January 27, 2016
Employers embrace workplace engagement, but find it hard to measure 0
Businesses may appreciate the benefits of workplace engagement, but quantifying these remains a challenge. According to new research of European employers by Oracle, 93 percent acknowledge employee engagement is strategically important to their company and a majority say it positively impacts collaboration (65 percent), helps boost business performance (61 percent), and contributes to improved customer service (60 percent). Yet nearly two thirds (31 percent) say it’s difficult to measure the return of investment on their wider business, and 30 percent say boardroom decision-makers cannot easily understand its impact. And despite the availability of advanced analytics to measure engagement, the report also claims that current processes are not being optimised to drive engagement, as 68 per cent of businesses still rely on standard staff surveys to gauge engagement levels, with only 37 percent using more sophisticated methods.
January 12, 2016
A cynic’s field guide to workplace terminology, part three 0
by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design
A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.
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