About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

June 23, 2017

Many business owners are baffled by workplace law jargon ⁰

by Mark Eltringham • Legal news, News, Workplace

A survey of 250 business owners by Attest market research for HR and employment law advisors Peninsula found that 54 percent of business owners were baffled by workplace law jargon with many thinking the human resource management method – Bradford factor – stood for the best singer in Bradford instead of a means of measuring worker absenteeism. 44 percent thought TUPE meant total under taxation of parliament expenses not transfer of undertaking regulation, 30 percent thought EAT meant employment advice team not employment appeal tribunal. Meanwhile the Conservatives’ election slogan ‘strong and stable’ clearly left a huge mark on people’s thoughts as a number of business owners thought that ‘SSP’ stood for ‘strong and stable professionalism’ instead of the correct meaning of ‘statutory sick pay.’

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June 22, 2017

Firms still paying lip service to digital transformation, but change may be coming ⁰

by Mark Eltringham • News, Technology, Workplace

Britain’s biggest businesses risk being disrupted by the pace of technological change because their senior leaders are paying lip service to the need for digital transformation, according to a study from tech startup AVADO. The study of senior managers responsible for the learning and development (L&D) of staff at Britain’s biggest firms with turnovers of over £100m found that the need for digital transformation is accepted, almost universally, among respondents. 86 percent say they have assessed the business risk of not taking action and 88 percent have taken steps to address this. Yet, despite 93 percent of L&D professionals saying a digital transformation strategy is in place, the report suggests critical top down buy-in is missing. Yet, a second report from recruiters Robert Half suggests that a growing number of firms in the key finance sector are now actively recruiting to improve their digital transformation strategy.

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June 22, 2017

Shared desks are less hygienic than dedicated workstations, claims study ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

A study by Initial Washroom Hygiene claims that microbiological activity is 18 percent higher in ‘hot desking’ environment. The firm claims that these findings suggest that having germs from different people on the surface of shared desks, computer mice and other equipment, means these workstations are typically home to more bacteria. The swabbing study was conducted using one company of over 100 employees with a fixed-desk environment. The same company then moved to a hot-desking environment, and the study was repeated in the same manner four months later. Experts from used an ATP bioluminescence reader to measure the microbiological concentration of various items on 40 different workstations, to determine what levels of bacteria these surfaces were harbouring. On average, the readings in the hot-desking office were 18 percent higher than those in the fixed-desk office. The use of communal computer mice in the hot-desk scenario was a key contributor to the difference in hygiene levels. Shared mice in the hot-desking environment had a 41 percent higher microbiological reading compared to readings taken from the computer mice on the fixed-desks.

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June 20, 2017

The workplace experience will define how real estate enables business transformation ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

JLL has today launched ‘Workplace powered by Human Experience’, a new global report series and accompanying tool, the ‘Human Experience model’, looking at how workplace experience can help businesses thrive in the new world of work. Findings of the report, which is part of JLL’s recently launched Future of Work research programme, are based on consultations with decision makers at 40 corporations around the world and the results of a separate, anonymous survey of more than 7,300 employees working for companies with more than 100 members of staff. The survey covered 12 countries and the respondents were aged between 18 and 65 years. Countries where employees were surveyed: Australia, China, France, Germany, India, Italy, Japan, the Netherlands, South Africa, Spain, the UK and the US.

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June 20, 2017

The self employed have to rely on each other as government offers almost no support ⁰

by Mark Eltringham • Flexible working, News

The self employed are turning to one another for business and financial support, according to new analysis by the RSA think-tank. Commissioned by the Federation of Small Business (FSB) to examine how self-employed workers might manage the risks they face, the RSA report claims that growing numbers of workers are turning to collective sick-pay funds to manage ill health, cash pooling schemes to deal with late payments and micro-loan services to plug gaps in bank finance. The RSA’s report, The Self Organising Self Employed concludes that, to date, both the state and the market have struggled to keep pace with the rising numbers of the self employed. Although successive governments have been vocal in their admiration of people who strike it out alone, holding up their attributes as ‘self-starters’ and ‘strivers’, this had led to a ‘non-interventionist, hands-off policy agenda, with the self employed broadly left to their own devices’.

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June 20, 2017

Lack of digital adoption is the greatest social challenge we face, claims new report ⁰

by Mark Eltringham • News, Public Sector, Technology

More than 50 percent of organisations claim existing processes are preventing digital adoption, claims a new report from Agilisys, a tech firm focussed on projects in the public sector. The ‘State of the Digital Nation’ draws on findings from a survey of over 400 individuals from private and public sector organisations, who shared the progress they are making on their ‘digital transformation journeys’. The report, based on the key findings of a survey conducted by online publication Digital by Default News, considers the role of digital inclusion in the adoption of digital public services. The survey revealed that 40 percent of respondents had a clear digital vision and were already well on their way to realising the benefits. The majority (65 percent) of those surveyed considered digital one of their top organisational priorities.

