Employers that fail to act on engagement findings ‘demotivate staff’

by • Knowledge, News, Workplace

Employers that fail to act on engagement findings may demotivate staffWhen carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. More →

The latest issue of Insight is now available to view online

by • Architecture, Facilities management, Newsletter, Technology, Workplace, Workplace design

firstclassIn the latest Insight newsletter, available to view online; read (and watch) a list of some of the greatest songs to deal with the arcane subject of office furniture and discover the six dimensions of wellbeing that can be impacted by the design of the physical environment. Details of the first free and publicly available resource for building professionals to access detailed comparative data on carbon in buildings; and research that shows moderate stress levels can actually help a manager’s performance.  Mark Eltringham suggests the real reasons why so many employers champion the open plan office layout and argues the design of trains [pictured] is almost as great an indicator of workplace thinking as the office itself. Finally, our regular contributor Simon Heath defends the much maligned HR function.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

UK unemployment down & wages up, but regional differences widen

by • News, Workplace

Mind the gapUnemployment dropped below 7 per cent for the first time since the recession, according to figures published yesterday by the Office for National Statistics (ONS). Jobless figures fell by 77,000 to 2.24 million in the three months to February 2014, taking the unemployment rate to 6.9 per cent for the first time since 2009. The figures also show a small growth in regular weekly pay, which, excluding bonuses was up by 1.4 per cent on the year. However, the recovery appears to remain regionally unbalanced, with London and the Greater South East powering ahead of the rest of the country. Said Ian Brinkley, chief economist at The Work Foundation: “Employment levels in the North East are lower today than they were at the end of the recession, measured by the workforce jobs indicator. Gaps in regional employment performance are also widening rather than narrowing.” More →

Moderate stress levels can enhance performance, claims new research

by • Knowledge, News, Workplace

StressA new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

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The Wall Street Journal (and others) are wrong about human resources

by • Comment, Workplace

original_dustpan-and-brushEverybody ready? Great. Then it’s time for another round of HR bashing and a tipping point for more existential navel-gazing for everyone’s favourite corporate pantomime villain – the human resources department. Or is it? You can choose your own particular moment at which the crowd boos and hisses at the bad guys in HR, but hot on the heels of the Lucy Adams debacle at the Beeb and a report that finds human resources to be the profession with the most “can’t do” attitude comes an article from, of all places, the Wall Street Journal that looks at what it means to do away with your HR function altogether. The restrictions of the word count being what they are, coupled with the way sweeping generalisations provide the quickest way to guarantee a bump in readership, the WSJ takes the broadest of brushes to add another coat to the painting of HR as an ancillary function that, far from oiling the wheels of commerce, is often a distraction at best and, at worst, an active obstruction.

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WorldBlu announces latest additions to its list of democratic workplaces

by • Events, Workplace

HandsUpWorldBlu, a US based business that promotes democratic workplace design has announced that it has added  41 organisations around the world to its certified list of Most Democratic Workplaces. According to WorldBlu, the organisations range in size from five to 65,000 employees and represent over $13 billion in combined annual revenue and come from the US, Canada, Mexico, UK, Netherlands, Denmark, Malaysia, Haiti, New Zealand, Belgium and Romania from a range of sectors including  technology, manufacturing, healthcare, retail, agriculture and services. Organisations become eligible after employees complete the proprietary WorldBlu Design Assessment, a survey evaluating their practice according to the firm’s own ten ‘Principles of Organizational Democracy’, with an overall combined score of 3.5/5 or higher. The awards were announced yesterday, Democracy in the Workplace Day (who knew?).

Remove flexible working stigma to improve women’s career chances says report

by • Comment, Flexible working, News, Workplace

UK leads Western Europe in offering flexible working and checking it's safeEmployers need to stop viewing female progression as a diversity issue and see the promotion of women in the workplace as a core business priority. This is according to a major new report by charity Opportunity Now, which surveyed 23,000 women between the ages of 28 and 40 as well as 2,000 men, to try and determine why women tend to be less successful than men at work after the age of 28, The report found a gap between organisational policies and the actual experiences of women at work, particularly women aged 28-40, including real challenges around bullying and harassment. And in a challenge to proposals for female-only programmes, the research found that women actually want better line management and initiatives such as flexible working – without the stigma it can cause which can often be an obstacle to progression.

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Average office temperatures set too high say environmental experts

by • Environment, Facilities management, News, Workplace

office temperatures set too high

The publication this week of the report Climate Change 2014: Impacts, Adaptation, and Vulnerability by the UN’s science panel that argues that the world is “ill-prepared” for risks from a changing climate, but that opportunities to respond to such risks still exist, proves more than ever that the built environment can play a vital role in helping to curb global warming. The most obvious place to start is by turning down the temperature of the office, which according to researchers from Lancaster University’s DEMAND Research Centre, has become warmer in recent years. As reported by Clickgreen, the researchers from Lancaster University say the average office temperature of 22 degrees C is way too high, and by simply turning down the thermostat and asking occupants to don another layer could do much to address global warming. More →

HR has the most ‘can’t do’ attitude in the workplace finds poll

by • News, Workplace

HR least helpfulHuman resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. More →

UK workers are amongst least engaged in the world, claims new report

by • News, Workplace

demotivatedThe latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

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Robotic managers likely to lack empathy and forget ethics, claims CMI report

by • Workplace

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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Employers welcome an age-diverse workforce, but need to be prepared

by • Flexible working, News, Workplace

Age diversityA recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. More →

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