May 19, 2013

Artists sing about office furniture. Part 1 – Harry Nilsson

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Given the complete and utter failure of the world’s artists to draw inspiration from office furniture, this is likely to be the shortest series we’ve ever run. It will start and end here. I’d love to be proved wrong but there cannot be many artists prepared to use something as mundane as a desk to express their feelings about the lack of solidity in their lives. In this case the desk can be interpreted as God or – well – a desk. Nilsson was no sap of course. He was one of the most commercially successful artists of his era without extensive touring and counted amongst his drinking buddies both John Lennon and Keith Moon.

May 17, 2013

CBRE WorkShop concept is interesting, but is it workable?

by Simon Heath • Comment, Property, Technology, Workplace, Workplace design

I’d like to deal in this article with the arrival yesterday of the long-awaited white paper from CBRE’s thought leadership exercise, The CBRE Workshop. However, I should declare an interest for the sake of transparency. Until June 2012 I was employed by CBRE and reported directly to a couple of the people who are heavily involved in The Workshop idea. I would reassure readers that I am not a disgruntled former employee. I have a huge amount of respect and warm regard towards my erstwhile colleagues and nobody will be happier than me to see them do well.

May 16, 2013

HS2 – still a train that symbolises the clash of old and new ways of working

by Mark Eltringham • Comment, Technology, Workplace

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We’ve said this before but given the recent round of agonising over HS2 and today’s news that it will already cost £10 bn more than planned, there is no end yet to us hearing more and more about the plans for the Government’s flagship construction project and all-round Keynesian boot in the pants for the UK economy. Most of what passes for debate involves some light class warfare about the route through Tory constituencies, seasoned with a dash of NIMBYism, some chest beating from Labour who started the whole thing but can’t be seen to support it fully and various other bits of pointless to-ing and fro-ing. But what is most remarkable about the scheme as far as we are concerned, has always been how its business case completely and deliberately ignores the way we now work. Something bleedin’ obvious that the NAO has now pointed out.

May 14, 2013

Will the Great Trade Association Merger have any impact on office design?

by Mark Eltringham • Comment, Facilities management, Property, Workplace design

Anybody who has been working in and around the facilities management sector for any length of time will know that the FM profession/discipline (delete as appropriate) regularly undergoes protracted periods of existential angst about its role. It strikes me however that this is actually quite an easy question to deal with because the answer is the same as it is for similarly amorphous professions such as marketing. It all seems to depend on who you are and what you are trying to do. That’s the twist. The average facilities manager, like the Urban Spaceman, doesn’t exist. I might think that but it won’t stop the associations and institutes currently working together to establish a new super-body for FM in the UK having to continue the debate.

May 14, 2013

How ingrained assumptions about the workplace are eroding

by Ros Pomeroy • Comment, Facilities management, Workplace design

Ad agency RKCR © Jefferson Smith

The first day at a new job used to mean getting the answer to that all important question: “so which is my office?” In today’s mostly open plan environments, the same psychological attachment has been transferred to the desk – ‘my’ desk. However the current trend for flexible approaches to where people work means that even the concept of having one’s own desk is now under attack. So how much does having your own desk matter to the UK office workforce these days? We have been asking employees how they feel about having their own desk. The results seem to be that more than half, on average 56% (of a total of 2,653 employees surveyed at 5 recent client projects), think that it is ‘very important’ and a further 25% think it is ‘quite important’.

May 13, 2013

Green Office Week kicks off with a focus on individual behaviour

by Mark Eltringham • Comment, Environment

This week is Green Office Week. Obviously it’s corporate sponsored, self-designated and arbitrarily timed with all the ways that leaves it open to criticism. It also offers pretty standard advice for the most part and many people and organisations will be well aware of it. What is interesting is that so much of the advice is about individual behaviour, across the daily themed topics. In some ways this is a welcome reminder that the solution to environmental issues is as much about personal behaviour and management as it is technology. The answer to needlessly burning lights should be somebody remembering to turn them off, rather than a movement sensor. Or it should be both. In practice, people don’t meet their own stated commitments to the environment and there are some pretty good reasons for this.

