About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

October 7, 2014

Workers struggling to balance home and work, according to CIPD report

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The UK’s workforce is struggling to find the right balance between their work and domestic responsibilities according to the latest Absence Management report from the Chartered Institute of Personnel and Development. The report also suggests that, although overall absence levels are falling, much of this is down to people going into work when they perhaps shouldn’t with a third of employers reporting presenteeism. Stress and mental health problems in the workplace also remain high, with more than 40 percent of employers citing an increase, despite signs of economic recovery. One area in which absenteeism is rising is workers taking time off to care for children and elderly or disabled relatives and friends. More than a third of those employers surveyed reported an increase in absence levels amongst staff who are struggling to cope with their caring responsibilities outside of work. However only a sixth of employers have policies in place to provide a better level of support.

October 6, 2014

A feeling of togetherness is essential and motivating, so why would we kill off the office?

by Mark Eltringham • Comment, Facilities management, Flexible working, Knowledge, Workplace design

It is still depressingly commonplace to read proclamations of the death of the office. These are usually appended to some survey or other about the rise of flexible working or a case study of a workplace devoid of desks (or, more likely, one in which none are pictured). Of course, the actual conclusion we can draw from such things is that the office as we once knew it is now dead or mutating into something else, but that’s true for every aspect of modern life. The constant factor that ensures offices will always exist, in some form or other is the human they serve. We know that because, as Tom Allen proved at MIT in the 1980s, people communicate less well the greater the physical distance between them. Now new research from Stanford University shows how the very idea of ‘togetherness’ can have a significant impact on the way people perform. The study, by researchers Priyanka Carr and Gregory Walton was published in the Journal of Experimental Social Psychology and concluded that ‘social cues that signal an invitation to work with others can fuel intrinsic motivation’.

October 6, 2014

We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Perhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

October 3, 2014

An end to ‘Whitehall Palaces’ as UK government publishes new estates strategy

by Mark Eltringham • Facilities management, News, Property, Public Sector

The UK Government has published an update to its Estates Strategy which it claims will build on its successes of the past four years and spell the end for ‘Whitehall Palaces’. The Government Estates Strategy sets out how the administration plans to make the most efficient and cost-effective use of its property. The first strategy document was published in 2013, but the Government had already by then been looking at ways to downsize and improve the operations of its estate. The new document claims to ‘reflect good progress so far and expands on the scope of work, using the estate to provide better integrated public services and to enable economic growth.’ The report also claims that since 2010 departments have shrunk the central Government estate by over two million square metres as civil service numbers have also reduced by 17 percent, saving around £600 million a year in running costs and generating around £1.4 billion in sales of land and buildings.

October 3, 2014

Julian Assange escapes incarceration to take part in conference as a hologram

by Mark Eltringham • Facilities management, Flexible working, News, Technology

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We have grown accustomed to the way technology distorts time and space. This, after all, is the underlying tension that defines each of the major debates about the workplace, including flexible working, office design, facilities management and the acquisition of commercial property. But, as they say, we ain’t seen nothing yet as the next generation of technologies starts to scale the upslope of the diffusion of innovation curve. People have been talking about telepresence for a little while, but it is about to achieve mainstream awareness thanks to events such as the appearance of Wikileaks Founder Julian Assange at a conference in the USA last week. Assange is famously holed up in London in the Ecuadorian Embassy, challenging his extradition to Sweden to face trial and can’t leave the building without being arrested. So the way he appeared at the conference in Nantucket was as a hologram.

October 1, 2014

UK Government urged to do more to support country’s technology sector

by Mark Eltringham • News, Property, Technology

Silicon Fen in Cambridge

The technology sector trade association techUK has published a new report urging politicians and policy makers to acknowledge the UK’s role in the global technology market, create the conditions in which it can thrive and oversee the roll-out of new digital services across the public sector and beyond. The body, which has more than 850 members employing 500,000, claims that Securing our Digital Future: the techUK manifesto for growth and jobs 2015-2020 offers a blueprint for jobs growth in the tech sector and the chance for the UK to establish a reputation as a world leader in the global digital revolution. The report coincides with the announcement that the UK Government has commissioned a report to explore how Britain can lead the development of the sharing economy based on the success of firms such as Airbnb and Zipcar. Ahead of next year’s General Election, the techUK report calls on the next government to use technology to improve the quality and accessibility of public services, increase productivity and secure a million new jobs.

