January 23, 2015

The new weekly issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Flexible working, News, Newsletter, Workplace design

In this week’s issue: Colin Watson looks back on yet another year of dramatic workplace change and predicts we ain’t seen nothin’ yet; Mark Eltringham explores the complex nature of happiness and motivation; the BBC gets a shoeing from MPs for the running costs of its estate; the world’s taste for skyscrapers shows no signs of abating; bullying at work remains a blind spot for many managers; Paul Goodchild calls for more human centred design in office receptions; London’s thriving property market means available space comes at a premium and Sara Bean finds how flexible working is increasingly important for an aging workforce. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 22, 2015

How can we leave the open plan behind while desktop work endures?

by Sara Bean • Comment, Flexible working, Technology, Workplace design

With all the chatter regarding BYOD and wearable tech, you’d think that the average worker must roam free. Yet worldwide, over three quarters (79 percent) of office workers still use a desktop computer; just over a third (36 percent) have devices that allow for mobility and only 39 percent of office workers can work from alternative places at least once a week. Those were just some of the results of a global survey carried out by Steelcase into levels of satisfaction amongst office workers. And far from encouraging mobile working the survey found that well over half (57 percent) of companies do not have facilities for mobile workers and external suppliers. Such low levels of mobility had led a significant proportion (41 percent) of the 7324 participants from 10 countries, to say they were “not satisfied” with their work environment.

January 9, 2015

O2’s dogmatic approach to flexible working sends the wrong signals

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Although we would normally offer the findings of a survey without comment, preferring readers to add their own pinch of salt, it’s sometimes interesting to question the way research is presented. This week a study by O2 claimed that in the six months since nearly all full time UK workers were granted the right to request flexible working, 23 percent of staff have taken advantage of the option. While there is nothing unusual in a mobile tech firm producing a survey about flexible working, what is interesting is that they have chosen to present this as ‘only 23 percent’ and many in the press have gone along with it. Now, unless I’ve missed something, isn’t it actually remarkable that nearly a quarter of UK employees have requested flexible working in a six month period?

January 8, 2015

Report outlines steps firms can take to banish the workplace blues

by Mark Eltringham • News, Wellbeing, Workplace design

The back to work blues following the festive holidays are a challenge for businesses and their employees. However, new research from office furniture maker Steelcase claims that prioritising employees’ wellbeing at work is one way to help employers and staff overcome their annual seasonal hurdle. The study of the link between workers’ wellbeing and the business’s bottom line claims that employees who are in a positive frame of mind are not only healthier, but more productive at work and better able to deal with workplace challenges. Steelcase has also produced a list of measures that the firm claims can help to create a working environment that looks after the wellbeing of employees and helps them to become more productive.

January 8, 2015

We all need to embrace the opportunities presented by BIM

by Michael Page • Architecture, Comment, Technology, Workplace design

Described as ‘key to growth in the sector’ by chief construction adviser, Peter Hansford and increasingly recognised as a much more collaborative and efficient way of working, Building Information Modelling (BIM) continues to gather supporters from across the industry, yet there is a percentage of people who are still keeping their heads down and hoping it will all just go away. Maybe it’s the required element of investment or maybe it’s the small matter of change itself – always a difficult one for the construction industry – but there is still an amount of SMEs who are shrinking away from BIM, despite the fact that it is destined to become the established way.

December 23, 2014

Latest addition to flexible working locations should be the local library

by Mark Eltringham • Flexible working, Knowledge, News, Workplace design

The latest venue to be co-opted as a potential flexible working space is the public library. According to a new report published last week by William Sieghart, based on research into over 150 locations and hundreds of written submissions, the key to saving Britain’s imperilled public libraries is for them to introduce more seating, Wi-Fi connectivity and hot drinks and food. The provision of fast and reliable Wi-Fi access was named as one of the key actions to draw more people away from coffee shops, which often prove popular venues for flexible working, and into libraries. The report, published by the Department for Culture Media and Sport found that a third of libraries currently do not offer visitors Wi-Fi, which is a “shocking” statistic, according to report author, William Sieghart. “So they’re slated for closure while everyone’s in the Costa opposite, where there’s a loo, hot drinks and internet access.”

