Douglas Engelbart helped to define our relationship with technology and each other

Douglas Engelbart helped to define our relationship with technology and each other

The obituaries of Douglas Engelbart, who died on Tuesday, invariably characterised him as ‘the inventor of the mouse’ which is downplaying the contribution he made to our ability to interact with computers. He had the foresight to see that our relationship with technology would become one of the defining characteristics of modern life and he had it at a time when computers were the size of rooms and programmed using punched cards. He took part in the world’s first videoconference and developed ideas for early incarnations of word processors, the internet and email. He made no money from the mouse, the rights for which were sold to Apple for $40,000 in 1983 and the patent for which ran out in 1987. He was honoured in his lifetime however, winning the Lemelson-MIT prize in 1997 and a National Medal of Technology for ‘creating the foundations of personal computing’ in 2000.

While the mouse appears to be about our physical interaction with the computer, and indeed is one of the most pressing concerns for ergonomists, Engelbart was actually more concerned with developing ways for groups of people to use computers to share information and ideas. His thoughts on how intellectualised workers would apply technology while sitting at what he called ‘working stations’ are strikingly contemporary but at the time he expressed them went against the grain in a world in which computers were mere number crunching machines. Indeed, for a time Engelbart became a marginal figure as interest waned in his ideas, only for him to achieve the recognition his work and ideas deserved over the last twenty five years as the internet transformed our working lives.

The world’s enduring love hate relationship with its tall buildings

One day, news will emerge from Dubai of a new development that doesn’t break some record or other, or at least one that isn’t solely about the size of a building. The latest example of the Emirati obsession with scale is the plan by developers DMCC, the people who brought you the Jumeirah Lake Towers, to create the world’s largest commercial office building as part of a 107,000 sq m development of their business park. Although still in the development stage, the developers have their eyes on usurping the current holder of the tallest office crown, Taipei 101, the 509m-high building which was the world’s tallest tower of any sort until the Burj Khalifa came along in 2010. In their press announcement the developers claim the new tower will act as a magnet for multinationals, although not everybody is quite so enamoured of the idea that tall is best. More →

Younger workers’ CSR ethics don’t necessarily extend to older generation

Younger workers' CSR ethics don't extend to the older generation

Is ageism one of the last bastions of accepted prejudice in the UK? Take the Daily Mail’s “night of the living dead” coverage of the Stones’ Glastonbury performance – deemed acceptable where jokes regarding gender, race or disability are not. A new survey illustrates this attitude. Nearly half of younger workers in a recent poll think older colleagues are in danger of stifling their career prospects by retiring later, that their prolonged presence could damage productivity and that they have very little to teach the younger generation. Yet over half (55 per cent) of Generation Y workers questioned in the poll say the ethical credentials of a company would influence their choice of employer. Since the scrapping of the Default Retirement Age (DRA) the number of over-65s in the labour force has exceeded one million, and the survey, carried out for KPMG by OnePoll warns that tensions could rise as the need for employees to stay in the labour force for longer growing due to social and financial pressures. More →

Many facilities managers not engaging with industry bodies and social media

 Industry bodies and social media are not engaging practising FMs

What were your thoughts on the recent announcement of the British Institute of Facilities Management (BIFM), Asset Skills, the Facilities Management Association and the Cleaning and Support Services Association agreeing to the concept of forming one single and united body to represent facilities management and support services? I suppose the devil is in the detail and clarification of “agreeing to the concept” is required. Is this going to be a quick process, something that drags on for a lengthy period and what consultation will there be? And that is the crux for me – consultation is where this could all break down. But let’s take a step back and ask how many people work in the sector and how many facilities managers do the organisations involved represent?

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What Jeremy Clarkson can’t teach us about workforce productivity

In 2011, one of Top Gear’s regular bits of lazy casual racism caused a bit more fuss than the rolling of eyes it typically deserves. The presenters had mocked a Mexican sports car with Richard Hammond – who has never said anything interesting or funny in his life – claiming  that ‘cars reflect national characteristics. A Mexican car’s just going to be a lazy, feckless, flatulent oaf with a moustache, leaning against a fence asleep, looking at a cactus with a blanket with a hole in the middle on as a coat.’ There was a bit more of this kind of stuff with Jeremy Clarkson suggesting that the Mexican ambassador to Britain would be too lazy to make any kind of complaint. He was wrong about that (he did) and they were all wrong about Mexicans anyway because according to a new report into global productivity,  Mexico has the world’s most productive workforce.

