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Wellbeing at Work Summit Middle East 2026,
Cairo, Riyadh, Muscat and Dubai
20 January 2026
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A new role for technologies in workplace change,
Online
21 January 2026
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BCO East Anglia Research Report Event: Redefining the Market – Beyond Grade A,
Cambridge
22 January 2026
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BCO South West Research Report Event: Redefining The Market – Beyond Grade A,
Bristol
26 January 2026
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Space Plus,
London
27 January 2026
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Space UK,
London
28 January 2026
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High-Tech, Low-Touch: Why The Future of Workplace Experience Isn’t on a Screen,
Online
29 January 2026
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Top Cultural risks impacting wellbeing and performance of the Indian Workplace,
Online
18 February 2026
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November 27, 2019

Businesses fear that a failure to embrace automation will make them irrelevant

by Neil Franklin • AI, News

Automation The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace. To avoid this risk, organisations need to collaborate with their workforces to embrace automation and artificial intelligence, a new report from Capita warns. The report Robot wars or automation alliances? People, technology and the future of work calls for an honest dialogue between business leaders and employees – and urgent, multi-stakeholder action to support employees in the transition to a more automated world. (more…)

November 22, 2019

Contribution of “digital workers” to grow by 50 percent over next two years

by Neil Franklin • AI, News, Technology

digital workersA new survey from research firm IDC claims to reveal the true extent of software robots supporting humans in the workplace. The IDC whitepaper, Content Intelligence for the Future of Work (registration), sponsored by ABBYY, indicates that the contribution of software robots, or what the report calls digital workers, to the global workforce will increase by over 50 percent in the next two years. These results, from a survey of 500 senior decision-makers in large enterprises, illustrate a fundamental shift to a future of work dependent on human-machine collaboration. (more…)

November 15, 2019

UK industries leading global charge for AI investment, study claims

by Neil Franklin • AI, News

AI eyeA new study claims that the UK is at the forefront of a global drive for Artificial Intelligence investment, with a near universal 99 percent of UK respondents planning to invest in AI, versus 80 percent in North America, and 83 percent in mainland Europe. The report from IFS (registration) sets out to explore the perception and adoption of AI  within core industries worldwide. It polled the views of 600 decision makers working with technology and suggests that AI  will predominantly be used to make existing workers more productive (60 percent) and add value to products and services (48 percent).

(more…)

November 12, 2019

The future of public services will be built on engagement with AI

by Neil Franklin • AI, News

RSA AI reportA new report from the RSA, Democratising Decisions About Technology, considers how citizens can have agency over new technologies, such as AI, which are entering their workplaces, homes and lives. This report reveals  the desire and capability of ordinary citizens to engage with sometimes complex technology-related questions, and presents a toolkit for organisations looking to engage ordinary people on AI. The NHS, criminal justice system and employers will face a backlash against ‘tech creep’ unless they commit to ensure a role for citizens in designing and deploying tech, the report warns.  (more…)

November 6, 2019

People game hiring processes they know are carried out by an AI

by Jayne Smith • AI, News, Workplace

people try game AI in hiring processNew research into job-seeker attitudes to digitisation, automation and AI in the recruitment process claims to reveal how job-seekers are cheating recruitment technology platforms, to better their chances of landing a job. Seven in ten (67 percent) job seekers admitted to deliberately using optimisation strategies to improve their chances of getting a job. The study, Hiring Humans vs. Recruitment Robots, from recruitment software provider TribePad canvassed the views of over 1,000 employees and job seekers in the UK. The report’s key claim is that, as technology continues to permeate the recruitment and HR industry, job-seekers are looking for ways to game the systems. (more…)

October 30, 2019

The workplace of the future and its tech must work for the good of society

by Neil Franklin • AI, News, Technology, Wellbeing

Adobe Campus as an example of the workplace of the future Automation is not likely to eliminate millions of jobs any time soon — but the U.S. and other countries still need vastly improved policies if people are to build better careers and share prosperity as technological changes occur, according to a new MIT report about the workplace of the future. The report, which represents the initial findings of MIT’s Task Force on the Work of the Future, claims to puncture conventional wisdom and builds a nuanced picture of the evolution of technology and jobs.

(more…)

October 17, 2019

People spend more time than you think repeating completed tasks

by Neil Franklin • AI, News, Technology

A new global study of more than 10,000 office workers, claims that British workers spend a whole month a year (30 days) doing work that a colleague has already completed. Five hours and 5 minutes a week is spent duplicating work. Asana, the publisher of the Anatomy of Work Index (registration) also claims that Brits aren’t spending as much time on the actual work that they’re hired to do.

(more…)

October 16, 2019

Two thirds of people would trust a robot more than their manager

by Neil Franklin • AI, News

People would trust a robot more than their managerFollowing the recent report that people would prefer to be replaced by a robot than a human, a new survey from Oracle suggests they also have more trust in robots than their managers. According to the second annual AI at Work study conducted by Oracle and researchers Future Workplace. The study of 8,370 employees, managers and HR leaders across 10 countries, found that AI has changed the relationship between people and technology at work and is reshaping the role HR teams and managers need to play in attracting, retaining and developing talent. (more…)

October 11, 2019

Workers would prefer to lose a job to a robot than a human

by Neil Franklin • AI, News

robot headA new study published in the journal Nature Human Behaviour from academics at the Technical University of Munich and the Rotterdam School of Management claims that most people would prefer to be replaced in their job by a robot rather than another human. The study asked 2,000 workers in Europe and North America to respond to one of two scenarios in which they had to decide on the future of the workforce in an independent organisation or another organisation for which they themselves work which had decided to replace its current workforce completely with either robots or new human staff. (more…)

October 3, 2019

Automation now attracts workers to jobs

by Neil Franklin • AI, News, Workplace

A new report is urging employers to promote their investment in automation and technology when recruiting to avoid missing out on top talent. The What Workers Want 2019 Report (registration), released by Hays, claims that although 70 percent of organisations are investing in automation, nearly a quarter (24 percent) of employers do not currently promote their investment when recruiting. (more…)

October 1, 2019

UK organisations falling behind on AI

by Neil Franklin • AI, News, Technology

Image from Microsoft AI reportUK organisations risk falling behind global competitors unless they act now to accelerate their use of AI technology, according to a new report unveiled today by Microsoft UK. The report claims that organisations currently using AI are now outperforming those that are not by 11.5 percent – a boost that, in the face of unprecedented economic and political uncertainty, UK businesses can ill-afford to pass up, the authors suggest. (more…)

September 30, 2019

The role of AI in creating a more human workplace

by Josh Squires • AI, Facilities management, Features, Technology

As artificial intelligence (AI) continues to infiltrate modern society, the benefits and pitfalls the technology receive almost peerless attention. The emergence of AI is of particular importance to how organisations might recruit, with clear signs that they are becoming more interested in the benefits it brings to their businesses.

(more…)

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