July 6, 2017

Happiest workers more likely to be based in start-ups and to stay long term ⁰

by Sara Bean • Flexible working, News, Workplace

Employees in companies with nine members of staff or less are most likely to ‘love’ their jobs and are more likely to take personal pride from the companies’ achievements, and to stay there long term a new report suggests. Almost 1 in 3 (31 percent) of workers in businesses containing a maximum of nine members of staff said they “love” their jobs – according to a new survey of 1,220 workers, commissioned by the One4all Spotlight Awards, a free to enter awards scheme that rewards exceptional staff in the UK workforce. By comparision, those in companies with the largest workforces – more than 500 members of staff – were the least likely to love their jobs, with just 15 percent claiming this is the case. Workers in microbusinesses – those with 9 or fewer employees – were also the most likely to say they plan to stay with their current employer for the rest of their working lives, with 18 percent saying they feel this way. They were also the most likely to take a sense of personal pride in their company’s achievements (23 percent).

July 4, 2017

Skills gap costs British employers over £2 billion a year ⁰

by Neil Franklin • News, Workplace

A shortage of people with the right skills has cost companies more than £2 billion over the past year, despite employment being at a record high, according to the latest findings of The Open University Business Barometer. The study of hundreds of employers found that the majority of businesses have had to pay as much as £527 million above the market rate to recruit skilled workers. At small and medium-sized companies, the average salary increase amounted to £4,150 per recruit. At larger groups, it stood at £5,575. Companies said that they also had faced increased recruitment costs, including paying temporary staff to fill the gap while suitable candidates were found. Nine out of ten said that they had struggled to recruit people with the right skills.

July 4, 2017

UK workers are wasting their allocated holiday allowance ⁰

by Sara Bean • Flexible working, News, Workplace

A new survey claims that UK workers waste on average five days of annual leave each year with one in six having more than a full working week of holiday leftover in 2016. The new study, commissioned by Airtours, has found that 40 percent of workers did not use up their full holiday allowances, and those who did spent less than half of their time off relaxing. Of the reasons given for not taking their allocated leave, 25 percent of people asked said they didn’t need to take it or even want to, 36 percent had too much on at work to take time off, and 26 percent weren’t allowed to take holiday as it meant being off at the same time as colleagues. When people did take a break last year, the research suggests that most of the time people weren’t using their holiday how they should have been by recharging their batteries. On average people spent seven holiday days at home and 56 percent admitted to doing boring chores instead of getting out and enjoying themselves. A further 32 percent used their holiday to go to medical appointments and 17 percent used it to deal with those unexpected family emergencies, like illness or injury or taking the dog to the vet. More →

July 4, 2017

Over half of employers believe strong workplace friendships increase productivity ⁰

by Sara Bean • News, Wellbeing, Workplace

Nearly three quarters (70 percent) of employers say it’s healthy for employees to have someone to confide in at work, according to new research, but it claims, 1 in 4 employees would consider leaving the company if their friend left. The totaljobs research which featured responses from over 4,000 employees and 103 employers on the latest trends in workplace relationships and office politics found that two thirds (65 percent) of UK workers are finding ‘work spouses’ in the office – that one person who they are very close. Although over half of employers (56 percent) say strong work friendships increase productivity and 60 percent of work spouses say their relationship means ‘they look forward to going into work’, which can help improve staff retention, 1 in 4 (23 percent) say if their friend left, they would consider leaving themselves. Nearly one in 10 (7 percent) go as far as to say that their work spouse leaving the company would be ‘like a bereavement’.

It is perhaps no surprise that work socials are encouraged by employers. Three-quarters of employers organise social events, with the most common including the Christmas party (92 percent); meals out (56 percent); celebrating company milestones (contract wins, hitting targets – 53 percent); and drinks (47 percent). A massive 89 percent of employers provide coffee and tea facilities, while 67 percent provide a kitchen with a sitting area and 47 percent provide breakout areas to encourage more conversation.

A significant 60 percent of employers encourage employees to socialise out of work, while in most social events are regularly organised by teams independently – 42 percent monthly and 40 percent quarterly.

A line was drawn in terms of seniority however, with only 24 percent of employers believing it is appropriate for management to be friends with people more junior than them.

