May 14, 2021
We need to acknowledge our bias if we want to see the world for what it is
We’re all biased. We all recognise the sharp bump of our critical thinking skills kicking into life when confronted with ideas and information that go against our beliefs. We know how they doze in the comforting embrace of affirming data. So, it’s been entertaining this week to observe the reaction to the large-scale academic study of 10,000 IT workers which found that they had worked 30 percent longer hours while working from home, a fifth of it outside their normal times of work, without actually doing any more work. In essence their productivity had fallen by 20 percent in spite of their increased hours. (more…)






At 6.31 a.m. on Tuesday, December 8, 2020, the UK became the first country in the world to administer the COVID-19 vaccine. Just over five months earlier, I had been deployed to the NHS England and NHS Improvement COVID-19 vaccination programme to help drive the highly complex design and planning needed to bring the nation to this point. My role involved leading the set up and embedding of the Estates, Equipment, Consumables and Logistics workstream. The purpose of this was to establish and combine the new and existing infrastructure required in England to manage the distribution, regulation and administration of multiple vaccines so that all systems would be ready to vaccinate on the ‘go-live’ date. 
As 2020 came to a close, there was a palpable sense of hope that 2021 would bring with it a fresh slate with the horrors of COVID behind us. Alas, that has not happened and it seems we have more of the same, certainly for the next few months and with that the speculation about the ‘future of the office’ will no doubt continue. 
Is the workplace industry stuck in the past, in a 20th century model of how and where work is done? The separation of work and the rest of life during the Industrial Age has shaped the structures of modern life: the houses we live in, the offices, factories and shops we work in, and the transport networks that shuffle us from one location to another for different activities. It has also shaped the planning system, the institutional and financial structures of how places are designed and built, and perhaps most of all the mindsets of just about everyone involved in creating places to work and live. 
Businesses are managing a new work dynamic that’s made up of three parts, or three ‘types’ of employee. Some are keen to go back to the office, some want to stay working from home, and some want an entirely flexible arrangement so they can fit work around important personal commitments. 
Every week a new survey is published or a statement from a CEO hits the press related to corporate occupier’s desire to adopt a form of hybrid working for the long-term post Covid 19. And as a result, the desire to occupy less space in their central office hub. Landlords are asking- What do we do now to attract and keep great occupiers, and fill our buildings? I have an idea that is of its time. A time when the world has started to cooperate, collaborate, and work towards a common purpose. When work, life, values, and priorities are shifting. Employers are seeking to look after their people in a holistic way in and out of the office. 


“Hi Dougie – how’s the new hybrid workplace going?”
Earlier this month the 
Hybrid working runs the risk of becoming a blanket term, interpreted on a very surface level, when it has the potential to offer a much greater opportunity for businesses to open up and re-examine the culture and experience of their staff, alongside where they want to take their business in the future, as well as fast-tracking mental health and wellbeing to play a central role in workplace strategy. 
No sooner had the world learned about the existence of 

May 18, 2021
New artificial intelligence regulations have important implications for the workplace
by Jose Alberto Rodriguez Ruiz • Comment, Technology, Workplace