About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

September 24, 2018

Executives understand the importance of big data but have little idea what to do with it

by Mark Eltringham • News, Technology

When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. More →

September 24, 2018

Busy people tend to make healthier choices and enjoy more self-esteem

by Mark Eltringham • News, Wellbeing

Busyness is often thought of as a modern day affliction, but it can also help you delay gratification and make decisions that benefit you in the longer-term, according to new research from the global business school INSEAD. In a new paper, Chattopadhyay and his co-authors, Monica Wadhwa, Associate Professor of Marketing and Supply Chain Management, Fox School of Business at Temple University and Jeehye Christine Kim, Assistant Professor of Marketing at HKUST, show that the mere perception of being one of the busy people, or what they call a busy mindset, is a “badge of honour” that can be leveraged to promote better self-control. Their paper, titled “When Busy Is Less Indulging: Impact of a Busy Mindset on Self-Control Behaviours”, has been published in the Journal of Consumer Research.

September 24, 2018

It is not particularly easy to change human behaviour by design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Many of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

September 23, 2018

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

by Mark Eltringham • Facilities management, Features, Flexible working, Technology, Workplace design

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 21, 2018

Friday finds: some things about life, work and everything we unearthed this week

by Mark Eltringham • Features

Just because somebody’s an introvert, doesn’t mean they want to be alone

It’s really not a good idea to zap your brain to boost creativity. And yes some people are doing that

A complete, interactive map of all the world’s coworking spaces

Setting a maximum wage for CEOs would be good for everyone

Tests show the human brain must work hard to avoid sloth

How we spend our days is how we spend our lives; choosing presence over productivity

If we want to change anything, we need to care about it

Image: LEO Nova North designed by Area

September 20, 2018

Steelcase announces acquisition of Orangebox

by Mark Eltringham • Company news, Furniture, Workplace design

Steelcase Inc. has announced the acquisition of Orangebox Group Limited, a UK-based designer and manufacturer of furniture for the changing workplace, the latest in a rapid expansion of products designed for the new ways people work. Established in 2002, in the village of Hengoed, South Wales, Orangebox created a concept they call “Smartworking” – solutions designed to foster collaboration and change cultures, while improving efficiency. The company’s portfolio includes high performance seating systems, meeting room furniture, architectural pods for visual and acoustical privacy.

September 18, 2018

Britain should make it easy for high skilled immigrants in the wake of Brexit vote

by Mark Eltringham • News

The UK Government should restrict levels of immigration by low-skilled workers after Brexit, but at the same time make it considerably easier for for medium-skilled and high-skilled workers from around the world, according to a new report from the Migration Advisory Committee. The detailed report was commissioned in July 2017 by Home Secretary Amber Rudd. Its main conclusion is that there is a great deal of hard evidence of the benefit enjoyed by the UK as a result of the migration of highly-skilled migrants and that future policy should reflect this. The study published today, Tuesday, is expected to have a significant effect on the contents of the government’s immigration white paper, due for publication later this year. The report’s conclusions closely match the policy proposals that Home Office officials have outlined to immigration specialists. However, no special preference would be given to EU citizens in the UK’s future immigration system post-Brexit.

September 18, 2018

LinkedIn confirms deal for new London headquarters

by Mark Eltringham • News, Property

Tech giantLinkedIn has sealed a deal for its new London headquarters, pre-letting the entirety of a building in North East London that was once home to The Guardian newspaper. LinkedIn has taken 83,000 square feet at The Ray Farringdon, at 119 Farringdon Road, according to a statement from Viridis Real Estate Services, which is redeveloping the property.

September 17, 2018

Flexible working legislation has failed to change anything

by Mark Eltringham • Flexible working, News

Legislation giving employees the right to request flexible working has failed to increase take-up, new research from the University of Manchester shows. The research, presented at the British Sociological Association conference in Belfast last week, has found that there has been no significant overall increase in the number of employees working flexibly since the legislation came into effect in 2014.

September 17, 2018

Crown Estate HQ becomes first office in Europe to achieve WELL Platinum Certification

by Mark Eltringham • Environment, Facilities management, News, Property, Public Sector, Wellbeing

The Crown Estate has announced that it has been awarded WELL Certification at the Platinum Level for its head office at No 1 St James’s Market, London by the International WELL Building Institute. The Crown Estate earned the distinction based on seven categories of building performance—air, water, light, nourishment, fitness, comfort and mind—and achieved a Platinum level rating.

September 17, 2018

Our weekly workplace round up of the best stories online

by Mark Eltringham • Features

Why it’s so hard to be a working mom. Even at Facebook

Let’s bring back the Sabbath as a radical act against ‘total work’

What Starbucks gets that architects don’t

Silicon Valley’s company towns are doomed

Complexity & chaos — the new normal

The price of regeneration in London

To restore civil society, start with the Library

September 14, 2018

All those workplace trends lists that you see? We’ve been there before ⁰

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Conference and show season looms and with it arrives the annual swarm of workplace trend forecasts. These are often presented as groundbreaking but many of them are indistinguishable from each other and based on some very familiar tropes and assumptions. These days such things tend to be shaped into lists, because that’s how the Internet likes it. That is all perfectly natural and we are free to make our own mind up which of these features are meaningful and which are hack jobs. No football pundit was ever fired for stringing together clichés rather than thinking and talking, and no marketing person has ever lost their job for publishing a list of Ten Trends.