About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

June 25, 2013

What Jeremy Clarkson can’t teach us about workforce productivity

by Mark Eltringham • Comment, Workplace

In 2011, one of Top Gear’s regular bits of lazy casual racism caused a bit more fuss than the rolling of eyes it typically deserves. The presenters had mocked a Mexican sports car with Richard Hammond – who has never said anything interesting or funny in his life – claiming that ‘cars reflect national characteristics. A Mexican car’s just going to be a lazy, feckless, flatulent oaf with a moustache, leaning against a fence asleep, looking at a cactus with a blanket with a hole in the middle on as a coat.’ There was a bit more of this kind of stuff with Jeremy Clarkson suggesting that the Mexican ambassador to Britain would be too lazy to make any kind of complaint. He was wrong about that (he did) and they were all wrong about Mexicans anyway because according to a new report into global productivity, Mexico has the world’s most productive workforce.

June 25, 2013

UK Government announces details of One Public Sector Estate scheme

by Mark Eltringham • News, Property, Public Sector

The UK Cabinet Office has announced details of a new pilot scheme covering 12 local authorities in England which will encourage councils to work with central government departments and other bodies to share buildings and re-use or release property and land deemed surplus to requirements and so cut spending and free up land for local development. The ‘One Public Sector Estate’ scheme will also enable councils to share services and follow the path of central government which has its own schemes to cut costs and divest or find new uses for its property portfolio. Chloë Smith, the Parliamentary Secretary for the Cabinet Office who will be delivering the scheme in partnership with the Local Government Association, also believes the scheme will boost the UK economy and encourage regeneration and development at a local level.

June 25, 2013

US corporate occupiers changing the size and type of office space they demand

by Mark Eltringham • Facilities management, Flexible working, Knowledge, Property

America’s corporate occupiers are not only reducing the amount of office space they use, they are changing their requirements too according to the latest Office Occupier View report from CBRE. Not only did overall demand for commercial space fall during the first quarter of 2013 compared to the last of 2012, the average amount of space allocated to each worker is falling below 225 sq.ft. (21 sq.m.) , and occupiers are demanding more open, ‘creative’ working environments in Class A buildings with large floor plates. Occupiers are also looking for space that is ideally located in central business districts (CBDs) with easy access to transport links and amenities and offers them flexible terms.

June 20, 2013

Infographic: the uptake of flexible working and long hours is driven by BYOD

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

The rise of BYOD as a near universal way of using smart devices in the workplace may be problematic for employers in some ways but is attractive in others. Not only does it save the cost of providing people with stuff in the first place, it is also driving the uptake of flexible working according to a survey from software developer (what else?) Cint. And in this case, when we say flexible working, we mean long hours. According to the report, significantly more than half of workers in both the UK and US do more work away from the traditional workplace as a direct result of using their own devices. In the UK, nearly a quarter of staff feel employers like them to use their own technology to encourage more out of hours working. IN the US it is nearly a third. Full infographic below.

June 13, 2013

The most unusual product at the Neocon office furniture show? The bulletproof chair

by Mark Eltringham • Furniture, Products, Workplace design

One of the more intriguing and yet geographically constrained products at the 2013 Neocon office furniture and workplace exhibition in Chicago was the Guardian bulletproof chair. While other firms were busy picking up awards for office furniture products that protected the backs, wrists, eyes and ears of office workers, only one firm was more concerned about their major internal organs. The horrifying facts behind this product are that workplace shootings are commonplace in the US with an average of over 560 deaths annually according to the Bureau of Labor Statistics, fully ten percent of work related fatalities recorded in the US every year. The bulletproof chair incorporates a vest in its back which can be removed and worn or allows the chair itself to be used as a shield. It has a ten year warranty.

June 12, 2013

Niels Diffrient redefined what we know about ergonomics and office furniture

by Mark Eltringham • Comment, Furniture, Workplace design

Niels Diffrient, who passed away over the weekend at the age of 84, did more than any other designer to further the principles of ergonomic design as we now understand them. He is perhaps best known for his work over the last two decades on seating for Humanscale, including the groundbreaking and truly iconic Freedom chair, but his interest in function and comfort predated that by some time. As far back as the 1950s, Diffrient was one of the first people to x-ray a human spine while its owner was sitting and moving in a chair. He discovered that people will generally adapt to whatever they are sitting on without adjusting the seat. To Diffrient this suggested that the chair should be designed to adapt to the person rather than the other way round.

