September 18, 2017

The mega trends that continue to reshape the workplace around the world

by Neil Franklin • Events, Features, Property, Technology, Workplace design

Last week, over 600 workplace and property experts met in London at the CoreNet Global Summit 2017 to discuss some of the most important trends affecting the sector. The debates underlined one important fact about property and workplaces, which is how they are shaped by major, globalised events as much as they are local needs and the objectives of specific organisations. This quickly became evident on day one, which demonstrated how dramatic shifts in the geopolitical landscape, all of which are impacting corporate real estate – from America First to Brexit – remain key talking points for the industry. Opening speaker Linda Yueh (University of Oxford and London Business School) explored several possible scenarios, including how the focus of ‘Trumpism’ would have a significant effect on the U.S. role on the world stage, with the priority on the domestic economy leaving little scope for global trade. She also predicted that a ‘hard Brexit’, with no new trade deal with the EU, will be the most likely outcome for the UK’s withdrawal process; and that businesses will need to focus on alternative WTO rules as an urgent priority. Other impacting factors covered by Yueh included the rise of a dominant global middle class, and China’s need to rebalance its economic growth drivers.
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September 7, 2017

Report sets out building blocks of a successful digital workplace strategy

by Neil Franklin • News, Technology, Workplace design

Digital workplace developments often lose their way, or fail, due to a fragmented approach that prioritises a few technology ‘fixes’ over business strategy, according to analysts at Gartner. To combat this, ‘digital workplace leaders’ in public sector organisations need to employ a framework to ensure their digital workplace initiatives address eight critical components required for a successful implementation, according to Gartner. The report (paywall) sets out what it claims are the eight critical components — “building blocks” — that application leaders need when planning, directing and evolving digital workplace programs:

September 5, 2017

The United Workplace launches to support business workplace strategy on a global scale

by Neil Franklin • Company news, Workplace design

A global collaboration of workplace experts has been formed to assist companies in the development of their workplaces. Workplace specialists Fourfront Group and Amicus are the founding partners of The United Workplace (TUW), an organisation set up to share expertise and knowledge and deliver workplace design, fit-outs and commercial furniture consultancy and installation worldwide. The network comprises of Fourfront Group in the UK, Amicus which delivers workplace design and fit-out projects in Australia, Ware Malcomb an architectural practice in the US, and Summertown Interiors, a United Arab Emirates fit-out contractor.

August 30, 2017

Bisley expands its reach its in the North American market

by Neil Franklin • Company news, Insight promotion, Workplace design

Bisley, the British storage firm is expanding its reach in the North American Market, with a new 6,000 square foot showroom space, located in the Flatiron district of Manhattan, New York. Bisley already works with a number of clients in the North American market, including Time Inc., Unilever, L’Oreal, Verizon and Uber, and is currently working on projects in New York City, Boston, Toronto, Montreal, Miami, DC, LA, San Francisco and Seattle. In addition to the new showroom, Bisley has announced an agreement with Connection to become its exclusive distributor in the Americas. Bisley is officially launching the showroom on 4 and 5 October 2017.

August 29, 2017

Standing at work may be linked to significantly increased risk of heart disease

by Mark Eltringham • News, Wellbeing, Workplace design

The simplistic idea that ‘sitting is the new smoking’ has taken a new hit with research published in the American Journal of Epidemiology. According to the study of 7,300 Canadian workers over a 12 year period, those who were primarily engaged in standing at work were twice as likely as those who primarily sit to suffer from heart disease during a 12-year period. The usual caveats apply with the study, but even after taking into account a wide range of personal, health and work factors, the study concludes that people who primarily stand for work are over twice as likely as people who primarily sit on the job to have a heart attack or congestive heart failure.

August 21, 2017

American workers having to put up with difficult and hostile working environment, claims report

by Mark Eltringham • News, Wellbeing, Workplace design

The American workplace is physically and emotionally demanding, with workers frequently facing unstable work schedules, unpleasant and potentially hazardous working conditions, and an often hostile working environment, according to a new study. The findings come from research conducted by investigators at the RAND Corporation, Harvard Medical School and UCLA, and are from the American Working Conditions Survey, which claims to be one of the most in-depth surveys ever done to examine conditions in the American workplace. More than one-in-four American workers say they have too little time to do their job, with the complaint being most common among white-collar workers. In addition, workers say the intensity of work frequently spills over into their personal lives, with about one-half of people reporting that they perform some work in their free time in order to meet workplace demands.