May 10, 2013

The biggest challenge is building flexibility into an office design

by Mark Eltringham • Comment, Facilities management, Workplace design

The design of offices and the furniture that fills them matters because of what they tell us about how we work, how organisations function and even what is happening in the economy. If you want to know what’s going on, take a look at the places we work and the things with which we surround ourselves and how they change over time. Because the way we work changes so quickly, buildings need to have flexibility built into them so that they meet our needs today but anticipate what we will need tomorrow.In his book How Buildings Learn, Stewart Brand outlines the process whereby buildings evolve over time to meet the changing needs of their occupants.

May 6, 2013

Office design goes to the movies. Part 9: BladeRunner

by Mark Eltringham • Comment, Workplace design

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Ridley Scott was one of the pioneers of a film aesthetic that mashes the past with the future, the grime and the gleam. It was a pioneering idea at the time but it’s familiar now. We now accept that the future looks a lot like the past and that goes for the office design in this scene. BladeRunner is also a film about dreams. The dreamy setting here is a telling contrast to the dirt and sleaze in the City below and the scene in the office in which Deckard (Harrison Ford) interviews the classic femme fatale Rachel (Sean Young) also supports the unresolved notion that Deckard may be a replicant himself. Clearly the workplace smoking ban had been repealed by this time, but then where would a femme fatale be without a cigarette? Even if she is an android.

May 4, 2013

Seven thoughts on the UK facilities management association merger

by Simon Heath • Comment, Facilities management

With breathless excitement a press release announces the proposed merger of all of the UK’s major facilities management and support services trade associations, or rather notes that they: “have agreed to the concept of forming one single and united body to represent facilities management and support services.” With a sense of crushing inevitability the first step has been to form a steering group to address how these and other organisations could come together into this single body to meet the needs of the industry and the professionals that work within it. With this in mind, I proffer a few pieces of advice in the form of seven thoughts for those involved in these discussions.

May 1, 2013

Video: “sitting is the smoking of our generation”

by Mark Eltringham • Comment, Workplace, Workplace design

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In which a businesswoman rejoicing in the name Nilofer Merchant argues that one of the major causes of ill health in the world today is our sedentary lifestyle, and suggests a small idea that just might have a big impact on your life and health: Next time you have a one-on-one meeting, make it into a “walking meeting”. She is arguing the increasingly well established principle that good ergonomics is not about posture but about movement. This point has been argued before on Office Insight, including here, but the point cannot be made often enough. It’s true that the best chair designs encourage movement for those times when we cannot avoid sitting but, as ever, this is as much an issue of management as it is design.

May 1, 2013

Resistance to workplace change marks the passing of the old order

by Martin Brooker • Comment, Facilities management, Technology

When Vodafone announced in March that the UK’s businesses could save up to £34 billion with the more widespread application of flexible working models, the research to support the claim had two very familiar components. The first was a crystal clear business case, the second an admission that the message was still not quite getting through to those at the top. In fact, Vodafone claimed, around two-thirds of business leaders continue to insist their business can’t afford to reduce the number of workstations they use despite all evidence to the contrary. A third haven’t even considered the idea of reducing the number of workstations they use as a way of cutting costs.

April 29, 2013

What Søren Kierkegaard can teach us about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

Søren Kierkegaard was a Nineteenth Century Danish philosopher and proto-existentialist. Not for him the hazy, romantic ideals of many of his contemporaries. He was one of the thinkers who gave birth to the Twentieth Century with its focus on the individual, reality and life in a sometimes uncaring world, although he was no atheist like many of the true existentialists. If he’s generally well known for anything these days it is for a single quotation that reads like a greeting card aphorism but is no less true for that. He said: ‘Life can only be understood backwards; but it must be lived forwards.’ Looking back can give you a real handle on the present. I moved offices recently and as these things happen, a number of books that I routinely ignore fell open while I was looking for some displacement activity.