About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

December 19, 2016

UK digital divide narrows, but major problems remain for homes and offices ⁰

by Mark Eltringham • News, Technology

The UK’s patchy and frequently shoddy broadband network has held back the country for a long time. According to a new report from industry regulator Ofcom, however, there are signs of improvement with the number of UK domestic and commercial properties unable to get a decent broadband connection falling by one million over the past year. Even so, around 5 percent of offices and homes are unable to enjoy broadband speeds over 10 Mbit/s, the speed Ofcom claims is required to meet a typical household’s digital needs. The findings are part of Ofcom’s Connected Nations 2016 report – an in-depth look at the state of the UK’s telecoms and wireless networks. This year’s report shows good progress on the availability and take-up of communications services, which are crucial to people’s personal and working lives.

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December 13, 2016

US study projects massive shift to agile working model over the next decade ⁰

by Mark Eltringham • Flexible working, News

By the year 2025, most workers (70 percent) and employers (68 percent) agree a majority of the workforce will be employed in an agile working capacity as contractors, consultants, temporary or freelance staff, according to a study released by Randstad US. The Workplace 2025 report of more than 3,100 workers and 1,500 HR and c-suite executives across the US found that as early as 2019, as much as 50 percent of the workforce will be comprised of agile workers, as nearly 4 in 10 (39 percent) workers say they are likely to consider shifting to an agile arrangement over the next two-to-three years. The study claims that this movement is fuelling an equally aggressive adoption of new workforce models that tap into both permanent and agile employees to combat staffing shortages, leverage globalisation and fuel greater innovation for organisations.

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December 13, 2016

Commuting woe will drive uptake of flexible working in 2017, claims study ⁰

by Mark Eltringham • Flexible working, News

As more rail strikes grip the South East of England, a new study from Regus suggests that commuters are increasingly frustrated by the sheer tedium and disruption of getting to work in the first place and would like to adopt more flexible working practices as a result. In a study of 1,700 UK professionals carried out by the serviced office provider, 58 percent of respondents said they are looking to ‘work remotely in order to improve their travel schedule’ next year. The study cites recent reports which estimate that today’s average UK commute takes anywhere from 55 to 90 minutes with more than 3 million workers regularly facing journeys of two hours plus to get to and from work. Research has found that the commute has a detrimental effect on wellbeing, with the Office of National Statistics reporting that commuters have lower life satisfaction, lower levels of happiness and higher anxiety.

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December 9, 2016

The workplace holds the key to enormous productivity boost, claims study ⁰

by Mark Eltringham • Facilities management, News, Workplace design

Companies could boost their productivity by between 1 and 3.5 per cent, adding as much as £70 billion to the UK economy, by focusing on how the workplace might be used to generate revenue, instead of regarding them simply as a cost to be managed. That is according to the newly published The Workplace Advantage report from The Stoddart Review based on a meta-analysis of 200 studies by workplace expert Dr Nigel Oseland. Taking a new approach to how space is used to help employees to be productive and changing who is responsible for the decisions is the first step. The Review, a collaboration between business leaders and workplace experts, found that only a little over a half (53 percent) of the UK’s office workers can say their workplace enables them to be productive. For the rest, a workplace that’s unproductive is also affecting their pride in the company, its image and culture. It found that too many businesses are prioritising filling up their offices with people rather than asking themselves ‘what will make their staff productive’. As a result, as many as 70 percent say their office is too noisy and they are disappointed by the lack of different types of workspace including communal areas and break-out zones.

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December 8, 2016

Book review…. HQ:Nerve Centres of the World’s Leading Brands ⁰

by Mark Eltringham • Case studies, Comment, Workplace design

Some people would have you believe that the office is dying out. But the absolute dead giveaway that it is not is the creation of tech enclaves and palaces around the world that exists solely to bring lots of people to work together in real space and real time. Some of these buildings are presented in a new book called HQ: Nerve Centres of the World’s Leading Brands from Irish publishers Roads (link is to Amazon but please try to order from a local bookshop if possible). The high tech homes of the likes of Google, Facebook, Microsoft and Vodafone are presented alongside similar examples from eight other business sectors: Finance, Retail, Motoring, Media, Drinks, Fashion, Sport and Design & Innovation.

