How to create a truly inclusive office design

How to create a truly inclusive office design

by • Comment, Workplace design

Inclusive office design encompasses creating an environment that provides an attractive and inspiring experience for everyoneAccording to the Ministry of Social Policy in Ukraine, approximately 1/4 of the population belongs to groups with limited mobility, and unfortunately, this number is increasing due to the war. While the world has long been actively implementing the principles of inclusive design, it is particularly relevant in Ukraine now. Inclusive office design encompasses creating an environment that provides an attractive and inspiring experience for everyone. It’s about creating a space where all people, without exception, feel comfortable. Inclusion also contributes to expanding the market, improving reputation, and strengthening the company or brand’s authority through a focus on human-centric design. (more…)

When you empower your colleagues, you’re delivering excellence for them and your clients

When you empower your colleagues, you’re delivering excellence for them and your clients

by • Business, Comment, Wellbeing

The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. (more…)

AI is already transforming the legal sector, but challenges remain

AI is already transforming the legal sector, but challenges remain

by • AI, Comment, Technology

As AI technologies continue to gain traction, just about every sector you can think of is going to face huge changes in the coming years – and that’s especially the case in the legal industry. From the rise of large language models (LLMs) to the integration of AI into existing software, this cutting-edge technology is already uprooting the way we work now, and it’s making us think deeply about what work will look like in the future. (more…)

Reviving flexible workspaces – a guide to saving failing operations

Reviving flexible workspaces – a guide to saving failing operations

by • Comment, Property

Landlords and operators of flexible workspaces need to ensure that what they offer is meeting customer demands says Calum RussellThe landscape of flexible working has witnessed unprecedented growth, spurred by the evolving needs of businesses in the aftermath of the pandemic. Despite the economic turbulence of 2023, the flexible office market has remained strong in the UK, achieving a record overall occupancy of 83 percent in the same year. As the demand for adaptable and collaborative working environments continues to rise, landlords and operators of flexible workspaces need to ensure that what they offer is meeting customer demands. Given the number of notable operator closures, many landlords are beginning to find themselves at the forefront of decisions about managing and revitalising failing operations. (more…)

Our false memory of work in 2019 is stopping us from having better conversations

Our false memory of work in 2019 is stopping us from having better conversations

by • Comment, Workplace

We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway.We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway. It doesn’t appear to be going anywhere and it is driven by two noisily motivated factions who seem unable or unwilling to shift their position by the smallest amount. It is a very 21st Century conversation. (more…)

When the chairs took over the world and what it all meant

When the chairs took over the world and what it all meant

by • Comment, Facilities management, Furniture, Workplace, Workplace design

rows of chairsOf all the things we buy, with the exception of our clothes, furniture is the most intimate, the one item we spend most time in contact with. According to JG Ballard who dedicated himself to understanding our relationship with the world around us, ‘Furniture constitutes an external constellation of our skin areas and body postures’. Whether he would have recognised it as such, Ballard was a pioneer of the principle we now refer to as psychogeography, defined by one of its founders, Guy Debord, as ‘the study of the precise effects of setting, consciously managed or not, acting directly on the mood and behaviour of the individual’. (more…)

Industry: the art of working from anywhere

Industry: the art of working from anywhere

by • Comment, Everything Omni, Flexible working

Eugenia Anastassiou is stopped in her tracks by a painting of a quintessential  21st century phenomenon – working from anywhere.Walking into Bristol-based artist Gail Reid’s studio, I literally stopped in my tracks! There it was a painting of everything I had been researching and writing about with workplace strategist Chris Kane for our book “Where Is My Office?” both pre-and post-pandemic. Gail, was a Semi-Finalist in this year’s Sky Art’s Portrait Artist Of The Year –  alas she didn’t make the final – although she impressed everyone with her talent and charisma. She also impressed me in managing to convey via the very traditional medium of an oil painting, a quintessential  21st century phenomenon – working from anywhere. (more…)

Is a simple thank you too much to ask for?

Is a simple thank you too much to ask for?

by • Comment

The rate of change in business today is accelerating, whether that’s technological change, customer demands, economic uncertainty – all are complex challenges. As a result, employees have to be more resourceful, hard-working and dedicated in order to keep up. But according to McKinsey, over half of our employees are not engaged. Productivity is stagnant, Quiet Quitting is rife and employees feel a sense of not being connected to anything. (more…)

There never was a new normal

There never was a new normal

by • Comment, Flexible working, Wellbeing

Our strength will come in admitting that the ‘new normal’ was a mirage. It’s time that we all stopped focusing so hard on trying to reach it.Four years ago this month, we were all given our first ‘work from home’ mandate. A clear, unambiguous instruction from the UK government that, in the grip of a quickly spreading global pandemic, we should all work from home where possible. And amid the biggest seismic shift of our lifetime, it was an easy instruction to follow. Hunker down and wait patiently until we find a ‘new normal.’ But four years on, the question remains – are we nearly there yet? Are we ever going to find a ’new normal’? (more…)

Get tech right to tackle worker burnout and digital overwhelm

Get tech right to tackle worker burnout and digital overwhelm

by • Comment, Technology

Burnout is a complicated problem, and an important one for business leaders to address. There is no ‘silver bullet’ solution, but technology is one thing that organisations would be wise to get right.Recent data from Vitality found that the average employee works but underperforms during an average of 50 days a year due to burnout, stress, and insomnia – costing the UK economy £138bn. This corroborates findings from our own Work Innovation Lab which revealed that 4 in 10 UK employees say that their organisations are currently experiencing ‘a high rate’ of burnout. Concerningly, executives often don’t spot these problems until they’ve already taken a toll. (more…)

We can learn a lot about performance from elite sports

We can learn a lot about performance from elite sports

by • Comment, Workplace

There are many misunderstandings about performance, we might even call them myths. While strategists talk about the importance of metrics, so much of what makes an organisation work is how its people are organised and motivated. And here lies the danger. In the absence of clear expectations and outcomes, people frequently divert to effort and presenteeism as a way of showing their value. That’s all understandable, but performance is about achieving results. (more…)

What do we need offices for anyway? The Greeks had a word for it

What do we need offices for anyway? The Greeks had a word for it

by • Comment, Workplace design

offices - what is going onThe Greek word anagnorisis describes the sense of having just caught up with a truth that was always waiting for you. It’s a common literary and artistic device found in the plots of everything from Oedipus Rex to Macbeth, Star Wars and Fight Club, but it’s also a word that conveys a useful, complex idea that does not have an adequate English version. The mot juste, if you like. And it’s a useful idea when it comes to framing the current conversation we are having about offices and work more generally. (more…)

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