Search Results for: empathy

Embracing emotion and empathy to drive us beyond this crisis

Embracing emotion and empathy to drive us beyond this crisis

We’re currently living and working through some of the most intense, challenging conditions many of us will have had to endure – and we all will empathise that it can be particularly difficult to manage your working life. A recent study in Harvard Business Review found that tiredness, fear and panic all reduce our ability to think clearly, to be able to manage our relationships effectively, to focus on the right priorities, and to be able to make intelligent and informed decisions. More →

The far reaching impact of empathy in the workplace

The far reaching impact of empathy in the workplace

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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Generative AI could help UK workers save 19 million hours a week by 2026

Generative AI could help UK workers save 19 million hours a week by 2026

New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save '19 million hours a week'New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save ’19 million hours a week’ on routine and repetitive tasks. More →

We need a cultural revolution in the way we talk about women’s health

We need a cultural revolution in the way we talk about women’s health

Recent advancements in workplace inclusivity, focused on flexible working arrangements, parental leave, neurodiversity, and gender equality, have set the stage for the next significant corporate challenge: improving attitudes towards women’s health in the workplaceRecent advancements in workplace inclusivity, focused on flexible working arrangements, parental leave, neurodiversity, and gender equality, have set the stage for the next significant corporate challenge: improving attitudes towards women’s health in the workplace. Human Resources leaders are pivotal in driving this necessary cultural shift. Consider the fact that about three-quarters of people, regardless of gender, believe menopause could impact career progression into senior roles. And that almost a quarter of women in tech experiencing menopausal symptoms have delayed or cancelled promotion plans. Clearly there’s some work to do here. More →

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →

Majority of young professionals feel happy about embracing AI in their lives

Majority of young professionals feel happy about embracing AI in their lives

More than half of young professionals feel comfortable or very confident about the increasing integration of AI in various aspects of daily lifeMore than half of young professionals feel comfortable or very confident about the increasing integration of artificial intelligence (AI) in various aspects of daily life, while only 15 percent reported feeling unsettled or scared about the prospect, according to new research from CEMS, the Global Alliance in Management Education. Half (50 percent) also stated that social media impacts their life positively, while only just over a quarter (27 percent) feel that social media has a negative impact on their lives. Overall, 70 percent of graduates said that they feel optimistic about the future. More →

FAANGs for the memories: how tech palaces lost their lustre

FAANGs for the memories: how tech palaces lost their lustre

With the downfall of wunderkind Sam Bankman-Fried and the demise of his Bahamas HQ, does this mean that instead of being heralded as inspiration, tech palaces have instead become dated and toothlessI was alerted by the great Jack Pringle during a presentation course he was giving to an unforgettable YouTube clip of Steve Jobs speaking to the local council as part of a planning application for his Apple Park in California, one of the great tech palaces that sprang up in the wake of the digital revolution. Jobs, in familiar black polo neck jumper and wire-rimmed spectacles, took the officials of Cupertino City Council on a journey of opportunity, awe and inspiration. More →

A third of people say they have experienced a toxic manager

A third of people say they have experienced a toxic manager

A third of employees (33 percent) in the UK have experienced a toxic manager at work in the past five years, and over four in ten (41 percent) have left a job due to their dissatisfactionA third of employees (33 percent) in the UK have experienced a toxic manager at work in the past five years, and over four in ten (41 percent) have left a job due to their dissatisfaction with management. The findings are from Corndel’s Workplace Training Report 2024, based on research conducted with 250 HR decision makers at large organisations and 1,000 UK employees. Toxic manager traits defined by the poll  including micromanagement, inflexibility, intimidation, gaslighting colleagues and a deflecting accountability.  More →

Great workplaces rely on great managers

Great workplaces rely on great managers

It shouldn’t need saying, but it does. Managers have a major impact on employees’ productivity and engagement, as well as other factors that create great workplaces such as building trust, fostering open communication, and caring for employees as individuals, according to a new global study by the UKG Workforce Institute.

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A bit of alien thinking on coffee and some other BS

A bit of alien thinking on coffee and some other BS

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →

The brain builds its sense of self from the people around us

The brain builds its sense of self from the people around us

We are highly sensitive to people around us. As infants, we observe our parents and teachers, and from them we learn how to walk, talk, read – and use smartphones. There seems to be no limit to the complexity of behaviour we can acquire from observational learning. More →