June 2, 2020

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

May 31, 2019

The far reaching impact of empathy in the workplace

by Beverley Nicholas • Comment, Workplace

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

March 25, 2014

Robotic managers likely to lack empathy and forget ethics, claims CMI report

by Mark Eltringham • Workplace

A new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and do not fully consider the moral consequences when they take decisions, which is 28 percent higher than the general population. The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

July 16, 2024

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by Bruce Watt • Comment, Wellbeing

Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

July 11, 2024

How AI will transform the way we design and manage the places we work

by Nell Watson • AI, Comment, Facilities management, Workplace design

The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

June 27, 2024

Supporting young cancer survivors in the workplace

by Barbara Wilson • Comment, Wellbeing, Workplace

Cancer rates in under-50s have surged by 24 percent since 1995, despite common misconceptions that it primarily affects older generations. With this alarming increase, more young professionals are being diagnosed and returning to the work in the midst of their treatment and recovery. The growing number of people, especially young people, working with cancer creates a new challenge for HR leaders: are their organisation adequately supporting people? And what truly constitutes best practice in this context? More →

June 25, 2024

Materialistic people are less bothered about fairness in the workplace

by Neil Franklin • News, Wellbeing, Workplace

Treating people with fairness at work will ensure they flourish, thus boosting the team’s performance, according to new research by emlyon business school. However, this is not the case with team members who are money-motivated, and fair treatment actually doesn’t have any positive impact on their performance, the researchers say. These findings come from research by Thierry Nadisic, Professor of Organisational Behaviour at emlyon business school, France, alongside his colleagues, Professor Russell Cropanzano from the University of Colorado, Professor Jessica F. Kirk from the University of Memphis, and Rébecca Shankland from Grenoble Ecole de Management, France. More →

May 23, 2024

Generative AI could help UK workers save 19 million hours a week by 2026

by Neil Franklin • AI, News, Technology

New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save ’19 million hours a week’ on routine and repetitive tasks. More →

May 16, 2024

We need a cultural revolution in the way we talk about women’s health

by Siera Torontow • Comment, Wellbeing, Workplace

Recent advancements in workplace inclusivity, focused on flexible working arrangements, parental leave, neurodiversity, and gender equality, have set the stage for the next significant corporate challenge: improving attitudes towards women’s health in the workplace. Human Resources leaders are pivotal in driving this necessary cultural shift. Consider the fact that about three-quarters of people, regardless of gender, believe menopause could impact career progression into senior roles. And that almost a quarter of women in tech experiencing menopausal symptoms have delayed or cancelled promotion plans. Clearly there’s some work to do here. More →

April 24, 2024

The role of emotional intelligence in effective sales leadership

by Freddie Steele • Company news

The sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →

April 18, 2024

Majority of young professionals feel happy about embracing AI in their lives

by Neil Franklin • AI, News, Technology

More than half of young professionals feel comfortable or very confident about the increasing integration of artificial intelligence (AI) in various aspects of daily life, while only 15 percent reported feeling unsettled or scared about the prospect, according to new research from CEMS, the Global Alliance in Management Education. Half (50 percent) also stated that social media impacts their life positively, while only just over a quarter (27 percent) feel that social media has a negative impact on their lives. Overall, 70 percent of graduates said that they feel optimistic about the future. More →

March 29, 2024

FAANGs for the memories: how tech palaces lost their lustre

by Helen Parton • Features, Flexible working, IN Magazine, Premium Content, Technology, Workplace design

I was alerted by the great Jack Pringle during a presentation course he was giving to an unforgettable YouTube clip of Steve Jobs speaking to the local council as part of a planning application for his Apple Park in California, one of the great tech palaces that sprang up in the wake of the digital revolution. Jobs, in familiar black polo neck jumper and wire-rimmed spectacles, took the officials of Cupertino City Council on a journey of opportunity, awe and inspiration. More →