Search Results for: people

Employees don’t have survey fatigue – they are tired of being ignored

Employees don’t have survey fatigue – they are tired of being ignored

An employee survey can offer fantastic insight into the highs and lows of working for your company, and how employees perceive and understand your business culture. These survey responses can allow mangers and leaders to make proactive and positive changes to the business, improve employee engagement and ultimately increase business success. However, research tells us response rates can be as low as five percent. More →

New ways of working and what we’ve learned about them over the past two years

New ways of working and what we’ve learned about them over the past two years

new ways of workingA report published by Advanced Workplace Associates (AWA): Change For Good: 10 Lessons From The Pandemic identifies what it says is the transformative effect of the new ways of working and why there is ‘no going back’ for employers or employees. More →

Inclusive office design guide published by Business Disability Forum

Inclusive office design guide published by Business Disability Forum

inclusive office designThe Business Disability Forum (BDF) has published a new global guide which sets out to showing how all businesses can make their built environments accessible to the one billion people in world who have a disability. Having a disability can affect how a person accesses, navigates, and uses the spaces and structures around them. Built environments include everything from entrances, exits, stairs, lifts, signage, to parking, green spaces, roads, and transport systems so inclusive office design should address a wide range of issues. More →

Flawed organisational design thinking continues to hold businesses back

Flawed organisational design thinking continues to hold businesses back

organisational designThe Josh Bersin Company, a research and advisory company focused on HR and workforce trends and issues, has revealed new research which claims to show how organisational design has a direct relationship to the ability of any business to prepare and scale for the future. The study concludes that traditional approaches to organisational design, usually centred around job roles and reporting structures, are holding companies back and in some cases, exacerbating current and future talent challenges. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Four day week now more attractive thanks to pandemic

Four day week now more attractive thanks to pandemic

four day weekThe COVID-19 pandemic, lockdowns and shift to remote working has had a significant impact on organisations’ attitudes towards a shorter working week, new research from Henley Business School has revealed. The longitudinal study found that 65 percent of UK businesses surveyed are now implementing a four-day working week for some, or all, of their staff, compared with 50 percent who answered a similar survey carried out by Henley in 2019. More →

Workplace Geeks podcast: Space for thought, with Jeremy Myerson

Workplace Geeks podcast: Space for thought, with Jeremy Myerson

workplace Jeremy MyersonIn this new episode of Workplace Geeks, Chris and Ian talk to WORKTECH Academy director, author and activist, professor emeritus Jeremy Myerson, about his award-winning research, ‘Space for thought: designing for knowledge workers’. The paper was co-authored with lead-researcher Catherine Greene back in 2011, and the findings are arguably even more relevant now in the aftermath of the pandemic, as many organisations grapple to unlock suitable alternative working arrangements for their diverse knowledge workers’ needs. More →

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design ShowWith 12 months to go, ‘Destination Workplace’ has been unveiled as the theme for the second edition of the Workspace Design Show. Taking place at London’s Business Design Centre on 27-28 February 2023, the Workspace Design Show will once again be bringing together the entire commercial interiors community to discover and discuss tomorrow’s workspaces. The Workspace Design Show has announced  the members of an advisory board and is also launching an Amsterdam counterpart. The Amsterdam show will have a special focus on bringing UK exporters an opportunity to sell to the Benelux market. More →

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

wellbeing, skills, diversityNew analysis of FTSE 100 annual reports finds that while workforce reporting has improved in the past two years, the quantity and quality of disclosures still varies significantly and remains very poor in places. The new report, How do companies report on their ‘most important asset?, from the CIPD, the PLSA and Railpen, analysed the quality of workforce disclosures in the 2021 annual reports of FTSE 100 companies against seven key themes: Workforce cost and composition; employee relations and wellbeing; reward; voice; skills, capabilities and recruitment; and response to COVID-19. More →

Caring responsibilities disproportionately impact women’s lives and careers

Caring responsibilities disproportionately impact women’s lives and careers

caringNearly six out of ten women (58 percent) say caring responsibilities have stopped them applying for promotion or a new job, and one in five (19 percent) have left a job because it was too hard to balance work and care, according to wide-ranging research by Ipsos and Business in the Community (BITC). Whilst 35 percent of all adults, and 44 percent per cent of working adults, have caring responsibilities, the research found that they are not spread equally. Women account for 85 percent of sole carers for children and 65 percent of sole carers for older adults. More people from ethnic minority backgrounds (42 percent) have caring responsibilities than from white backgrounds. More →

Active commuting should be part of ESG strategy, says BCO

Active commuting should be part of ESG strategy, says BCO

active commutingPutting active commuting at the heart of ESG policies can shift commuters towards more sustainable forms of travel, improve individual health and wellbeing and help companies cut carbon emissions, new research from the British Council for Offices (BCO) has found. A new BCO research report, The Market Cycles II examines the rise of cycling in the UK over the past five years and its impact on office specifications. The report highlights that this period has seen an increase in cycling activity in the UK, with a particularly sharp rise in the past two years as the COVID-19 pandemic has caused a shift in travel habits, and a rise in active commuting. More →

Working outside ‘traditional hours’ can harm motivation, say researchers

Working outside ‘traditional hours’ can harm motivation, say researchers

working outside traditional hoursWorking outside traditional hours, and checking in at all hours of the day, night, weekends, and holidays, is not necessarily beneficial for the 21st-century workforce, according to new research from the London School of Economics and Political Science (LSE) and Cornell University. The researchers address the issue of working ‘out of hours’ in the paper, “Working During Non-Standard Work Time Undermines Intrinsic Motivation,” published in Organizational Behavior and Human Decision Processes. They set out to examine the motivational consequences of studying and working outside of traditional hours, such as weekends and holidays, among employees and college students. More →