August 18, 2017

Board buy-in is key to closing employment gap for disabled people in workplace

by Sara Bean • Facilities management, Flexible working, News, Wellbeing, Workplace, Workplace design

There continues to be a significant gap between the employment rate of disabled people and the rest of the population; according to the Office for National Statistics, just 49 percent of disabled people of working age are in employment. This is why getting genuine buy-in from the top is key to improving levels of disability disclosure and helping to facilitate requests for workplace adjustments. That was the conclusion of a recent round table hosted by the Recruitment Industry Disability Initiative (RIDI) which also found that while some HR and diversity specialists are sceptical about the level of support available from senior leadership teams, once the topic is brought to the attention of the board, the response is often overwhelmingly positive. Practical ways in which leaders can bolster disability initiatives shared at the event include; identifying disability champions within the business who can communicate their own stories, implementing unconscious bias training, instigating & reverse-mentoring initiatives where senior managers are partnered with disabled colleagues and leading by example by being open about their own disabilities.

August 17, 2017

How workplace design shapes and reflects organisational hierarchies

by Angela Love • Comment, Facilities management, Workplace design

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

August 2, 2017

Whatever you might be told, this is not the Office of the Future

by Mark Eltringham • Comment, Facilities management, Technology, Workplace design

It seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

July 31, 2017

Government framework win for BW includes HMRC contract

by Neil Franklin • Company news, Workplace design

Fit out and refurbishment firm BW has been awarded a position on the government framework agreement for the Southern lot of the UK Government Hubs Fit-Out Framework. One government department to use the framework will be HMRC; their current estate of 140 offices will be re-orientated into 13 modern regional centres. This is a 4-year framework that covers the South of the UK (South of Peterborough and Birmingham inclusive) for projects with a construction value of under £25m. Anthony Brown, Sales and Marketing Director at BW, says: “Alongside the City University framework, this appointment further underpins our determination to secure several significant formal frameworks, taking the BW business to the next level.”

July 27, 2017

British businesses at risk of creativity crisis, according to new Microsoft research

by Neil Franklin • News, Technology, Workplace design

British businesses are at risk of a creativity crisis due to workplace cultures that stifle innovation, according to new research launched by Microsoft Surface. Uninspiring workplaces (41 per cent), a stressful atmosphere (34 per cent) and a lack of appropriate spaces to focus and think alone (28 per cent) were all identified as major inhibitors to creativity. Two in five workers surveyed (40 per cent) say that creativity and innovation are neither encouraged nor rewarded within their workplace – despite creativity being one of the top three skills workers will need to thrive by 2020, according to the World Economic Forum. The research, based on the views of more than 1,100 workers, found that whilst almost three quarters of respondents (73 per cent) consider themselves to be creative, demands of the modern workplace need rethinking, with symptoms such as overworking and stress stifling our ability to tackle problems and produce good ideas. Half of workers (50 per cent) feel least creative when tired, 45 per cent when stressed, while existing workloads (39 per cent) and organisational processes (32 per cent) were also cited as barriers to employees being more creative.

July 26, 2017

Putting people at the centre of building design could provide large boost to the economy

by Neil Franklin • News, Workplace design

More thoughtfully designed workplaces, centred around people’s needs, could improve performance and help tackle the UK’s productivity gap, according to a new report. Applying design thinking to boost workplace productivity by 5-8 per cent could contribute up to £20 billion to GDP. The potential gain in productivity, equivalent to twice the annual contribution to UK GDP made by the aerospace industry, is revealed in research conducted by researchers from Imperial College London in partnership with Atkins. Atkins commissioned the research to better understand and quantify the economic benefit from human centred design. The research claims to examine the ripple down effect on productivity brought about by an human centred focus on health and wellbeing. This in turn has a benefit for future business growth and can enhance the position of the national economy, according to the report. The research claims to support the importance of employees’ experience of the building in which they work and confirms that steps to create the right working environment can have a material impact on staff productivity and wellbeing.