March 28, 2017
Communication key to allaying employee concerns about automation 0
Organisations need to strike a balance between capitalising on the benefits of automation and managing employee concerns, according to a study by Capita Resourcing. The research claims that whilst over half (54 percent) of UK organisations are already automating business processes once performed by people, employees are concerned about the social impact this will have on the workplace. The ‘Workplace More Human’ report claims that the majority of employees (67 percent) fear that the rise of robotics will make the workplace less sociable and friendly in the future. The biggest concerns around introducing more automation in the workplace were the loss of their job (36 percent), losing the social relationship with colleagues (27 percent) and having to reskill/train to do another job (23 percent).
March 30, 2017
Social technology has the power to make the workplace more humane
by Amanda Sterling • Comment, Technology, Workplace
Social technology can, and should, make the workplace more humane. That’s because it has the potential and ability to shift the power dynamic from the few to the many. It gives more people a voice: one that they’re not afraid to use. You’ve only got to look at the uprisings, and the overthrowing of governments, in Egypt and Tunisia, to see the power of greater connectivity enabled by platforms such as Facebook. What was dubbed the Arab Spring was change on a grand scale. But, as Seth Godin points out in his book Tribes, it’s “tribes, not money, not factories,” that will change the world. The consequences of this are not lost on the people and cultural practices within organisations. The functions of how we recruit, how we learn, and how we communicate are all under pressure to bring greater humanity into the approach.
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