December 22, 2014

The latest Insight newsletter is now available to view online

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Workplace, Workplace design

In the latest issue of the Insight newsletter which is available to view online; Mark Eltringham takes issue with a growing intolerance of sitting, and counsels against making wild predictions about the effect wearable tech will have on the workplace. Maciej Markowski says homeworking brings easily measurable benefits, but can also diminish creativity and Charles Marks argues that the important point of flexible working is that staff are empowered to work in ways that are best for them. Adam Burtt-Jones examines the relationship between workplace design and its culture; Andrew Brown looks at the impact of the soft landings principle and Sara Bean reveals that the quality of management in the UK has seen little improvement over the last decade. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

December 17, 2014

Flexible working is best built on the foundations of a great office

by Charles Marks • Comment, Flexible working, Workplace design

It’s getting on for two years since Yahoo’s much talked about decision in 2013 to ban its staff from homeworking but, in many ways, the fallout has continued ever since. Certainly a lot of commentary on the subject refers back to CEO Marissa Mayer’s trend bucking decision. This can only be because it was a defining event in what is an enduring debate about where we work and what that means for a range of factors including our productivity, wellbeing, sense of belonging, access to information, the way we structure our time and our ability to communicate with and develop relationships with our fellow human beings. If those things were the same regardless of how and where we worked, there would be no discussion in the first place. But they do make a difference and there is a discussion.

December 12, 2014

Can the workplace environment change an organisation’s culture?

by Adam Burtt-Jones • Comment, Workplace design

It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

December 11, 2014

Tech firms’ grip on best place to work lists may be starting to slip

by Mark Eltringham • News, Workplace, Workplace design

Technology firms now routinely dominate lists of the best place to work, but there are signs at least that their dominance may be waning slightly. According to a new survey of the best places to work in the US and UK compiled by jobs website Glassdoor, Google tops a list of the 50 best places to work in the US. The survey is restricted to firms with 1,000 or more employees who have received at least 50 reviews based on a 1 to 5 scale over the last 12 months. This methodology inevitably presents a skewed picture. Nevertheless, there may be something to conclude from Apple only making 22^nd place, Facebook’s fall from 5^th to 13^th, LinkedIn’s slip from 3^rd to 23^rd and Twitter’s fall from 2^nd to nowhere. Meanwhile in the UK, John Lewis’s longstanding focus on employees saw it grab one of the top five spots alongside the likes of Microsoft and Google.

December 10, 2014

Barclays converts underutilised offices into free co-working spaces

by Mark Eltringham • News, Property, Workplace design

Social enterprises, business start-ups and community groups will be offered free co-working space by Barclays as part of an initiative called Hatch, developed in partnership with charity 3Space. The programme aims to transform underutilised Barclays’ properties into office space for social entrepreneurs, early stage local businesses and community groups, charities and other qualifying organisations. The first Hatch project has opened its doors in Oxford (above), with a further three set to open in 2015. 3Space claim that Hatch will provide for a unique combination of creative, social and community needs, helping more people get their business ideas off the ground, experiment and share ideas as well as access advice on business and technology. The spaces should also provide a central hub for communities, hosting local events and meetings.

December 5, 2014

Office workers have five key ways to get some peace and quiet at work

by Mark Eltringham • Furniture, News, Workplace design

According to a new study carried out by market researchers IPSOS and the Workspace Futures Team of office furniture maker Steelcase, office workers are desperately seeking privacy within open plan settings, where they can function effectively and complete work without being driven to distraction. As a result people are increasingly in need of more choice and control over how they work and are using a number of ways to seize it. Less than half of those surveyed (41 percent) claim they have the opportunity to undertake important work privately. The report claims that this does not mean that workers are looking to turn back the clock to the days of cellular offices because they ‘enjoy the buzz of the open plan office’ but are seeking peaceful retreats within them, depending on their own definition of what privacy means.