November 13, 2019

Drawing back the curtain on the new workplace

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

It’s a shame that Rhymer Rigby’s piece in The Times on creativity at work is behind a paywall because it says something perfectly obvious and demonstrable about workplace creativity that more people should read. The gist is that a cult has grown up around creativity that should be subject to more scrutiny and we should stop thinking about all work as the potential outlet for the creative instincts of people who may not have any, may not work in a job that involves them or who may not want to express them during their shifts in the Amazon warehouse. More →

November 5, 2019

The best smart cities focus on people rather than technology

by Arturo Bris • Cities, Features, Technology, Wellbeing

Cities are fast becoming “smart”, and the impact on people’s lives can be immense. Singapore’s smart traffic cameras restrict traffic depending on volume, and ease the commute of thousands of passengers every day. In Kaunas, Lithuania, the cost of parking is automatically deducted from the bank accounts of drivers when they park their cars. In many cities, the timing of public buses is announced at each stop with almost perfect accuracy. And free WiFi is now accessible across entire cities, including Buenos Aires, Argentina (pictured) and Ramallah, Palestine. More →

October 23, 2019

Why some people are more creative than others

by Roger Beaty • Features, Workplace

Creativity is often defined as the ability to come up with new and useful ideas. Like intelligence, it can be considered a trait that everyone – not just creative “geniuses” like Picasso and Steve Jobs – possesses in some capacity. It’s not just your ability to draw a picture or design a product. We all need to think creatively in our daily lives, whether it’s figuring out how to make dinner using leftovers or fashioning a Halloween costume out of clothes in your closet. More →

October 18, 2019

Making flippy floppy with the meaning of work

by Mark Eltringham • Features, Wellbeing, Workplace design

Great news! No, not the Brexit deal but the reports that the US has replaced the floppy disks it uses to store the information about its nuclear arsenal with something a bit less Nineties. If nothing else, a useful reminder that even the people responsible for a potential Armageddon might not be quite on board for the Fourth Industrial Revolution just yet, and are still coming to terms with the Third. More →

October 8, 2019

WeWork, false narratives and the superstate of office design

by Mark Eltringham • Features

So, WeWork then. As the dust settles on whatever has happened, some lessons may be emerging. Many of them are presented in this comment in The Economist and this piece in The Intelligencer in which Scott Galloway of NYU Business School claims that the problems have been evident for a long time. He doesn’t hold back. More →

October 7, 2019

Workplace interruptions are not all bad

by Elana Feldman • Features, Workplace design

An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by workplace interruptions through email, messaging apps, social media and in-person encounters. More →

September 30, 2019

The role of AI in creating a more human workplace

by Josh Squires • Automation, Facilities management, Features, Technology

As artificial intelligence (AI) continues to infiltrate modern society, the benefits and pitfalls the technology receive almost peerless attention. The emergence of AI is of particular importance to how organisations might recruit, with clear signs that they are becoming more interested in the benefits it brings to their businesses.

September 17, 2019

The four day week problem, WeWork delays IPO, harbingers of doom and some other stuff

by Mark Eltringham • Features, Flexible working, Property, Technology, Workplace design

It’s interesting to watch what happens when politicians – even more so than normal people – are faced with evidence they don’t like. And it’s especially interesting when they asked for the evidence in the first place. You can pick your own examples but it was interesting to note Shadow Chancellor John McDonnell’s immediate and decidedly lukewarm response to his own report into the wisdom of introducing a 4 day week, which concluded that the idea is ‘not realistic or even desirable’. More →

September 13, 2019

Life on the edge – a conversation with Sandra Gritti

by Mark Eltringham • Features, Podcasts

Back in 2015 it was common to see one particular building described as the smartest, greenest and most intelligent in the world. This was the Edge in Amsterdam. There were some very good reasons why it was so well received. It achieved the highest BREEAM environmental rating ever recorded and generated all of its own energy. More →

September 9, 2019

Aping our robot overlords, Instagrammable buildings and some other stuff

by Mark Eltringham • Architecture, Features, Technology, Wellbeing, Workplace design

What happens to people when their skills become obsolete? If you’re not asking yourself this question already, you probably should. A new study from researchers at MIT and Wharton is the basis for this piece in Quartz at Work which considers the implications for what looks like a small technological change and its consequences for a large number of people who had to reset what they offered employers. More →

September 5, 2019

The role of gamification in workplace creativity

by Agnessa Spanellis • Features, Working culture

Coming up with a good creative idea is hard. We do not fully understand how this process works, but there are certain techniques that have proved successful in fostering creativity, such as mind-mapping, brainstorming or creating conditions for free experimentation. Many big companies (such as design agencies) embrace these practices in the way they work. More →

August 30, 2019

Back to workplace basics, the joy and pain of work, squeezing people in and some other stuff

by Mark Eltringham • Features, Wellbeing, Workplace design

Let’s get the inevitable WeWork story out of the way first. A supposed news item in Crain’s New York Business has claimed that WeWork is ‘squeezing’ people into half the space recommended in the BCO’s Specification Guide; “roughly the size of two standard doors laying side by side”. You can see the editorial cogs at work here, combining a story about WeWork with one about how people are crammed into the workplace like cattle these days.