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December 8, 2016

Gig economy represents a race to the bottom for many because of client behaviour ⁰

by Mark Eltringham • Flexible working, News

For many people, the gig economy represents a race to the bottom, with a large number of freelancers asked to work for free by entitled clients on the vague promise of future work, breeding anxiety and disillusionment. That is the key finding of a new study by Approve.io which found that half of freelancers and self-employed creatives had been asked by clients said that work had caused them anxiety this year with three quarters citing client behaviour as the primary cause. (more…)

December 7, 2016

Are these the best places to work in 2017? ⁰

by Mark Eltringham • News, Workplace, Workplace design

Recruitment site Glassdoor has announced the winners of its ninth annual Employees’ Choice Awards to find the best places to work in North America and parts of Europe. The Awards are based on the input of employees who voluntarily provide anonymous feedback, by completing a company review, about their job, work environment and employer over the past year. This year, the Glassdoor Employees’ Choice Awards feature six categories, honouring the Best Places to Work across the UK, US (both large and small companies), Canada, France and Germany. There is one category in the UK: 50 Best Places to Work (honouring employers with 1,000 or more employees). Winners are ranked based on their overall rating achieved during the past year. The top five UK Best Places to Work in 2017 are Expedia, ARM, HomeServeUK, Mott MacDonald and Hays plc

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December 6, 2016

UK government to move 5,700 civil servants from Whitehall to east London ⁰

by Mark Eltringham • News, Property, Public Sector

The UK Cabinet Office has today announced the location of a new Government Hub at Canary Wharf, as the government prepares to move around 5,700 full time civil and public servants from offices in Whitehall to East London. The government will take the whole building, owned by Canary Wharf Group, at 10 South Colonnade, Canary Wharf, covering 50,354 sqm, on a 15 year lease (to end in 2032). The move, which will be completed by the end of 2018, supports the modernisation of the Civil Service outlined by the new Workplace Plan on July 12. The Government Property Unit, (GPU), as part of its remit to drive savings across the government estate, is overseeing the deal with Barclays for the new hub. The Government claims the hubs will benefit the public sector by ensuring the future workforce is where it needs to be, in strategic locations with great public transport connections, local amenities and offering a modern working environment. Relocating civil and public servants from existing, often fragmented office locations, to modern, cross-departmental workplaces will make the most of emerging working practices and technology is part of that drive, it claims.

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December 5, 2016

Just one percent of UK firms are ready for the digital economy ⁰

by Mark Eltringham • News, Technology

A new study by Oxford Economics and SAP claims that just one in every 100 organisations in the UK is capitalising on the digital economy, significantly fewer than in comparable European countries such as Germany where the figure is more than 2 in 5 and Spain (22 percent). According to the study, the benefits of digital readiness include greater workforce diversity. The ‘digital winners’ defined by the report have higher female representation at mid-management level level and slightly more women overall. Four in ten of the study’s digital winners globally reported effective diversity programmes, compared to 36 percent of all companies in France, 33 percent in Russia, 30 percent in the UK and 23 percent in Spain.

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November 29, 2016

Slow broadband prevents thousands of Brits working from home ⁰

by Mark Eltringham • Flexible working, News, Technology

Although the vast majority of British people who work from home need a fast internet connection, around a quarter of them are hampered by slow broadband, according to a new survey from comparison website Broadband Genie. The news comes on the day the Government finally announces that BT is to divest its Openreach arm which looks after the nation’s broadband infrastructure. The timing is welcome news for broadband users who have been frustrated for years by the UK’s second rate technological infrastructure. According to the Brodband Genie study the majority of people who work from home believe it has a positive impact on their happiness, work life balance, productivity and motivation. Yet while 90 percent rely on broadband in order to work from home almost a quarter of homeworkers are limited by slow connections.

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November 29, 2016

Organisations that invest in creativity have happier and more productive employees ⁰

by Mark Eltringham • News, Workplace design

Adobe has released the State of Create: 2016, the latest edition of its global survey of some 5,000 people worldwide to assess the state of the creative sector and gauge the impact of creativity on businesses. The headline finding of the latest study is that organisations that invest in creativity are more likely to increase employee productivity (78 percent) and have happier employees (76 percent). The report also claims that respondents believe that those employers who invest in creativity are more likely to foster innovation (83 percent), be competitive (79 percent), provide better customer experience (78 percent), have satisfied customers (80 percent) and be financially successful (73 percent). Around three quarters (74 percent) of respondents also claim that it is important for businesses to focus on good design, with another 70 percent feeling that design drives a strong brand experience. 45 percent claimed that in the past year they had paid more for a product or service that had good design.

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November 29, 2016

Majority of employers believe automation will create more jobs than it will replace ⁰

by Mark Eltringham • News, Technology

A new report published by Capita Resourcing claims that 85 percent of employers believe workplace automation will create more jobs than it will replace in their organisation in 10 years’ time. The main benefits to businesses and employees over this period are likely to be enhanced productivity (76 percent) and new skills development (54 percent). The ‘Workplace More Human’ report surveyed the attitudes of 200 business leaders in medium to large organisations and 1,000 full or part time employees. It revealed that the workplace is currently undergoing rapid transformation with over half (54 percent) of employers already automating business processes that were once performed by people. A further 39 percent plan to automate more processes in the next 12 months.

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