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Managing a work-life balance isn’t solely a women’s issue

Maintaining a work-life balance isn't solely a women's issue

Two reports published this week show that a cultural change is needed to stop employers assuming only female workers have families or other personal concerns that could impact on their workplace performance. A report into workplace equality by the Business, Innovation and Skills Committee (BIS) has called on the UK Government to do more to tackle female underrepresentation in sectors of the economy and to dispel the myth that any type of flexible working is a ‘women’s issue,’  problematic and cannot work. In the US a study by employee assistance providers Bensinger, DuPont and Associates (BDA) into stress has found that men are more than twice as likely to receive formal disciplinary action when the stress of a personal problem impacts on their work performance. More →

Half the time it’s management, not the design that makes the workplace stink

There is a general consensus around the workplace cognoscenti that design can and does impact upon the productivity and effectiveness of people in the workplace. That’s reflected in research, data and anecdotal exchanges, online and at events. What’s not often done is in linking this data to HR results, from employee surveys. While driven by professionally conscientious HR teams, their goal is shaped by the ever present desire to improve performance and hence save cash and enhance margins.  In other words it’s a management initiative. But half the time it’s management who are the problem.

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Five essential things to consider before you implement a BYOD policy

BYOD is far more than just allowing your staff to check their email on their personal mobile. It’s about the security of corporate information – we’re all demanding more flexible working to fit our lifestyles, but with flexibility comes personal responsibility. Are we rushing to join the BYOD party without realising some of the more serious considerations. A recent article on OfficeInsight considered a Gartner survey which suggested that BYOD would be prevalent by 2017. The article implied that companies should embrace this as an inevitable change. Before we get too excited, though, let’s explore some of the issues that BYOD should be raising for employers – including the technical demands that these policies make on IT departments and infrastructure, and the compliance IT departments will demand of staff.

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The democratisation of the workplace is changing how we work

Citizen Smith & why democratisation of the workplace is changing how we work

Work. We all, with some noticeable exceptions, are obliged to do some. If we are lucky we receive remuneration for our labour. This for me is at the heart of work. We are professionals. specialists, generalists, doers, thinkers, strategists or the people on the front line – but we all go to work. So, shouldn’t the people in charge – and just as importantly, the consultants they talk to about us workers – find out what makes us tick? Obviously, that is exactly the argument that many workplace consultants are making via Office Insight, via Twitter and in the property and FM media. Engaging with employees, via workshops forums or surveys such as Leesman or the more intelligently crafted employee surveys – I agree with all of it, but I think we might be missing something. We need to get back to what work is about.

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It’s sunny side up for office furniture designs at this year’s Neocon

Landing “sunny side up” in Chicago is always a pleasure. While we’re here for work, the city has so many additional benefits for the seasoned international business traveller including a deep-rooted jazz culture, a beach, restaurant service to die for and – the reason we were there in the first place – the Neocon expo, amongst other things an exhibition of the finest new American and international office furniture trends which takes place every year at the enormous Merchandise Mart in the centre of Chicago (above). Quite a lot “snapped my celery” this year, and while, under normal circumstances I find the Milan furniture fair is the front-runner in terms of defining trends while the rest of the world slowly catches up, This year it was refreshing to see Neocon marking those trends right on the button.

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Real demographic challenge as number of older workers tops one million

The latest employment figures published today by the Office for National Statistics (ONS) show an interesting demographic trend. Beneath the rather unexceptional news that employment rose by 24,000 and unemployment fell by 5,000 in the three months to April, is what Jim Hillage, Director of Research at the Institute for Employment Studies (IES) describes as “underlying structural changes in the labour market”. The number of employed people over 65 in the UK has now reached more than a million (1,003,000), the highest since records began in 1971. This means that almost one in ten of over-65s are now in work.

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Niels Diffrient redefined what we know about ergonomics and office furniture

Niels Diffrient redefined what we know about ergonomics and office furniture

Niels Diffrient, who passed away over the weekend at the age of 84, did more than any other designer to further the principles of ergonomic design as we now understand them. He is perhaps best known for his work over the last two decades on seating for Humanscale, including the groundbreaking and truly iconic Freedom chair, but his interest in function and comfort predated that by some time. As far back as the 1950s, Diffrient was one of the first people to x-ray a human spine while its owner was sitting and moving in a chair. He discovered that people will generally adapt to whatever they are sitting on without adjusting the seat. To Diffrient this suggested that the chair should be designed to adapt to the person rather than the other way round.

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