February 1, 2024

Underutilised office space? I just can’t be bothered with it

by Mark Eltringham • Comment, Flexible working, Workplace design

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

January 30, 2024

Workplace design and the corrective force of rediscovery

by Mark Eltringham • Comment, Workplace design

It has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

January 25, 2024

The final word on … responsibility

by Mark Eltringham • Business, Comment

There have been many experiments over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.

January 24, 2024

The final word on workplace wellbeing

by Mark Eltringham • Comment, Wellbeing

The final word? Of course not. Nearly six years ago, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeing. It was the final nail in the coffin of scientific management and its central notion of the office as a factory, subject to rigid times and places of work and manufacturing’s culture of process, efficiency and productivity. The office a splice of factory and panopticon. More →

January 19, 2024

A hazy shade of Winter: Nigel Oseland sounds off on the Workplace Cocktail Hour

by Mark Eltringham • News, Podcasts, Premium Content, Wellbeing, Workplace Cocktail Hour

It’s bitterly cold outside but over a glass of hazy IPA, Nigel Oseland and Mark Eltringham warm to a conversation about fish guts, the sounds that make us cringe, what comfort means to different people and what it would really take to get them to spend more time in the office. And it’s not free fruit, corporate sanctioned togetherness or quirky office features. Nigel also explains why firms might be getting it wrong when it comes to managing which people use which spaces in agile environments. We also discuss how people overestimate their own productivity and underestimate that of their colleagues and what that means for the way we organise. More →

January 18, 2024

Workplace piffle, humane design and throwing away the blank slate

by Mark Eltringham • Comment, Technology, Wellbeing, Workplace design

The piece I wrote on workplace bullshit came in for quite a bit of attention when it was published and also meant I was pointed to this excellent article on how to spot it when you see it. Lots is said about the skills we’ll need to cope with the challenges of the current Century, but this is perhaps one of the most important. Especially trying to spot it in ourselves. Paradoxically, but understandably, we already seem reasonably able to spot it in our politicians and other people we don’t quite trust. More →

January 12, 2024

The wonder of you. Monica Parker on joy, serendipity, toxic work cultures and awe

by Mark Eltringham • News, Podcasts, Premium Content, Wellbeing, Workplace Cocktail Hour, Workplace design

Monica Parker joins Mark Eltringham to share an Old Fashioned while discussing how to find wonder in the everyday, the limits of workplace design, our renewed obsession with productivity, how to achieve flow states in a world of distractions and what it means to be truly happy. There’s not much workplace news around right now as people are still finding their feet after Christmas, so we also explore some lessons we might take from the Post Office scandal about how organisations go wrong and the role of human nature in creating toxic cultures. More →

January 8, 2024

Interface helps designers go minimal with new LVT collection, Northern Grain

by Mark Eltringham • Company news, Flooring

Interface has launched its latest Luxury Vinyl Tile (LVT), Northern Grain. This latest collection from Interface is clean and uncomplicated, designed to brighten spaces across a range of applications, including corporate office, education, and hospitality. With pale shades and clean neutrals, Northern Grain invites and enhances natural light with airy off-white, beige, and cream woods while also setting a quieter foundation with its deeper soft browns and greys, supporting the ‘relaxed minimalism’ trend seen across interior design this year. More →

January 3, 2024

One wish for 2024. A more sophisticated approach to the workplace and hybrid working

by Mark Eltringham • Comment, Flexible working, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux. The meteor strike of lockdown was an accelerant, not a deviation. It also laid bare -yet again – the faulty assumption that there is some sort of general evolution towards an idealised version of the office or conversely the universal adoption of remote or hybrid working, whatever it is. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office.

January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

December 31, 2023

Stanley Green, protein wisdom and the perils of sitting down ⁰

by Mark Eltringham • Comment, Furniture, Wellbeing, Workplace design

Each day for 25 years, between 1968 and 1993, a man called Stanley Green would rise early, enjoy a spartan breakfast of porridge and an egg, pack up a lunch of apples and vegetables, strap them along with a placard and some pamphlets to a bike and cycle the 12 miles to Oxford Street from his home in Northolt. There he would share his ideas for improving the physical and psychological wellbeing of the country, based primarily on the idea that the consumption of too much protein led to the moral turpitude he had first encountered in the Navy during the War and which had then infected the whole country. More →

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. More →