March 25, 2015

HSBC to relocate its UK headquarters building to Birmingham

by Mark Eltringham • Cities, News, Property

Banking giant HSBC has announced the relocation of its core banking business for personal and business customers to the Arena Central development in Birmingham. The move will see the bank take a long term lease on a 210,000 sq. ft. office and relocate around a thousand employees to the new headquarters building from London over the next four years. The choice of location follows a review into the bank’s operations and its ability to service the needs of some 16 million customers in the UK. The West Midlands is the UK’s second largest financial centre after London, with some 220,000 employees across the region. Two years ago, Deutsche Bank completed a deal for 200,000 sq. ft. of new space at Brindleyplace and earlier this year, the local council announced plans for the Snow Hill area in an attempt to create an alternative to London’s Docklands.

March 25, 2015

Workplace services provider to pay all staff the living wage

by Sara Bean • Company news, Facilities management, News, Public Sector, Workplace

Services and facilities management group Sodexo has announced it is to join the Living Wage’s Service Provider Scheme and in future will report on and address the gender pay gap. It is part of its Public Service Pledge, an ethical manifesto for its contracts and conduct that includes a set of commitments aimed at ‘achieving a fairer and better society’. The Pledge also details ways in which it will step up reporting on its public sector contracts to increase transparency and accountability. Chief among these are pledges to publish the savings produced for Central Government through its contracts, and to publish annually how it has contributed towards Government clients’ stated target outcomes. Sodexo employs 34,000 employees in the UK and Ireland, with over half of those working on Government contracts, in justice, defence, healthcare and education.

March 24, 2015

Government publishes its State of the Estate Report for 2014

by Mark Eltringham • Facilities management, News, Property, Public Sector

Yesterday, the Government published its State of the Estate report for 2014 detailing the size and cost, efficiency of use and sustainability of central government buildings. The report covers all central government property with the exception of the military estate, prisons, NHS, Defra rural estate, Foreign & Commonwealth Office and Home Office and overseas estate. The current Government has laid great store on its ability to rationalise and improve the estate and the report focuses on its achievements in this regard. The report claims that since 2010, the changes have resulted in the estate divesting some 2,000 properties (28 percent of the total), reduced the footprint of the estate by 2 million sq. m. (a 20 percent reduction). It claims that this has been achieved by “identifying underused properties and modernising buildings to make better use of a smaller number of properties and the space within them.”

March 24, 2015

Guidance published for SMEs on management and wellbeing of older workers

by Sara Bean • Legal news, News, Wellbeing, Workplace

Since the the Default Retirement Age (DRA) was abolished in 2011, there’s been a growing awareness that the UK population is ageing at a rapid rate. One in six people in Britain are now over 65, with eight million workers aged 50 and over. But what is often overlooked is that the majority of older workers work for small and medium sized businesses. Of the 8 million workers who are 50 and over, 5.2 million work for businesses with less than 250 employees. Now in the first of its kind to specifically target smaller employers, new guidance published by Healthy Working Lives, part of NHS Health Scotland, aims to provide advice on hiring and managing older employees. Managing Healthy Ageing Workforces has been written by Dr Matt Flynn, Director of Newcastle University’s Centre for Research into the Older Workforce, and Kathleen Houston, Development Manager for Healthy Working Lives.

March 23, 2015

Property investors favour sustainable buildings, claims report

by Mark Eltringham • Environment, Facilities management, News, Property

Property owners could make a greater return on their investments if they improved the sustainable credentials of their buildings, according to a new report published by CBRE. According to the study of 280 investors published in the Investor Intentions Survey 2015, a growing number are taking into account environmental considerations which they consider have a direct influence on the returns and value of their assets. Nearly three-quarters (70 percent) believe sustainability is either a critical or desirable criterion when making investment decisions with only 15 percent claiming that “sustainability is not a significant consideration in selecting assets to buy”. The report’s authors claim that while the property industry has been seeking evidence of the financial benefits of sustainable buildings for some time, this has been difficult to define given the complex factors that influence transaction prices.