John Salt, Director at totaljobs, said: “It is certainly revealing that so many employees relate to having a ‘work spouse’ and someone they feel they can confide in above others. Our research shows employers recognise the value of strong work relationships, with many already offering social events. The key is to accept work spouse relationships and encourage broader team cohesion. The two do not need to be mutually exclusive: get the balance right, and employers will reap the benefits of a happier, more productive, team.”

The research also showed that work relationships are often formed out of facing adversity in the workplace. Half of those (50 percent) with a work spouse admit to being frustrated in their job, compared to only a third (33 percent) who say they are satisfied, suggesting a spouse may be viewed as some with whom frustrations can be shared.

Social Media Etiquette

Social media has led to a blurring of the lines in terms of people’s personal and professional lives. 42 percent admitted they communicate with their work spouse via social media outside the office. Facebook is by far the leading social network, with 83 percent saying they add colleagues who are at their level on Facebook, compared to 32 percent who would add them on LinkedIn, 24 percent who would follow them on Instagram, and 19 percent who would message their work spouse out of office hours.

Workplace communication expert Judi James has worked with totaljobs to identify the different types of workplace friendships. She comments, “The notion of having a ‘work spouse’ in the office is clearly a growing phenomenon. British people are notoriously hard workers, often working long hours in stressful environments so it is no surprise to see that they find a colleague with whom they can share their frustrations and celebrate their successes.

“Whilst this is perfectly healthy, it can be helpful for workers to understand how these relationships can come to be viewed and how to prepare for the inevitability of their work marriage being broken up when one party heads for pastures new. That’s why I have worked with totaljobs to create this guide to enable people to understand what type of relationship they have.”

July 3, 2017

One in five employees are too scared to ask for flexible working rights ⁰

by Neil Franklin • Flexible working, News, Workplace

Over one in five (21 percent) UK private sector employees – equivalent to 5.5m nationally – are too afraid to discuss flexible working with their boss because they think they will say no, Aviva’s Working Lives report claims. The findings come despite employees having the legal right to make a ‘statutory application’ to their employer to change their working pattern . Those aged 35-49 are the most likely to refrain from exercising this right despite the challenge some in this age group may face with juggling work and family life: nearly one in four (24 percent) shy away from starting a conversation for fear of rejection.

July 2, 2017

Insight weekly: Putting the brakes on the robots + The problem with recycling + The workplace in art ⁰

by Mark Eltringham • Facilities management, News, Newsletter, Technology, Workplace, Workplace design

In this week’s Newsletter; eminent scientists from the Royal Society and British Academy call for a new approach to deal with the challenges of automation; Michael Tyerman on why it’s no longer enough to use recycled materials; Mark Eltringham considers how artists have depicted the workplace over the centuries; Neil Usher describes the thinking behind the groundbreaking new offices for Sky; Ian Ellison in conversation with Ben Waber in the Workplace Matters podcast; the stellar growth of telecommuting in the US; how smartphones distract us even when they’re not even on; and much more. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 30, 2017

Stress levels at work have grown, while productivity fell, but there is some good news ⁰

by Sara Bean • News, Wellbeing, Workplace

Stress and anxiety treatments have doubled over a decade, while 44 percent of workers say the world around them has become more stressful and complex. In the ten years since Bupa launched its first Wellbeing Report; people are working an extra 15.4 million hours every week, but productivity remaining low. However, on a more positive note, more employees than ever are prepared to talk about mental health issues with their employer. The research, which coincides with the launch of the Bupa Wellbeing Edit – a report into the key themes in workplace wellbeing, which includes insights from business and wellbeing experts, shows the number of people receiving mental health treatments has increased by 53 per cent in the last decade. Treatment for stress and anxiety have more than doubled over the last 10 years, which now stand at just under 70,000. However, although working longer hours has contributed to higher stress levels, the analysis based on businesses of all sizes, suggests that employers’ openness towards mental health is also increasing levels of self-reporting.

June 29, 2017

Majority of new managers are unprepared and unable to manage their teams ⁰

by Sara Bean • News, Workplace

Businesses across the UK could be experiencing significant losses in productivity because managers are unprepared and unable to manage their teams new research suggests. The research which was carried out by chartered fellow of the CIPD Susan Binnersley MD of development consultancy H2H, found that a majority (77.42 percent) of managers didn’t feel prepared to take on their first management role. Only 21.5 percent of people felt they had the full support of their manager when taking over a team and 69 percent admit they spent the majority of their time not managing their team in their first management role. This gets worse over time with 74 percent saying they now spend majority of their time not managing their team today; 81 percent say this is because they spend a large part of their time doing tasks their team should be responsible for. The majority (72 percent) claim this is because they want to lead by example but more than half (51 percent) admit they feel the task if done quicker if they do it. Managers also admit struggling with delegation, with 35 percent saying the struggled to let go of control, 35 percent saying they didn’t feel they had the resources and 29 percent saying it didn’t feel fair to ask someone to do the task.

