January 11, 2019
Good managers shown to play a crucial role in enhancing worker performance
Employers make extensive investments in their employees; investing in hiring and retaining workers that match the firm’s needs. Now new research summarized by Kathryn Shaw, Stanford University, USA suggests that the hiring and training of good bosses may carry even more weight when it comes to workers’ performance. The study in the new IZA World of Labor Report shows a good boss can enhance the performance of their employees and can lower the quit rate. Good bosses have some universal traits: they coach and teach and offer insight into the strategy of the firm. According to Shaw economists are increasingly finding better data to measure the effects of bosses on workers’ performance, as well as the sources of these effects. A recent study of workers in a large firm that performs technology-based service (TBS) jobs found that the move from an average quality boss to one in the 90th percentile raised worker productivity by six units per hour, on a mean productivity of ten units per hour. Thus, when workers move from an average boss to a high-quality boss, productivity could rise by 50 percent. The study also showed that workers were more likely to quit when faced with bad bosses.
January 14, 2019
Tackling mental ill health in the workplace requires changes at the top
by Patrick Watt • Comment, Wellbeing, Workplace
The collective effort to improve mental health awareness has gained real momentum in recent years and in the workplace there’s growing recognition that mental wellbeing among employees is good for business. But the way we’re working – the ‘always on’ culture, innovation moving at breakneck speed, and a global workforce operating 24/7 – is creating a mental burden among employees that is generating more mental health challenges. According to the City Mental Health Alliance, 44 percent of employers are seeing an increase in reported mental health concerns. Our own research of international business leaders has also shown that two thirds of them have suffered from mental health conditions. This is not only worrying for the individuals but problematic for the wider business, as culture is driven from the top.
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