A colleague of mine, a roboticist, recently proclaimed that if one could teleoperate the robot he developed in his lab, it could hold down a desk job. It’s a common sentiment among roboticists that existing mechanical hardware is sufficient to replace humans in many of the tasks by which we earn a living. Rather than the hardware, the last, golden step to having human-like machine counterparts is in the development of appropriate algorithms. But this is wrong. There is in fact little evidence that robots have the mechanical features necessary to hold down a desk job, regardless of the algorithms.
February 25, 2019
A four day week, people-watching at work, the art of AI and some other stuff
While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.
February 18, 2019
Boost in adult learning essential when preparing for the future of work
Many OECD countries need to urgently scale-up and upgrade their adult learning systems to help people adapt to the future world of work, according to a new OECD report. Getting Skills Right: Future-Ready Adult Learning Systems says that new technologies, globalisation and population ageing are changing the quantity and quality of jobs as well as the skills they require. Providing better skilling and re-skilling opportunities to workers affected by these changes is essential to make sure the future works for all.
February 13, 2019
Organisational innovation being stymied by lack of senior support
A lack of senior stakeholder support is the greatest inhibitor of change, new research suggests as despite considerable enthusiasm to innovate, organisations are being thwarted by tight resources and strong internal resistance. The data commissioned by KCOM found that organisations are also limiting themselves by turning away the specialist skills and experience that could help them advance, through overly predictive procurement processes. They are however, eager to be more competitive, which is why organisations are making big investments in innovation projects. Almost half (43 percent) consider driving digital transformation to improve competitive advantage to be their top priority in the next year. A further 32 percent are allocating at least 20 percent of their IT budget to new projects. Both public and private sector organisations are also taking an increasingly people-centric approach to digital transformation. In the next year, 80 percent said they would incentivise staff retention through training, accreditation and career development to deliver on their innovation strategy. This is compared to 71 percent who said they would do so by investing in new technologies.
February 12, 2019
Lack of cohesion in many organisations on adoption of digital workplace
The majority of organisations (58 percent) do not have a have a clearly defined strategy in place when it comes to adopting and integrating digital workspace technology which suggests that implementing and making use of such technology is still being carried out in something of a haphazard manner. The findings of the research are summarised in SoftwareONE’s Building a Lean, Mean, Digital Machine report, which also claims that, despite the fact that almost all organisations (99 percent) employ some form of digital workspace technology, respondents have encountered a host of challenges when it comes to using them. These include higher security risks (cited by 47 percent) and a lack of employee knowledge in how best to use the solutions (45 percent). More →
February 8, 2019
Post digital era offers the chance to create personalised experiences at work
The enterprise is entering a new “post-digital” era, where success will be based on an organisation’s ability to master a set of new technologies that can deliver personalised realities and experiences for customers, employees and business partners, according to the Accenture Technology Vision 2019 annual report that sets out to predict the key technology trends that will redefine businesses over the next three years. More →
January 31, 2019
Forty percent of UK businesses have experienced cyber security breach in past year
Well over a third (40 percent) of UK businesses have experienced a cyber security breach or attack in the last 12 months, according to new government figures as it announces the UK is set to become a world leader in the race to eradicate some of the most damaging cyber security threats. The Business Secretary Greg Clark has promised that increased security and protections will be built into digital devices and online services with the help of up to £70 million in government investment through the Industrial Strategy Challenge Fund and backed by further investment from industry.
January 23, 2019
Most workers think robots could not do their jobs
Despite regular warnings about the potentially massive displacement of jobs as a result of the ‘Fourth Industrial Revolution’ of automation and artificial intelligence, a new, large scale survey of workers around the world suggests that a significant majority of them do not think the technology puts their own role in any kind of danger. The new report from SAP was presented this week at the World Economic Forum Annual Summit in Davos.
January 10, 2019
Essay collection challenges the cliches about the future of work
The RSA Future Work Centre has published a new essay collection which it claims presents fresh perspectives on the future of work. The report claims that there are four basic problems with the mainstream narrative about work: that there is a fixation with certain technologies, especially artificial intelligence and robotics; that this in turn leads to a distorted perception of the effects of technology; that this analysis ignores reality in favour of potential; and that technological change does not take place in a vacuum and has a number of knock-on effects that aren’t always considered. Worth noting that the authors of the essays are predominantly academic and the report focuses almost exclusively on the effects of technology.
January 8, 2019
From nudge tech to listening tools, Gartner makes some workplace predictions for 2019
Last year we saw businesses reporting their gender pay gap, General Data Protection Regulation (GDPR) taking effect, speculation on how Brexit will impact jobs and further impact on how technology is changing the way we work. Looking forward to the year ahead, Gartner has pulled together a fresh set of workplace predictions for the coming year. This includes the demise of employee surveys as the adoption of sophisticated listening tools accelerates; precious little progress in closing the gender pay gap, but the evolution of discrepancies in pay scales between new hires and existing employees; the rise and rise of the #MeToo movement, which could lead to more senior executives being ousted in 2019 than in 2018; and new technologies designed to nudge workers into action.
January 4, 2019
Why new technology can still make employees happier, healthier and more efficient
For many years, we became used to new technology being treated with excitement. Essentially, people thought technology made their lives better. More recently this consensus has been tested. On a very practical level, there is growing concern about the impact of everyday technology. ‘Screen-time’ has become a byword for anxiety and disengagement from the real world. Meanwhile, there is trepidation about the impact of future technology, such as the automation of jobs. Whilst caution is needed, there is a danger that we are forgetting the many benefits technology can bring. As an example, look to the workplace. Already, offices are gaining hugely from technology that benefits employee wellness and productivity. However, we have only just begun to feel its impact. A ‘fast’ office may sound like an oxymoron. A building isn’t going to win a 100-metre race. Yet fast offices, which allow employees to control their immediate environment, are becoming increasingly common.
February 20, 2019
It is time for organisations to embrace the digital workplace
by Christian Brøndum • AI, Comment, Facilities management, Flexible working, Technology, Workplace
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