September 8, 2017

High expectations mask large gap between understanding of artificial intelligence and its implementation

by Mark Eltringham • Automation, News, Technology

New research published by the Boston Consulting Group and MIT Sloan Management Review suggests that there remains a wide gap between the understanding and adoption of artificial intelligence (AI) at most companies. The global study of over 3,000 firms and industry experts claims that almost 85 percent of executives believe AI will allow their companies to obtain or sustain a competitive advantage. However, only about one in five companies has incorporated AI in some offerings or processes. The new report claims to identify the key characteristics of AI leaders and offers companies a starting point for developing an AI strategy.

September 8, 2017

Economic gains from digitisation, robotics and AI must benefit workers says TUC

by Sara Bean • Automation, News, Technology, Workplace

In the same week that Gartner offered some useful insights into the building blocks for a successful digital workplace, the TUC has published its views on the impact of digitisation, arguing that the economic gains from digitisation, robotics and artificial intelligence (AI) should be used to benefit working people. This would include reversing policies to raise the state pension age. The report Shaping Our Digital Future explores how the next technological revolution will impact on jobs and wages. Previous waves of technological change have not led to an overall loss of jobs, but have disrupted the types of job people do. And with the most recent wave of industrial change, rewards from higher productivity have gone predominantly to business owners, rather than being shared across the workforce through better wages and working conditions.

September 7, 2017

Report sets out building blocks of a successful digital workplace strategy

by Neil Franklin • News, Technology, Workplace design

Digital workplace developments often lose their way, or fail, due to a fragmented approach that prioritises a few technology ‘fixes’ over business strategy, according to analysts at Gartner. To combat this, ‘digital workplace leaders’ in public sector organisations need to employ a framework to ensure their digital workplace initiatives address eight critical components required for a successful implementation, according to Gartner. The report (paywall) sets out what it claims are the eight critical components — “building blocks” — that application leaders need when planning, directing and evolving digital workplace programs:

September 7, 2017

Remote workers perceived as less valued by management than office based staff

by Sara Bean • Flexible working, News, Technology, Workplace

Remote workers perceived as less valued to workplace by office based staff American office workers think it’s twice as difficult for remote workers to build relationships with the boss, make work friends, collaborate with their team and navigate the workplace culture than in-office workers, according to recent research. The “Reality of the Remote Worker Report,” claims that remote workers tend to have their presence go by unnoticed, with 43 percent of office workers believing it’s harder for remote workers to be seen in the workplace than those non-remote. The report, conducted online amongst over 1,500 US workers by YouGov for CyberLink, found a number of disadvantages for remote workers; with nearly 1 in 6 (15 percent) of office colleagues thinking that remote workers are less valued by a company, 20 percent believing they’re promoted less often and 8 percent even viewing them as less trustworthy. And office workers who were asked about their own concerns about working remotely expressed a range of potential frustrations.

September 6, 2017

ECHR rules that companies must tell employees of email checks

by Neil Franklin • Legal news, Technology, Workplace

Companies must tell employees in advance if their work email accounts are being monitored without unduly infringing their privacy, the European Court of Human Rights said in a ruling that defining the scope of corporate email monitoring. In a judgement in the case of a man fired 10 years ago for using a work messaging account to communicate with his family, the judges found that Romanian courts failed to protect the man’s private correspondence on the account because his employer had not given him prior notice it was monitoring his communications.

September 5, 2017

Companies overlooking cost of cyber risks as variety and number of breaches increase

by Sara Bean • Facilities management, Legal news, News, Technology

Companies are overlooking cost of cyber risks as incidents of breaches rise Cyber risk is becoming increasingly common while the types of breaches are becoming more diverse, claims a new white paper by the audit and accounting expert BDO. For instance, ransomware is now the fifth most common type of malware; with the cost of freeing up computer systems from ransomware tripling since 2016. Yet organisations are continuing to spend up to four times more on insuring other company assets (e.g. property, equipment etc.) than on cyber insurance, despite an increasingly widespread belief that their cyber assets are in fact up to 14 percent more valuable. The report also finds that as cyber incidents increase, they become more difficult – and therefore more expensive – to defend. In the new cyber insurance white paper, BDO’s global cybersecurity leadership group stresses the importance of businesses gaining an understanding of their unique risk profiles in order to ensure the right cyber insurance for their needs. Cyber insurance: managing the risk does include some of the positive trends around cyber security – for example, both the level of Board involvement and investments in cybersecurity have increased significantly in the last 2-3 years.

