Search Results for: training

People are handing work to AI agents even though they are unreliable and lack accountability

People are handing work to AI agents even though they are unreliable and lack accountability

by • AI, News

UK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountabilityUK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountability, according to a new poll from Asana’s Work Innovation Lab. The survey of more than 2,000 workers, including 1,021 in the UK, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years. At present, only a quarter feel ready to do so. Despite the rapid spread of adoption, with nearly three-quarters already using AI agents, concerns about reliability and oversight remain high. (more…)

AI is actually adding to people’s workloads, increasing burnout fears

AI is actually adding to people’s workloads, increasing burnout fears

by • AI, News, Wellbeing

The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressureAgency staff say artificial intelligence is adding to their workloads rather than reducing them, according to a new poll. The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressure. The report challenges the common assumption that AI automatically speeds up delivery and cuts costs. Instead, respondents highlighted new layers of hidden work, including drafting detailed prompts and templates to generate usable material, fixing errors in AI outputs, and managing compliance and client expectations. Much of this extra work is unrecognised, with clients often assuming AI should make services faster and cheaper. (more…)

People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

by • AI, Comment, Workplace

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

by • AI, News

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

How AI is already changing the world of work

How AI is already changing the world of work

by • AI, Comment, Workplace

AI is already changing the world of work, but not everybody is reacting to it in the same way, writes Laura AndersonAI is rapidly transforming the world of work. That much is clear. Understanding how different generations are adapting to this shift is therefore crucial for any organisation looking to the future.  Our recent study focusing on the generational differences in attitudes towards some of today’s biggest topics sheds some light on what might be driving these trends. Perhaps the most important finding was that nearly two-thirds of Gen Z feel concerned about AI’s impact on their future (only Baby Boomers reported more concern) – even though over half are still using AI day to day. (more…)

Employers face flexible working challenge to meet demands of new employment bill

Employers face flexible working challenge to meet demands of new employment bill

by • Flexible working, News

A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage.Employers are expected to face major implementation hurdles as the government’s new Employment Rights Bill begins to reshape workplace practices. A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage. In a poll of 300 HR decision-makers across the UK, 22 percent said that changes to flexible working arrangements—making it the default where practical—would present the biggest challenge in terms of time, resources and cost. Respondents also raised concerns about stronger legal protections for workers involved in industrial action (21 percent) and the extension of the employment tribunal claim window from three to six months (17 percent). (more…)

Why winning the AI race starts with workforce readiness

Why winning the AI race starts with workforce readiness

by • AI, Comment, Workplace

While AI is heralded as a transformative force across industries, a quieter challenge threatens to slow its momentum: the growing shortage of skilled AI professionals. Behind the buzz of breakthroughs lies a stark reality — companies are racing to adopt AI, but many are leaving their people behind. Recent data shows the skills required for AI-exposed jobs are evolving 66 percent faster than for other roles — a dramatic leap from just 25 percent a year ago. The demand for AI talent is surging in the UK, where the job market is cooling off. Yet, as job postings requiring AI skills continue to climb, this only underscores a critical imbalance felt across the job market. (more…)

Calls for standardised product assessments address growing concerns about greenwashing

Calls for standardised product assessments address growing concerns about greenwashing

by • Environment, Facilities management, News

Built Environment Sector Calls for Standardised Product Assessments Amid Growing Concern Over GreenwashingA new industry-wide study has revealed widespread support for the introduction of mandatory Lifecycle Assessments (LCAs) on products used in the UK’s built environment to address widespread concerns about greenwashing. The findings, published in the report Greenhushing: Silence is Costing Credibility, show that 86 percent of professionals surveyed believe that LCAs are essential to reduce confusion and rebuild trust in environmental claims. Produced by Futurebuild in collaboration with The Anti-Greenwash Charter, The Carbon Literacy Project and communications agency Hattrick, the report draws on responses from over 3,000 people, including nearly 300 professionals in the built environment. It provides insight into the sector’s growing demand for standardisation and transparency in sustainability communications. (more…)

Half of school leavers think they are unprepared for work, poll claims

Half of school leavers think they are unprepared for work, poll claims

by • News, Workplace

Two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a resultA new poll from the IPPR think tank claims that only 47 per cent of 18- to 24-year-olds felt ready for work when they left education, compared with 60 per cent of over-26s. Despite more schools claiming that they offer high-quality work experience, two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a result. By contrast, earlier generations – those in their late 20s, 30s, and 40s – are significantly more likely to have done so. The report argues that the number of young people missing out on these opportunities could have implications for social mobility, with 60 per cent of 18- to 24-year-olds agreeing that work experience opportunities usually rely on who you know, not what you know. (more…)

Study claims that working from home can significantly boost productivity

Study claims that working from home can significantly boost productivity

by • Flexible working, News

A new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversityA new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversity — though in-person onboarding remains crucial to long-term success. The research, conducted by economists from King’s College London, Stanford, the Paris School of Economics and the EBRD, examines Tempo BPO, a Turkish business process outsourcing company that moved fully remote in 2020. The authors include well-known remote work researchers Nick Bloom and Steven Davis, alongside Cevat Giray Aksoy, Victoria Marino, and Cem Ozguzel. (more…)

Government partners with tech firms to boost AI skills of UK workforce

Government partners with tech firms to boost AI skills of UK workforce

by • AI, News

The Government has announced a new initiative aimed at equipping UK workers with the AI skills needed to adapt to the growing impact of artificial intelligence on the workplaceThe Government has announced a new initiative aimed at equipping UK workers with the skills needed to adapt to the growing impact of artificial intelligence on the workplace. The AI Opportunity Forum brings together major technology companies and business groups in a partnership designed to expand access to AI skills training across the country. Led jointly by Technology Secretary Michelle Donelan and Microsoft UK CEO Clare Barclay, the forum includes firms such as Google, Amazon, IBM, and PwC, along with organisations including the CBI and the Trades Union Congress. It will focus on practical ways to help individuals and businesses make the most of AI technologies and ensure the UK’s workforce can adapt to their growing use. (more…)

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

by • News, Wellbeing

Although job quality appears to be on the rise, a quarter of UK workers - an estimated 8.5 million people - say their jobs have a negative impact on their wellbeingAlthough job quality appears to be on the rise, a quarter of UK workers – an estimated 8.5 million people – say their jobs have a negative impact on their mental health (25 percent) or physical health (24 percent), according to the CIPD Good Work Index 2025. The latest poll claims the negative impact of work on wellbeing has remained high for many people for the eight years the survey has been running, despite improvements for some employees on certain areas of job quality. The CIPD Good Work Index, which provides what the troubled trade association claims is the UK’s most in-depth annual survey of job quality, suggests that the strongest factors associated with unhealthy work are excessive workloads, stress, poor relationships with colleagues and the quality of line management. (more…)

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