March 29, 2021
Mental health transparency at the top is the key to workplace wellbeing
As the world emerges from the grip of the pandemic, the mental health crisis continues to worsen. One thing is for certain as we look to rebuild – the business community must put the mental health of all employees as top priority. But is there something that’s missing in the current conversation around workplace mental health and wellbeing? One thought is around leaders themselves, and that intrinsic connection to their own mental health and wellbeing. What many leaders have been carrying throughout the pandemic is exceptional, including the added weight of responsibility for the wellbeing and mental health of employees and to create mentally healthy workplaces, yet we rarely hear how leaders themselves are coping. More →
Many organisations make bold claims about their zero carbon ambitions. Even if they don’t, most have sustainability statements. Yet the environmental impact of office furniture and sophisticated approaches to sustainable office design seem to be way down the ‘pecking order’. During the last year, we have read considerable commentary about the office – starting with its death but moving onto predictions of the ‘new dawn’ with more versatile and healthier workspaces. 
You may have heard it said that any idea repeated often enough develops some form of legitimacy. We’ve had plenty of reason to reflect on whether this notion is true or nor over the past year, especially as all-encompassing pronouncements about the future of work have proliferated and intensified. The problem is exacerbated by the fact that around 80 percent of people 
If I were to suggest that organisations were designing their processes, policies and relationships with unkindness at the core, you would probably reject it as an illogical proposition, it just doesn’t make business sense. It goes against the grain and against the values that are plastered on the walls of so many organisations. But as counterintuitive as it may seem, in my opinion, many organisations have done just that, designed unkindness into the things they do, albeit inadvertently. But if they can do that, they can also design kindness in too. 
The UK COVID-19 vaccination 
We are scarcely nine months into the Covid-19 pandemic, after a long spring and harsh summer. Social distancing has led to remote working becoming widespread, leading to doubts regarding the office’s long-term relevance. However, Jones Lang LaSalle (JLL) argues in a recent 
Whether we’re always aware of it or not, body language plays a vital role in face-to-face discourse. In fact, over half of our effective communication comes via body language; that range of non-verbal cues that covers everything from facial expressions and gestures to posture and tone of voice. Meeting in person constantly draws on these signals, and we interpret them by instinct and via conscious analysis to guide the way we interact, frequently to help steer communication towards our goals. But nearly a year of lockdowns, remote working and general separation has challenged these norms, with video-based communication acting as a widespread, imperfect substitute. 
Looking back, who could possibly have predicted 2020? It’s been such a difficult pandemic year for so many individuals and companies. Yet it’s also been a transformative time, which has seen dramatic shifts in the way we work. So, with some trepidation, here’s my forecast for the near future. This year will see the office bounce back, but not as we remember it. The office of the future will have an important new role as the physical embodiment of a changing corporate culture. 
Years of pathologising offices should have prepared us for the patholigisation of virtual spaces. It seems like months since anybody has come out with that tired old rant about open plan. Certain vociferous and obsessive 
Originally published in December 2014. Homeworking seems to have become a bit of a hot topic this year, but one sentence published on the 
March 31, 2021
From the archive: A new approach to office design is redefining property 0
by Gary Chandler • Comment, Facilities management, Property, Workplace design
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