September 29, 2014

Research reveals associations between multitasking and lack of grey matter

by Mark Eltringham • Knowledge, News, Technology, Workplace

Simultaneously using mobile phones, laptops and other media devices could be changing the structure of our brains, according to a new study published by researchers at the University of Sussex. A study published last week in PLOS ONE reveals that people who frequently use several media devices at the same time have lower grey-matter density in one particular region of the brain compared to those who use just one device occasionally. The research supports earlier studies showing connections between high media multitasking activity and poor attention in the face of distractions, along with emotional problems such as depression and anxiety. But neuroscientists Kep Kee Loh and Dr Ryota Kanai point out that their study reveals a link rather than causality and that a long-term study needs to be carried out to understand whether high concurrent media usage leads to changes in the brain structure, or whether those with less-dense grey matter are more attracted to media multitasking.

September 29, 2014

European airlines now free to allow use of electronic devices during flights

by Mark Eltringham • Flexible working, Legal news, News, Technology

One of the few remaining refuges from the gaze of the unblinking digital eye is now under threat following news that the European Aviation Safety Agency (EASA) has concluded electronic devices do not pose a safety risk so can be left on during flights. Airlines are now free to permit the use of devices during flights. In an announcement EASA has confirmed that, although each airline would have to go through its own safety checks and an assessment process, they are now free to establish their own policies based on its new guidelines. Of course there remain technical barriers, not least the lack of a signal six miles up, but experience tells us that technology – like nature – always finds a way. The only remaining hope for those passengers who don’t want to be connected themselves or share a confined space with others who are, is cultural. British Airways already allows browsing and texting in wi-fi enabled business class flights, but prohibit voice calls because they understand from surveys how objectionable they are to other passengers.

September 26, 2014

HOK releases new workplace benchmarking report for financial services sector

by Mark Eltringham • Architecture, Briefing, News, Workplace design

Architectural practice HOK has released a new benchmarking report that examines design and work-style trends at leading financial services firms over the past three years, including the finding that space is underutilised across the sector by nearly a half, meaning that growth can easily be accommodated within the existing facilities of many firms. The HOK Benchmarking Report claims to provide information on recent trends affecting the industry, an analysis of how organisations are using office space and metrics for space standards based on recently completed workplace projects for financial services firms in New York, Toronto and London. The authors claim that because ‘companies are eager to understand the link between their work environments and organisational performance, the space standards and findings in this report can provide a baseline to help corporate real estate and facilities professionals identify and respond to opportunities for improvement.’

September 25, 2014

Dubai unveils plans for sustainable ‘Perfect City’ real estate hub

by Mark Eltringham • Cities, Environment, News, Property

Undeterred by the seriously stuttering start to existence of Masdar City in Abu Dhabi, the government of Dubai (but of course) has announced plans for what it claims will be the first specialised sustainable city in the world. The plans for the characteristically modestly named ‘Perfect City’ were unveiled this week at the Cityscape 2014 trade show in Dubai and form one of the centrepiece projects of a seven year programme of development masterminded by Dubai Land Development (DLD). Work begins on the project begins next year and is expected to complete in 2021. As with Dubai Media City and Dubai Internet City the idea is to create a sustainable hub for a particular industry, in this case real estate. The plans include a canal, 20,000 trees and the provision that 75 percent of the City will be made up of green space.

September 24, 2014

‘Overwhelming evidence’ of link between office design, productivity and wellness claims report

by Mark Eltringham • Briefing, Knowledge, News, Workplace design

A new report from the World Green Building Council (WorldGBC) claims it has “overwhelming evidence” that office design significantly impacts the health, wellbeing and productivity of staff. Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building reports on a range of factors – from air quality and lighting, to views of nature and interior layout – can affect the health, satisfaction and job performance of office workers. Understanding the link between workers and their workplace helps to drive the business case for higher quality, healthy and greener buildings, valued by investors, developers and tenants alike. With salaries and benefits typically responsible for 90 percent of an organization’s expenditure, any higher construction or occupation costs are far outweighed by even small improvements in staff performance.

September 23, 2014

Government invites responses on EU public sector procurement regs

by Mark Eltringham • Legal news, News, Public Sector

The UK Government is inviting firms to contribute to a new consultation on the implementation of the latest EU draft regulations for public sector procurement. The Government claims that the consultation follows two years negotiation with the EU on the simplification and modernisation of public sector purchasing and its results will help them to implement the 2014 EU Public Sector Directive effectively and in the best way. The ultimate aim of the new regulations is to make public sector procurement ‘faster and less costly and will lead to better value outcomes for government, industry, and the wider public sector’. The consultation document can be found here. Responses should be emailed to transposition@cabinet-office.gsi.gov.uk or in writing to Crown Commercial Service Helpdesk, Cabinet Office, Rosebery Court, Norwich, NR7 0HS.