February 7, 2015

The latest Insight newsletter is now available to read online

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s issue; the UK takes a leading role in the development of the Internet of Things and the government publishes a guide to digital economy clusters; news that Europe’s commercial property market ‘sizzled’ during 2014 while a report suggests city leaders are the main obstacles to the implementation of urban infrastructure. Mark Eltringham derides more attempts to define the workplace of the future; Sara Bean warns that employers need to consider whether their workplace has an inclusive design; and as the winners of the first ever employee engagement awards are announced research reveals the cost of disengaged employees. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 4, 2015

Employers fail to design inclusive workplaces for disabled jobseekers

by Sara Bean • Facilities management, Legal news, News, Workplace, Workplace design

Organisations that claim to be equal opportunities employers need to consider whether their workplace has an inclusive design. According to research commissioned by the Recruitment Industry Disability Initiative (RIDI) there is a significant disparity between the perceptions of candidates and recruiters in terms of the provision of ‘reasonable adjustments’ to accommodate disabled job seekers – a legal requirement under the Equality Act 2010. Despite the fact that 82 percent of recruiters claim reasonable adjustments are made to cater for disabled jobseekers, 58 percent of candidates say that no such adjustments exist. The research also found that up to 37 percent of disabled candidates have been discriminated against during recruitment, while 82 percent have reported a negative experience with a recruitment consultancy, which they attribute to a lack of knowledge of disability issues.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

January 30, 2015

British workers suffer in silence in noisy office environments

by Mark Eltringham • News, Workplace design

New research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

January 29, 2015

Latest commercial buildings listings illuminate changing world of work

by Mark Eltringham • Architecture, News, Property, Workplace design

The latest fourteen buildings to be listed as part of the Post-War Commercial Buildings Project have been announced by the UK Government’s Department for Culture, Media and Sport. The project was initiated by English Heritage in 2011 as a way of recognising the significance and diversity of commercial buildings and acknowledging their unique proneness to change. According to English Heritage the latest fourteen Grade II listed entries (as well as a number of others assessed but deemed of lesser significance) also highlight how the design of commercial buildings reflected the changing world of work up to the cut off point of 1984. Although the projects are predominantly in the South East, there are listings for commercial buildings in Leeds, Newcastle-upon-Tyne and Birmingham.

January 29, 2015

New report aims to demystify successful workplace design strategies

by Mark Eltringham • Facilities management, Knowledge, News, Workplace design

Still from Jacques Tati’s Playtime

A new report aims to demystify the debate about the factors that determine an effective workplace design strategy. The Workplace Evolutionaries group in partnership with the International Facility Management Association (IFMA) Workplace and IFMA Foundation have published what they claim is the definitive workplace guide: Applying What Scientists Know about WHERE and HOW people work best. The author is Dr. Sally Augustin who argues that the study offers a comprehensive repository of research that ‘organises the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.’ The result is a study that looks to do away with black and white choices and considers workplace design and management issues with the sophistication they merit.

January 28, 2015

How well designed office hives can foster swarm intelligence

by Lee Parsons • Comment, Facilities management, Workplace design

A beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.

January 27, 2015

Adobe completes refurbishment of central London offices

by Mark Eltringham • Company news, Workplace design

Adobe has completed a refurbishment of the reception of its central London offices. The project includes new stone-clad walls and floor coverings to give the space an industrial feel by complementing the existing concrete floors and exposed internal pillars. Similarly, new carpet was specified in a ‘distressed’ finish. Bespoke elements of the design include the specially made reception desk and graphical manifestations on walls and meeting room partitions that range from the corporate to the abstract. “Adobe is the world’s biggest digital marketing company in an industry that is serious and creative, and we wanted our new reception to reflect this.” said Mike Walley, EMEA site operations manager for Adobe. The lighting in particular has transformed the space.” The project was carried out by K2 Space.

January 26, 2015

Regular exercise doesn’t reduce the risks of prolonged sedentary work

by Mark Eltringham • News, Wellbeing, Workplace design

Anybody who thinks that regular gym visits mitigate the ill effects of prolonged sitting at work is likely to be dead wrong. That is the key finding of a new study published in The Annals of Internal Medicine. The meta-analysis of 47 studies set out to explore the possible correlation between physical activity and the conditions most commonly associated with sedentary lifestyles including cardiovascular disease, diabetes, and cancer. The results of the analysis showed that the crucial factor was not the level of physical activity away from the workplace but rather the length of time spent sitting while at work. The Canadian academics behind the study are calling for more research to establish just how much sedentary work is too much as a way of reducing the risks which they identify as a 15 to 20 percent higher risk of heart disease and cancer and up to a 90 percent increased risk of developing diabetes.

January 23, 2015

The new weekly issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Flexible working, News, Newsletter, Workplace design

In this week’s issue: Colin Watson looks back on yet another year of dramatic workplace change and predicts we ain’t seen nothin’ yet; Mark Eltringham explores the complex nature of happiness and motivation; the BBC gets a shoeing from MPs for the running costs of its estate; the world’s taste for skyscrapers shows no signs of abating; bullying at work remains a blind spot for many managers; Paul Goodchild calls for more human centred design in office receptions; London’s thriving property market means available space comes at a premium and Sara Bean finds how flexible working is increasingly important for an aging workforce. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 22, 2015

How can we leave the open plan behind while desktop work endures?

by Sara Bean • Comment, Flexible working, Technology, Workplace design

With all the chatter regarding BYOD and wearable tech, you’d think that the average worker must roam free. Yet worldwide, over three quarters (79 percent) of office workers still use a desktop computer; just over a third (36 percent) have devices that allow for mobility and only 39 percent of office workers can work from alternative places at least once a week. Those were just some of the results of a global survey carried out by Steelcase into levels of satisfaction amongst office workers. And far from encouraging mobile working the survey found that well over half (57 percent) of companies do not have facilities for mobile workers and external suppliers. Such low levels of mobility had led a significant proportion (41 percent) of the 7324 participants from 10 countries, to say they were “not satisfied” with their work environment.

January 9, 2015

O2’s dogmatic approach to flexible working sends the wrong signals

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Although we would normally offer the findings of a survey without comment, preferring readers to add their own pinch of salt, it’s sometimes interesting to question the way research is presented. This week a study by O2 claimed that in the six months since nearly all full time UK workers were granted the right to request flexible working, 23 percent of staff have taken advantage of the option. While there is nothing unusual in a mobile tech firm producing a survey about flexible working, what is interesting is that they have chosen to present this as ‘only 23 percent’ and many in the press have gone along with it. Now, unless I’ve missed something, isn’t it actually remarkable that nearly a quarter of UK employees have requested flexible working in a six month period?