Don’t be caught by surprise by the hidden costs of commercial property

by • Comment, Facilities management, Knowledge, Property

 

let-signAccording to Colliers International’s recent Global Investor Sentiment Report, 2014 will see an increase in commercial property investor confidence, with 74 per cent of UK based investors saying they were more likely to risk investing across all property sectors, although offices remain the most popular category to invest in. Yet despite this vote of confidence, it seems strange to report that the real costs involved in property acquisition and maintenance, are frequently overlooked by the purchasers. It appears that businesses often have a patchy knowledge of the range of costs involved in owning or leasing commercial real estate, which is surprising when you consider that a company’s biggest single investment next to its workforce is commercial property.

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Battle lines being drawn as wearable tech raises privacy and security fears

by • Comment, Facilities management, Legal news, Technology

Google Glass banWe are starting to see the first shots fired in the coming war about wearable technology. The most talked about early salvos related to the very recent and highly publicised case of a diner in a Seattle cafe who was ejected when it was discovered he was wearing and using Google Glass despite being asked not to and reminded of the restaurant owner’s policy regarding wearable tech. The ensuing media storm broke on social media first as it does these days, with the Google Glass owner arguing – perhaps unreasonably – they were his glasses and he should be allowed to do what he wanted with them , while the cafe owner argued –perhaps reasonably – that his other customers don’t want to have a meal out while wondering if they are being filmed or recorded by a complete stranger with the ability to upload it all instantaneously.

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The meaningful aspects of what we do give us the greatest rewards

by • Comment, Workplace

It is the meaningful aspects of what we do

Charles Handy recently explained to attendees at Worktech 13 London why money is not the main motivating factor for employees; while at the same event, Claudia Hamm-Barstow of Jones Lang LaSalle added that the dream workplace is “a place where the company adds value to the employee experience, people feel valued and welcomed, the organisation feels meaningful, the work is rewarding and importantly there are no stupid rules”. According to The Human Givens Institute neither of these statements should be at all surprising. But The Human Givens theory adds that we also need to be respected, to feel in control, to have self-esteem, privacy and community.  And, most crucially of all, we need to have purpose and meaning in our lives. More →

The future belongs to those who leave themselves choices of how to deal with it

by • Comment, Facilities management, Flexible working, Technology, Workplace

unknown-futureEverybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly  rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane.

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Control over their work space helps satisfy people’s basic emotional needs

Control over their work space helps satisfy people’s basic emotional needs

by • Comment, Workplace design

 

Control over their work space satisfies an individual's basic emotional needsIn the second of two pieces to mark the seventieth anniversary of Abraham Maslow’s ‘hierarchy of needs’ Annie Gurton writes: Workers need an element of control in their surroundings. As Maslow said in the 1940s, humans are fundamentally, simple creatures. We need air, water, food and security, but along with those basic physiological needs we have a set of emotional needs. If these are not met we do not die, but we become emotionally distressed. When it comes to designing office space, it is important that our basic emotional needs are met if we are to feel happy. Workers need to have privacy yet feel connected to others. They need to have a sense of community yet feel that they are respected.

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How a 70 year old happiness model is still helping us to define wellness

by • Comment, Workplace

People climbing the Great Pyramid 1This year marks the seventieth anniversary of Abraham Maslow’s hierarchy of needs, the model that still introduces most of us to notions of what makes people happy and fulfilled. Maslow first proposed the model in his 1943 paper “A Theory of Human Motivation” in Psychological Review, developing his ideas throughout the rest of his life. His work has been parallelled and built upon by other researchers since, but few have had the influence and longevity. Maslow’s hierarchical characterisation of human needs by category is ingrained into the minds of students all over the world. In the first of two pieces to mark this anniversary, Cathie Sellars of Workspace argues that Maslow continues to offers us the ideal definition of wellness.  

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What the death of the landline tells us about how we work

by • Comment, Flexible working, Technology

TelephoneOne of the items that always used to grace the brochures of office furniture companies when I started work in that particular industry was a telephone table. For the uninitiated, this was used as a home for the office landline, shared by a team of people, who were often expected to take turns to answer when it rang. It came with a shelf for telephone directories, fax machine and a Rolodex. This might all seem quaint or, if you’re under 25, make absolutely no sense whatsoever, but it was under twenty years ago. One by one the items involved in this particular workplace scenario have vanished. But like the Cheshire Cat’s smile, the telephone itself has remained. Until now, that is.

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2020 vision is a useless metaphor for far-sightedness in a number of ways

by • Comment, Facilities management, Furniture, Technology, Workplace design

Looking in telescope wrong wayThe year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

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Zero hours contracts: Are they really such bad news?

by • Comment, Flexible working

Zero hours contracts

Zero hours contracts have hardly been out of the news in recent weeks. The overwhelming majority of the media coverage has been negative, suggesting that zero hours contracts are exploitative of workers and should be outlawed. The pressure gauge has risen to such an extent that, in September, the Business Secretary, Vince Cable, announced that there would be a consultation process to tackle any abuse discovered. The Labour Party has also announced it will be conducting its own review. But why all this sudden interest? Zero hours contracts are not a new phenomenon… and, on the face of it, they provide employers with the type of flexibility which the Government has been so keen to introduce, allowing employers to maintain a flexible workforce capable of meeting short-term staffing needs.  More →

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by • Comment, Technology, Workplace, Workplace design

Microsoft Thames Valley 1Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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Working Time Directive – why the CBI calls for a permanent opt-out

by • Comment, Legal news, Workplace

Working Time Directive - why the CBI calls for a permanent opt-out

The UK’s opt-out of the maximum 48 hour working week being proposed by the EU is yet again under the microscope. This follows the recent publication by the Confederation of British Industry (CBI) of a report which highlights the frustration felt by UK businesses regarding the Working Time Directive. “Our Global Future: The Business Vision for a Reformed EU”; focuses specifically on the continuing concerns for UK businesses around the extensive level of involvement EU legislation has on how they operate their business. It shows that the majority of businesses still favour the opt-out and the flexibility it provides. Interestingly however, many did not see the need to change the current entitlement to paid holidays or rest breaks. More →

Workplace Week highlights the changing shape of the office

by • Comment, Events, Facilities management, Workplace design

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week  which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

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