October 13, 2016

Collaborative spaces are replacing the traditional office boardroom ⁰

by Sara Bean • Facilities management, News, Technology, Workplace, Workplace design

Connectivity and flexible working means that office meetings are shrinking in size as employees fail to show up to almost half of scheduled meetings; leaving the traditional large workplace boardroom obsolete. Teem’s Workplace Productivity Analytics Index carries out a regular aggregated analysis of meeting room data from over 2,000 customers worldwide and found that globally, only six percent of meetings have 10 or more attendees, while 76 percent of meetings include only one to three participants. In addition, 20 percent of meetings are booked within 15 minutes of taking place, making it difficult for facilities and IT managers to plan suitable space and secure equipment needs for employees. The data also claims that large meetings can drain productivity, which is why businesses are increasingly investing in large conference rooms and instead opt for collaborative spaces where smaller groups can meet privately.

October 12, 2016

Majority of workers believe their workplace is making them ill ⁰

by Sara Bean • News, Wellbeing, Workplace, Workplace design

A huge number of employees (87 percent) blame their workplace for making them ill, with only 25 percent saying they feel healthy at work on a regular basis, claims a new survey from Healthcare provider Benenden. In addition, half of those surveyed (50 percent) said they felt depressed at work, with just 40 percent admitting they are happy in their place of work. The survey of 2,000 employed people reveals that nearly half of workers still go into work, despite being ill. And whether ill or not, once in work, those surveyed confessed to having regular health issues, with backache (84 percent) eye strain (42 percent) and regular migraines (27 percent) all being part of working life. In addition, just under half of respondents (at 44 percent), reported being regularly stressed at work, with a further 91 percent feeling tired several times a week at their desk. Nearly two thirds of workers (58 percent) said that work worries keep them awake at night.

October 12, 2016

Flexible hours key to achieving gender balance in finance sector ⁰

by Sara Bean • Flexible working, News, Workplace

Improvements in flexible working are among the key steps being taken to help achieve gender balance within the financial services sector, according to the UK Treasury. Financial services is the country’s highest paid sector but has the widest gender pay gap, at 39.5 percent, compared with 19.2 percent across the economy. The ‘Women in Finance Charter’, was set up by the Treasury earlier this year to publish progress on gender balance annually and reports that of the 72 firms who signed the charter, 60 have now committed to having at least 30 percent of women in senior roles by 2021. Alongside gender diversity targets, these firms have set out strategies for how they’ll hit these targets, including improving flexible working, making recruitment gender neutral and distributing high profile work more fairly.

October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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Jess Brook is Workplace Strategist at Hatch Analytics

October 11, 2016

Home workers take fewer sick days than office based colleagues ⁰

by Sara Bean • Facilities management, Flexible working, Wellbeing, Workplace

Working from home has long been branded ‘shirking from home’ but a new survey suggests that home workers actually take fewer sick days. The research by CartridgePeople.com and published in the SOHO (Small Office/Home Office) Workers Report, found that home workers are not only happier but they are also healthier than their workplace-based counterparts – taking an average of 2.4 sick days per year, in comparison to the 2.6 taken by those working from company premises. Of course, that doesn’t tell us if they are in fact healthier, or that they’re more prepared to carry out their work duties from the comfort of their bed. But the survey of 1,096 British workers, including both home workers and those who work from their employers’ premises, also revealed that the majority of workers (60 percent) did feel happier when working from home.

October 10, 2016

Workers spend just a third of their time performing their actual job ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

In the ongoing quest for workplace productivity the fact people spend too much time checking their emails has recently been noted, but it seems that workers are so frequently distracted in the workplace that only 38 percent of their time is actually spent on performing their primary job duties. A survey by Workfront claims the top three things that get in the way of work include: wasteful meetings (62 percent), excessive emails (52 percent), and excessive oversight (39 percent). A quarter (26 percent) of workers said uninterrupted blocks of time would help them be more productive at work, followed by more efficient work process (26 percent), and more/better qualified people and resources (19 percent). And over two third (37 percent) of office workers agree that email will no longer be the main mode of communication in five years, with over half (57 percent) saying that the majority of workers will work remotely in the coming years.