March 20, 2015

Happiness and wellbeing must be at the heart of the economy finds new report

by Sara Bean • Flexible working, News, Wellbeing, Workplace

To mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

March 20, 2015

Internet of Things will connect ten billion devices over next five years

by Mark Eltringham • Cities, Facilities management, News, Technology

A new study from technology market research firm Gartner predicts a near tenfold increase over the next five years in the number of devices connected through the Internet of Things. The study, Smart Cities Will Include 10 Billion Things by 2020 — Start Now to Plan, Engage and Position Offerings, claims that there are currently just over a billion connected devices worldwide but that by 202, the number will rise to 9.7 billion. The key driver for the uptake of these devices will be the new generation of smart cities which rely on sensors embedded in infrastructure to allow authorities to monitor activities such as traffic levels, availability of car parking, the use of energy in street lighting and so on. The idea is that the sensors deliver real time data to allow planners and administrators to make better decisions about resources and infrastructure.

March 19, 2015

Six key workplace and property announcements from this week’s budget

by Mark Eltringham • Cities, News, Property, Public Sector, Technology

In yesterday’s budget announcement, the Chancellor maintained the Government’s focus on regional devolution and investment in both physical and digital infrastructure. In truth, there was little surprising in the announcements, many of which had been signalled in advance and were rooted in existing policies. Some of them arrived fully formed, such as the devolution of powers related to business rates. Others, including the much talked about and overdue investment in regional infrastructure such as the cross country fast rail link, were fleshed out. Given that this is a budget with both eyes on the forthcoming general election, it’s a shame that some announcements lacked detail. Here are six of the key announcements that will affect the workplace, technology and property sectors.

March 19, 2015

Office workers report difficulties with remote communications technology

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Just as the adoption of digital communications technology is making the one-person per desk workstation model look outmoded, the design and layout of the typical conference room is no longer suitable for remote communications. That is one of the findings of a new survey by Steelcase which found that despite, or rather because of advances in technology, office workers are having difficulties when trying to communicate with work colleagues based elsewhere. The problem, which Steelcase has coined presence disparity can lead to an overall collaboration experience which is best described as unpleasant and taxing, with participants feeling strained physically, cognitively and emotionally. This isn’t helped by the fact that conference rooms, the most used spaces for videoconferencing, usually feature long rectangular tables designed for face to face meetings, not those to camera.

March 18, 2015

Increasing adoption of serviced offices within the corporate sector

by Sara Bean • Facilities management, Flexible working, News

Serviced offices have been viewed as the preserve of start-up businesses, rather than as a solution to the workspace needs of companies. However, with the growth in popularity of cluster and co-working spaces, that is changing. New research, admittedly by a global broker of serviced office space, Instant Offices, indicates the increasing acceptance of serviced office solutions within the corporate sector, ranging from SMEs through to FTSE 100 / Fortune 500 companies. Alongside that, the cost of desk space in serviced offices has grown by double figures across the UK in the past year, rising by 3.6 percent, in addition to an 11.4 percent increase in desk rates. Growth in the number of such spaces across Central London was as high as 17 percent in Southbank and 11 percent in the West End during 2014.

March 17, 2015

Budget to focus on flexible working, broadband and regional economy

by Mark Eltringham • Cities, Flexible working, News, Technology

According to reports in today’s Times, two of the key commitments in this week’s budget announcement will be a commitment to the development of the UK’s technological infrastructure as well as more details on plans for the UK’s regional economies. What is telling about both is they signal an overdue recognition that the vast majority of the UK’s inhabitants don’t live in London and even those that do find it increasingly unaffordable and unattractive. Accordingly, the first communities to be targeted for superfast and ultrafast broadband will be those in the remotest parts of the country, which until now have been those most at risk of being in the slow lane of technological developments. The Times reports that until now about 1.5 million homes were due to miss out on a pledge to give 95 per cent of people access to fast internet by 2017.

March 17, 2015

New guidance helps businesses engage staff in a sustainability strategy

by Sara Bean • Environment, Facilities management, News, Workplace

While any far-seeing organisation might develop environmental and corporate social responsibility initiatives, it is important to ensure employees are fully informed and committed to their employers’ aims. The Global Environmental Management Initiative (GEMI) argues that while the leadership may set expectations, it is employees and managers who make it happen. To aid this process, a new toolkit, the GEMI Quick Guide for Engaging Employees in Sustainability: has been designed to advise corporations on how to successfully engage and motivate employees to participate in their sustainability strategies. The guide explores potential ways of fostering employee connections to sustainability, implementing an engagement strategy, and understanding the role of corporate culture within it.