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June 19, 2017

Commercial property giant acquires controlling stake in London based flexible office provider ⁰

by Mark Eltringham • Company news, Flexible working, Property

While we should never read too much into a single piece of business, the news that one of the world’s largest property investors is buying a young and still growing British flexible office provider is surely a sign of things to come. As Blackstone, a private equity giant with £140 billion of real estate assets worldwide acquires a controlling stake in The Office Group for £500 million, we must view the deal in the context of a market in which the most dynamic players are WeWork and its contemporaries. The Office Group has grown from seven buildings to thirty-six since it was founded in 2003 and provides flexible office and coworking space to start-ups, freelancers, small businesses and increasingly, corporates such as Facebook, Dropbox and British Gas.

June 19, 2017

Businesses sound the alarm over Brexit as negotiations get under way ⁰

by Mark Eltringham • News, Workplace

The end of free movement of people from the EU will damage UK businesses and public service delivery unless post Brexit immigration policies take account of the need for both skilled and unskilled labour from the EU. This is a key message in new research from the CIPD, the professional body for HR and people development, and the National Institute of Economic and Social Research (NIESR). It also calls on businesses to broaden their recruitment and people development strategies to ensure they are doing all they can to attract and develop UK born workers, and highlights the need for significant changes to Government skills policy. The study joins a growing chorus of business leaders appealing for a rational approach to Brexit negotiations. Britain’s top business lobby groups have already come together to demand open-ended access to the European single market for as long as it takes to seal a final Brexit deal.

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June 19, 2017

Billions of pounds in wages and holiday pay is underpaid every year ⁰

by Mark Eltringham • News, Workplace

Billions of pounds are denied to workers every year in wages and holiday pay, a new academic study claims. An interim report, The Weighted Scales of Economic Justice , from researchers at Middlesex University and the Unpaid Britain project shows £1.2 billion of wages are unpaid each year, along with £1.5 billion of holiday pay. The research, led by Professor Nick Clark, also found numerous breaches of employment rights, with one in 12 workers not receiving a payslip and one in 20 receiving no paid holiday. The report claims that many companies and directors were repeat offenders in withholding wages, and directors of half the companies that were dissolved and had defaulted on wages, returned as directors of other companies. Lead author, Nick Clark, said he believes these facts are the “tip of the iceberg” as accurate data around unpaid wages is difficult to uncover.

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June 16, 2017

RICS and banking sector sign commercial property valuation agreement ⁰

by Mark Eltringham • News, Property

The Royal Institution for Charted Surveyors (RICS) and the British Banking Association (BBA) have signed a memorandum of understanding outlining their commitment to maintaining high standards in commercial property valuation. The trade bodies intend to future proof the profession by working on maximising consistency in standards of practice, supporting risk-based regulation and tools for managing risk and liability in valuation. Three key areas to be addressed have been highlighted in the agreement: the balance of risk and reward in valuation services, education on liability and risk for lenders and valuers, and clarification of the standards expected in the sector. RICS is set to publish revised guidance on risk, liability and insurance in valuation to help the market to address the challenges that surfaced following the global financial crisis in 2008 and 2009. As a result of the report Balancing Risk and Reward: Recommendations for a Sustainable Valuation Profession in the UK Dr Oonagh McDonald CBE, RICS has been working with the BBA and the wider industry to deliver improvements to the commercial secured lending sector.

June 12, 2017

What will the UK General Election mean for the workplace? Some experts respond ⁰

by Mark Eltringham • Architecture, Comment, Flexible working, Property, Workplace, Workplace design

Any residual feelings of certainty that anybody in the UK may have had about the country’s future following last year’s Brexit vote, will have had them pretty much eradicated by last Thursday’s General Election result. However, we must try to make sense of things for society and the wider economy as well as specific facets of it, such as the world of work. The whole thing looks like the pig’s ear that it is, of course. Fortunately, as some experts have already argued, there are some reasons to see some positive outcomes, including a soft (or softer) Brexit and the chance of a more positive approach to workplace rights, now that the Government needs to maintain a broader consensus. The fear or hope that the UK would lighten its already soft touch approach to workplace legislation would seem at least to be less well founded.

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June 8, 2017

Whether you choose order or chaos depends on what you want to achieve

by Mark Eltringham • Comment, Furniture, Workplace design

Chaos gets a bit of a bad rap when it comes to running a business. Yet as Greg Lindsay highlighted in his interview with Insight a while back, chaos is something that many organisations should actively try to harness as a way of fostering the creativity they claim to desire. Certain structures, be they cultural silos, traditions, professional demarcations or the physical walls and storeys of a building inhibit chaos and so restrict interactions and creative processes. So, if you want to achieve what many businesses say they want to achieve, they need to introduce a little anarchy. We’ve known about or suspected the links between harnessed chaos and creativity for a long time. In his 1883 novel Thus Spoke Zarathustra: A Book for All and None, the philosopher Friedrich Nietzsche, writes, “I tell you: one must still have chaos in oneself to give birth to a dancing star.” The same idea has been expressed in many ways, but few of them quite so poetic.

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