June 29, 2017

Major global study identifies the priorities of students and their most favoured potential employers ⁰

by Neil Franklin • News, Workplace

A new study of 290,000 students worldwide claims that the majority studying business, engineering and IT would prefer to work for medium sized businesses and that they have a very clear idea about the sort of employer they would like to work for. The World’s Most Attractive Employers (WMAE) study from employer branding consultancy Universum Global is now in its 9th year and draws on data from the world’s 12 largest economies to rank the companies students find most desirable for employment. Overall, the majority of students (74 percent) reported that they would prefer to work for a company with fewer than one thousand employees. A larger proportion of talent from Germany, France, and Brazil would prefer to work for larger employers, but overall talent in these markets also said they would prefer to work for smaller firms. For business and engineering / IT students in all countries excluding Russia, India and Germany, work/life balance remains the overall top career goal. Results reveal Russian students in both fields of study still prefer job security, while Indian students in both fields of study are far more interested in having an international career than they are in other career goals.

June 29, 2017

Employees unaware extent of digital monitoring their employers are legally allowed ⁰

by Sara Bean • Facilities management, Legal news, News, Technology, Workplace

Most employees incorrectly believe the monitoring by their bosses of their personal social media and work email is illegal, but they’d be wrong, new data from Broadband Genie has revealed. The research found public ignorance over monitoring in the workplace, with the majority (79 percent) believing that workplaces weren’t legally allowed to monitor personal social media accounts. Similarly, the opening of work mail or email (58 percent), recording of work phone calls (53 percent) and checking logs of websites (36 percent) were all believed to be illegal. However, sources such as Citizens Advice explain workplaces in the UK can monitor employees use of phone, internet and email if, “it relates to business, the equipment being monitored is provided partly or wholly for work, [and] the employer has made all reasonable efforts to inform the employee that communications will be monitored”.

June 28, 2017

UK lags behind in employee satisfaction and happiness levels ⁰

by Sara Bean • News, Wellbeing, Workplace

The UK has one of the lowest levels of staff satisfaction, being ranked sixth in an international study of employee happiness. This is according to research by Robert Half; It’s Time We All Work Happy: The Secrets of the Happiest Companies and Employees. For the study, Robert Half worked with leading happiness and well-being expert Nic Marks of Happiness Works, whose team evaluated the levels of employee happiness among more than 23,000 working professionals across Europe, North America and Australia. The report shows the United States, Germany and the Netherlands have the happiest employees among the countries included in the research, ranking 71.8, 71.2 and 69.9, respectively, on a scale of 0-100, with 100 being the happiest. The countries studied with the lowest levels of employee happiness are France (63.8), Belgium (65.2) and the United Kingdom (67.2). The research also shows that the top drivers of employee happiness vary by country. In the United States, UK and Canada, the highest-ranking factors are having pride in one’s organisation, feeling appreciated and being treated with fairness and respect. In France, Belgium, Germany and Australia, being treated with fairness and respect is the top happiness factor. In the Netherlands, a sense of accomplishment is the most important driver of happiness.

June 26, 2017

Study suggests ways staff could work fewer hours while raising productivity ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Employers can implement simple changes to reduce fatigue while raising worker productivity, a new academic study suggests. Research published by Manel Baucells from the University of Virginia Darden School of Business offers some useful insights for today’s workforce in overcoming fatigue while at the same time raising productivity. The paper “It is time to get some rest”, co-authored with Lin Zhao of the Chinese Academy of Sciences in Beijing, looks at how workers’ efforts can be best distributed throughout the day. The study’s implications affect not only our health and quality of life, but business and the economy too. “The bottom line is, when it comes to rest and managing fatigue, the incentives of companies and workers are perfectly aligned: Reducing fatigue increases productivity, lowers the cost of providing effort, increasing work satisfaction, lowering turnover and absenteeism, and ultimately increasing profits,” said Baucell. “Google seems to have learned this lesson and makes the work environment pleasant, promoting fun distractions, while at the same time encouraging long work hours.”