November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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November 13, 2013

Working Time Directive – why the CBI calls for a permanent opt-out

by Pam Loch • Comment, Legal news, Workplace

The UK’s opt-out of the maximum 48 hour working week being proposed by the EU is yet again under the microscope. This follows the recent publication by the Confederation of British Industry (CBI) of a report which highlights the frustration felt by UK businesses regarding the Working Time Directive. “Our Global Future: The Business Vision for a Reformed EU”; focuses specifically on the continuing concerns for UK businesses around the extensive level of involvement EU legislation has on how they operate their business. It shows that the majority of businesses still favour the opt-out and the flexibility it provides. Interestingly however, many did not see the need to change the current entitlement to paid holidays or rest breaks. More →

November 13, 2013

Workplace Week highlights the changing shape of the office

by Richard Byatt • Comment, Events, Facilities management, Workplace design

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

November 12, 2013

UK leads the world in talent, but it needs the right culture in which to thrive

by Philip Ross • Comment, Technology, Workplace, Workplace design

We should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

November 9, 2013

Looking back on a year in which the office sought a clearer sense of identity

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

It’s not often that workplace management becomes national business news but that happened at the end of February when the world became very interested for a while in the way we design and manage offices. The reason for this was the decision by Yahoo to ban homeworking for staff at its headquarters. The resultant period of shirt-rending at this challenge to received wisdom told us more about the changing view of the workplace than the actual decision by Yahoo. As the dust settled, we discovered that the Yahoo CEO Marissa Mayer had based her decision to change working practices on data from the company’s network that showed people working from home didn’t log on to the company Virtual Private Network as much as those in the office.

November 8, 2013

The journey to get more Women on Boards is one worth taking

by Debra Ward • Comment, Facilities management, Workplace

There has been so much written lately about women on boards and what is holding women back from becoming board members. The evidence highlights that gender diverse companies are less volatile, have a higher ROA and a lower employee turnover rate, yet this still seems not to have spurred on employers to take up the board equality issue. My question is why have so few women progressed to board level? Personally, I disagree with quotas, believing that the best candidate should be appointed. Do we really need a quota to swing the pendulum into a more balanced position? Regardless of your view, the evidence is clear; companies with gender mixed leadership outperform those who have little or no senior female representation. Why then would companies choose to not reset their gender balance in senior positions? More →

November 5, 2013

Technology fix. What employers can do when social media becomes an addiction

by Pam Loch • Comment, Legal news, Technology, Workplace

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

November 1, 2013

There is very little about flexible working that is actually flexible

by Mark Eltringham • Comment, Events, Flexible working

It’s pretty clear why some of the world’s greatest writers have been drawn to the human propensity for moral and linguistic inversions and subversions. Books like 1984, Catch 22 and A Clockwork Orange are predicated on the idea. And it’s not one limited to literature. If we look, we can see it going on all around us. In the field of workplace design and management we can see it in the use of the word ‘flexible’ as used in the phrase flexible working. This is a word that in this particular context is coming to mean something like its opposite. According to a survey from YouGov, the 9 to 5 is a thing of the past, supplanted by a style of work labelled flexible but which involves a third of us working for over ten hours a day, many at home right up until the point we go to bed with a smartphone that sits by our side, to wake us with a beep and a wodge of new notifications the next morning.

October 30, 2013

IT managers yet to accept the whole challenge presented to them by BYOD

by Brandon Allen • Comment, Technology

How exactly does an employee’s convenience trump an organisation’s need for control? That’s the debate corporations are facing when it comes to managing the ‘Bring Your Own Device’ trend. BYOD allows employees to use their personal mobile products for business. In 2012, IBM decided a majority of their workforce could use their own phones and tablets for work purposes, but the company had high concerns about security, according to a report in the MIT Technology Review. They needed to quickly find solutions to the problem instead of fighting the inevitable. So given the inevitability of BYOD and the lack of control that accompanies it, what is the upside for businesses and how does an IT department ready itself for the BYOD challenge?

October 29, 2013

What the endless debate about HS2 can teach us about how we work

by Mark Eltringham • Comment, Flexible working, Technology

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

October 28, 2013

Global urbanisation trends present UK cities with new opportunities

by Charles Marks • Comment, Environment, Property, Technology

There is a great deal of talk about the growing urbanisation of the world right now, and its effects on societies, economies and individuals. The numbers of people involved are daunting, especially in the developing world. As a result, many countries are currently experiencing the sort of upheaval we in Britain experienced nearly 300 years ago, and they are doing so in a very compressed time span compared to the 150 years it took in Britain. But the changing nature of cities is also apparent in the UK where it is having an effect not only in the country’s only megacity but in regional centres too. For places such as Manchester, Birmingham, Bristol and Glasgow the challenges presented by a new generation of initiatives focussed on urbanisation can be profound and mark an opportunity to shift at least some of the UK’s economic focus away from London.

October 25, 2013

Only culture change will prevent the sexual harassment of people at work

by Pam Loch • Comment, Legal news, Workplace

Are we dangerously unaware of or perhaps even becoming dismissive about the nature and extent of sexual harassment in the workplace today? A recent survey, commissioned by a firm of solicitors, has thrown up some statistics which point to significant levels of harassment being experienced by both men and women at work. In the poll of 1,579 working people 60 per cent of women and 40 per cent of men reported that they had experienced “inappropriate” behaviour with much of it classed as persistent, degrading and embarrassing. The behaviour that most people complained about involved some degree of unwanted physical contact but also included colleagues watching pornography in the workplace.