June 11, 2013

Neocon 2013 announces comprehensive list of awards winners

by Mark Eltringham • Furniture, News, Products, Workplace design

It might sound like a Republican convention but in fact Neocon is the annual workplace exhibition at the giant Merchandise Mart in the centre of Chicago. And when we say ‘workplace’, we mean largely ‘office furniture’. It attracts around 700 exhibitors and 40,000 of visitors from all over the world and so can help to disseminate ideas that spring up in the US to influence design on a global scale. Many of the themes apparent at this year’s show will be familiar around the world. As well as the fact that everybody is talking about the environmental credentials of the products, the themes are direct reflections of the concerns and priorities of office occupiers and specifiers. By custom, the first day of the show is when they dish out the awards.

June 10, 2013

NeoCon and ThinkFM offer two different views of the facilities management elephant

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

This week sees two events taking place on opposite sides of the pond that should hold a mirror up to the way we currently design and manage workplaces. In Chicago, it’s time for NeoCon, the annual office furniture behemoth held in the vast Merchandise Mart and attracting some 40,000 visitors, while in London it’s the distinctly low-key Think FM conference from the BIFM held at the Royal College of Physicians – for today only, as they say. While these are two very different events in terms of scale, content and format and both are nakedly commercial, only one strikes me as particularly meaningful. And even that is only about the meaning of one part of the facilities management elephant.

June 7, 2013

Are Japanese firms using banishment rooms to get rid of unwanted employees?

by Mark Eltringham • Facilities management, Home, Legal news

Earlier in the year, it was reported that the Japanese Ministry of Health, Labor and Welfare was investigating a number of the country’s most prominent companies including Panasonic, NEC, Sony and Sharp for the morally dubious practice of setting up euphemistic business units with the primary purpose of creating an office where they could send unwanted or poorly performing employees to demoralise them and drive them ultimately to resign. Last week the Japan Daily Press blog published more information about these so-called banishment rooms or oidashi-beya, claiming that workers are forced to spend ten hours a day performing tedious and menial tasks until they decide to leave.

June 5, 2013

The answer to poor ergonomics isn’t buying different stuff for people to sit on

by Mark Eltringham • Furniture, Legal news, Workplace design

A new survey from Fellowes suggests that poorly equipped workstations and a lack of training and risk assessments by employers contribute to the range of ergonomic problems that cost the UK economy an annual £7 billion. Their PR people have done a good job on this survey because they’ve managed to get the Daily Mail stirred up, amongst others. This will be a short comment because we’ve covered the matter so extensively in a number of ways before here, here, here, here, here and here. The primary answer to the problems associated with sitting at work is to stop sitting, not merely to sit on different things. We need a working culture that gives people the right chairs then encourages them to stop using them them at the first opportunity. Ergonomics is about the relationship between people and stuff, so we should change the relationship and not just the stuff.

June 5, 2013

Applications for UK commercial property developments continue to fall

by Mark Eltringham • Knowledge, News, Property

According to law firm EMW LLP, the number of planning applications submitted for commercial property developments in the UK has fallen for a second successive year. The firm claims that the around 4 percent fall is down to declining demand from tenants. However there are stark contrasts between London and the rest of the UK measured both in terms of market activity and the number of tower cranes on the skyline, with London now having more than the rest of the UK combined for the third consecutive year according to the Health and Safety Executive. The report echoes the findings of the latest Markit/CIPS report on construction activity which saw a fall in construction activity, although total activity increased on the back of an increase in housebuilding.

June 4, 2013

Audio: the history and state of the open plan office

by Mark Eltringham • Facilities management, Knowledge, Workplace design

Earlier this year, the BBC World Service became the latest media outlet to discuss the growing backlash against the recent hegemony of open plan offices looking at its history, rationale, implications and our current love-hate relationship with the idea, including contributions from Franklin Becker, Frank Duffy (pictured), Julian Treasure and Alexi Marmot and drawing on several case studies. The programme is available to listen to here.