October 10, 2016

Just a quarter of workers would tell employers about mental ill health ⁰

by Sara Bean • News, Wellbeing, Workplace

Almost half of UK workers (44 percent) know a colleague who has had to give up work because of stress, while more than a third of people (36 percent) say that colleagues have complained about feeling stressed to their employer, but received no support. As a result, most people (56 percent) don’t feel comfortable talking about depression or stress in the workplace. The fourth annual Employee Insight Report from Capita Employee Benefits, released to coincide with World Mental Health Day today (October 10) suggests that stigmas remain and companies should be doing more to encourage their workers to open up about mental health issues. The findings reveal that just 33 percent would feel comfortable talking to their employer if they have a mental health issue, like depression; 75 percent of respondents said they have felt stressed at work over the last 12 months but only 20 percent have taken time off work because of stress.

October 8, 2016

Britain’s best offices + American workplace + Flexible working hierarchy ⁰

by Sara Bean • Facilities management, News, Technology, Workplace, Workplace design

In this week’s Newsletter; Anna King reflects on the fact that offices seem to be morphing into homes, and homes are, conversely, functioning as places of work; Tar Tumber warns that being pregnant and suffering discrimination or redundancy is not at all unusual; and Mark Eltringham argues we have to find a way of dealing with a new age of artificial intelligence. In research, a new US survey reveals the nature of jobs is undergoing a fundamental shift; occupants of high-performing, certified green buildings have high cognitive functions; and workers spend half their time checking emails. High earners are 47 percent more likely to work flexibly and the government releases its latest framework which covers a range of property-related services. View our gallery of this year’s BCO award winners: download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 7, 2016

The American workplace is more skilled, but workers are concerned they are becoming irrelevant ⁰

by Mark Eltringham • Flexible working, News, Workplace

The ‘Tectonic changes’ that are reshaping the US workplace and the response to them are the subject of a major new research project from the Pew Center in association with the Markle Foundation. The study of over 5,000 US workers carried out over the Summer found that the nature of jobs is undergoing a fundamental shift with greater emphasis on knowledge as well as analytical, interpersonal and communication skills. In response, workers are retraining and reassessing their abilities to adapt to the demands of employers. Despite this, a growing number are worried that they are becoming irrelevant and have diminishing faith in the ability of politicians, the education system and their employers to address their concerns.

October 7, 2016

High earners much more likely to be offered flexible working ⁰

by Sara Bean • Flexible working, News, Workplace

We may all be aware that the way to attract and retain working parents – particularly mothers – is by offering them flexible working options, especially with the growing body of evidence that the gender gap increases among working women with children. But although it’s still a challenge for any working women who aspires to moving up the corporate ladder, they usually have more options than their lower paid colleagues who can’t afford expensive childcare. This is why it’s all the more depressing to learn that it’s only the high earners who are being given the option of flexible working. According to research carried out by charity Working Families to promote National Work Life Week (Oct 3-7), high earning parents who bank more than £70,000 a year are 47 percent more likely to work flexibly than those earning between £10,000 and £40,000. More →

October 6, 2016

Employers must create modern cultures to retain working mothers ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

When it comes to working mothers, too many US organisations continue to follow policies created in the 1990s, if not the 1950s. In the report Women in America: Work and Life Well-Lived by Gallup one factor emerges that has the greatest influence on women’s decision to stay in the workforce or leave, children. In the US, more than 5 million jobs are available, but women continue to drop out of the workforce in troubling numbers because despite employers introducing family friendly policies their cultures remain out of date. Because of this, far less than half of female employees polled (35 percent) are engaged in their jobs, and nearly half of women say they are looking for or considering new jobs. Organisations have to create cultures that enable women to maximise their full potential in and out of the workplace; and those that continue to enforce outdated policies will not be able to keep up with employers who offer more choice and flexibility and greater trust and transparency.

October 5, 2016

Employees increasingly value health and wellbeing benefits ⁰

by Sara Bean • News, Wellbeing, Workplace

Employee benefits that help promote a healthy workforce are increasingly important when you consider that (perhaps unsurprisingly) 69.8 percent of employees say they felt less productive if they come into work whilst ill. But these benefits are increasingly as important to employees as an aide to productivity. A range of employee benefits are still a crucial recruitment and retention tool, with almost three quarters (69 percent) of employees saying they are more likely to stay with an employer that offers a good employee package compared with 66 percent in 2015. New research from the fourth annual Capita Employee Benefits Insight Report also reveals that 44.8 percent of respondents would judge an employer based on the quality of the health and wellbeing packages they offer. This is particularly valued by higher earners where nearly half (48.8) percent of employees earning over £45,000 a year said they would evaluate their employer or potential employer on the strength of their commitment to employee wellbeing.