November 20, 2023

Oscillate wildly between the death of the office and the death of hybrid working

by Mark Eltringham • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. More →

November 20, 2023

Manchester is now a major draw for office design firms

by Mark Eltringham • Cities, Features, Workplace design

Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. More →

November 14, 2023

Republished: The brain-dead megaphone of work

by Mark Eltringham • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, universal basic income, the digital workspace, the office as club, all the rest of it. Heard it all before, often many times, over many years. Some of them have been living it too, and yet… More →

November 12, 2023

Financial uncertainty, wellbeing and supply chain disruption revealed as top risk factors

by Mark Eltringham • Business, News

According to new research by Marsh, an insurance broker and risk advisor, companies across the UK are most concerned about the impact of financial uncertainty (34 percent), employee health and wellbeing (31 percent) and supply chain disruption (23 percent) on their businesses over the next 12 months. The findings come from Marsh’s UK Business Risk Report 2023 [registration], which features data obtained in May and June 2023 from over 2,100 UK businesses with turnover of between £100,000 and £500 million + per year. Now in its third year, the report explores how circumstances over the last 12 months have impacted the business risk appetite and approach to risk management among UK companies, and identifies their priorities for the year ahead. More →

November 7, 2023

The Workplace Cocktail Hour. Chris Moriarty on AI, toxic workplaces and more

by Mark Eltringham • AI, News, Podcasts, Technology, Workplace, Workplace Cocktail Hour

In the first of a new series of news-based podcasts, I catch up with Chris Moriarty, the co-founder of Audiem and much besides. Over a glass of gin and tonic, we discuss the AI Safety Summit and the proclamations of imminent doom that came before and after it. We also talk about the covid inquiry and the toxic workplace culture it exposed as an intriguing subplot. More →

November 2, 2023

A Newtonian perspective on reason, productivity and creativity

by Mark Eltringham • Comment

On the doorstep of the British Library, you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this position seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance. More →

November 1, 2023

It’s hard to keep dead tech down

by Mark Eltringham • Comment, Technology

In 2022, Cormac McCarthy published two novels at the age of 89. An impressive feat, doubly so because he wrote them on the same old dead tech typewriter he’d bought from a pawn shop in 1963. Prior to his death, he no longer had the original, a light blue Olivetti Lettera 32, because that was sold at a charity auction for a quarter of million dollars in 2009. A friend replaced it with an identical model for just $11. But one that lacked the cultural imprint, clearly. More →

October 30, 2023

Half of people would reject a job with no flexible working

by Mark Eltringham • Flexible working, News

The latest report outlining how the lack of some or other workplace feature would lead to mass resignations and job rejections arrives from recruitment firm Robert Half. And yes, we do wish PR companies and their clients would knock it off now. If we added up all these polls, nobody would stay in or accept any job. According to the poll, a lack of flexible working would drive almost half of UK workers to reject a job offer. More →

October 13, 2023

The office needs to take on the characteristics of the city. Despina Katsikakis IN conversation

by Mark Eltringham • Facilities management, Features, Property, Workplace design

One of the unintended consequences of the era of online meetings is a chance to gain an insight into people’s actual lives. So it is that as Despina Katsikakis and I are talking, she spots my whippet Luna wandering into shot in the background and lets out an exclamation. She too has a whippet by her feet. And as a result, this abnormal, formal situation becomes a lot more normal and relaxed. More →

October 10, 2023

Canary in the coal mine: other business districts are watching what happens next for Canary Wharf

by Mark Eltringham • Cities, Features, IN Magazine, Property

The first casualties of the already cliched injunction to make offices worth the commute were always going to be the world’s most inaccessible business districts. In the UK the most high profile of these is Canary Wharf, 52 hectares of former wasteland in East London that became a financial powerhouse. Part of the regeneration of the area that began in the 1980s, it became synonymous with the era and with Margaret Thatcher and her reform of the financial services sector. This came to pass even though its most iconic structure One Canada Square was only completed in 1990, shortly after she had left office and shortly before its developer filed for bankruptcy. More →

October 9, 2023

The future of work has no destination, there is only the journey

by Mark Eltringham • Comment, Workplace design

One of the truisms about depictions of the future is that they often have more to say about the world in which we live than the one to come. So, when George Orwell wrote Nineteen Eighty-Four the story goes that its title was derived by inverting the numbers of the year in which it was written – 1948. Whatever the truth of this, Orwell understood it was a book as much about the world in which he lived as the one it portrayed. Our images of the future are invariably refracted through the prism of the present. This is just as true for predictions about the future of work, many of which are explored in the new issue of IN Magazine.

October 9, 2023

Issue 17 of IN Magazine lands

by Mark Eltringham • IN Magazine, News, Premium Content

The new digital edition of IN Magazine is now available, free to read here. Print copies will be mailed out to subscribers soon. In this issue: we talk to incoming BCO President Despina Katsikakis about whippets and, less importantly, her history of pioneering workplace innovation; we visit a new space in London that proves biophilia is about a lot more than a plant wall; a special supplement produced in partnership with BVN explores the multi-faceted complexity of retrofit; Helen Parton explores how new developments are looking to increase their social value; we question the wisdom of predictions; and much more. More →