August 30, 2017

British public continues to be wary of driverless cars

by Mark Eltringham • Automation, News, Technology

The majority of British people (66 percent) would be uncomfortable travelling in a driverless car at 70mph, according to a new study by the Institution of Mechanical Engineers. The news follows last week’s announcement that the Government has awarded a contract to test platoons of driverless lorries on major British roads by the end of next year. According to the findings, younger people tend to be more accepting of the technology ? with 45 percent of 25-36 year olds saying they would be comfortable in a 70mph driverless car, compared to just 13 percent for 65-74 year olds and 8 percent for the over 75s. Women tended to be more cautious about the technology, with 72 percent saying they would be uncomfortable compared to 60 percent for men.

August 24, 2017

Too much information is leading to a communications overload for many employees

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Employees are experiencing ‘communications overload’ as a result of their organisation’s attempts to keep them continually informed, a new survey claims. According to research by Clarizen, 81 percent of employers say despite taking steps to improve communication among employees, they still lack a way to keep projects on track and provide management oversight. This is because efforts to improve collaboration among employees by opening new lines of communication can have the opposite effect. Instead, employees suffer from the modern workplace malady known as ‘communication overload,’ a productivity-killing infirmity characterised by too many meaningless meetings and an excessive number of emails, notifications and alerts that are devoid of importance, context or urgency. A common challenge reported by a majority of respondents is that employees, departments and teams are spread across several sites, or team members work from home. 70 percent say they need to go beyond creating additional lines of communication, and facilitate better collaboration among employees so they can work together to meet objectives, coordinate activities and monitor progress.

August 24, 2017

UK workers waste over two hours a day on social media and other distractions

by Sara Bean • News, Technology, Workplace

UK workers spend just 3.7 days out of five doing office-related work, a new survey has claimed. According to research by Rebootonline.com – workers spend more than two hours a day procrastinating; including around three hours and five minutes of a working week on social media. In monetary terms this means companies are paying out on average £8,851.14 per employee for this time wasted annually. In the survey of UK office workers, it was discovered that on average, they were spending 122 minutes a day procrastinating; essentially, only working 73 percent of the hours they are employed to do. The annual income for office workers surveyed averaged at £32,782. Taking this into account, workers spend 27 percent of their time not doing the job they have been paid to, with companies paying out £8,851.14 per employee for this time wasted. The use of social media at work during office hours was the most popular form of internet usage; with 38 percent of office employees browsing social media sites more than any other website; with people spending 33 minutes’ daily surfing other websites.

August 23, 2017

I’ve got some real estate here in my bag

by Paul Carder • Comment, Flexible working, Property, Technology

Let us be lovers,
We’ll marry our fortunes together.
I’ve got some real estate
Here in my bag.
So we bought a pack of cigarettes,
And Mrs. Wagner’s pies,
And walked off
To look for America.
“Kathy”, I said,
As we boarded a Greyhound in Pittsburgh,
Michigan seems like a dream to me now.

August 18, 2017

Artificial intelligence to become most important workplace tech trend over next decade

by Mark Eltringham • Automation, News, Technology

Technology analyst Gartner claims in a new report that artificial intelligence (AI) will become the biggest technology megatrend of the next decade, suggesting that organisations need to focus their main efforts on AI based technology in the short to medium term. The study suggests that ‘digital business execution’ requires more frequent and complex decision making, continuous problem solving and rapid pattern recognition, all of which require workforce digital dexterity. In most organisations, however, responsibility for helping employees develop the desire and ability to exploit a wide range of transformative technologies — highlighted in the Gartner, Inc. Hype Cycle for Digital Workplace, 2017 — does not have to rest with any group or individual.

August 16, 2017

UK workers find it particularly hard to take a proper holiday break from the office

by Sara Bean • Flexible working, News, Technology, Wellbeing

It may still be the summer holiday season but if you’re finding it easier than you’d expect to get hold of people, it’s because they’re probably checking their emails on the beach. A new survey by Wrike claims that 73 per cent of British employees work while on holiday. The main reason? They can’t relax unless they know everything is going okay in the office. Those from France and Germany have a slightly more relaxed state-of-mind. While 35 per cent of UK workers said they feel better keeping in touch with the office and the Germans aren’t that far behind, with 30 per cent saying keeping one eye on their work was the key to relaxation; in France only 22 per cent felt the same. Brits also said that working while away was because they were hoping to minimise the amount of work they would have to come back to (22 per cent).