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Barbarian-Group-SuperdeskIn this week’s Insight newsletter, available to view online; your office building and its interior design could be making you ill; the culture of presenteeism in the UK is hampering its productivity and a strengthening employment market means non-pay related benefits such as an attractive working environment are needed to attract and retain talent. Given the scale of muscular skeletal problems amongst the UK workforce, Sara Bean asks why ergonomic safety guidance has yet to reflect the encroachment of digital devices; Mark Eltringham argues that the HS2 project doesn’t leave many choices for those who have to manage it in the future; and Suzanne McMinn examines the use of personality profiling to help create a more productive workplace. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

Not just about the money. Higher wages do not improve employee retention

Money not the motivator, as higher wages does not improve employee retention

Employers that take a broader view of the employee experience beyond pay are more likely to retain talented employees. new research suggests. In a study of European economies by Towers Watson, countries with higher GDP growth tend also to have higher levels of employee attrition, The General Industry Compensation Survey Report findings also show little evidence to suggest that countries with high real-wage growth (i.e. salary increases minus inflation) are able to use that to secure higher levels of employee retention. The research proves that with the emergence of a strengthening employment market means employers will have to work harder to ensure that non-pay related benefits such as an attractive working environment and plenty of opportunities for career advancement are available to attract and retain talent. (more…)

HS2 is a project for today projected into an uncertain future

Barely a day passes in the media without some new battleground opening up in the debate about the UK’s plan to develop HS2, the high speed line connecting London with Birmingham, Leeds, Manchester, Sheffield and, for some reason, a place nobody’s heard of halfway between Derby and Nottingham called Toton (pop. 7,298). While the debate rages about the cost, the economic benefits, regional rebalancing, environmental impact, route and why the Scots and others are paying for a project that may leave them with worse train services,  one of the fundamental flaws with the case for HS2 goes largely disregarded. It is that this is clearly a project designed for today, but that won’t be complete for another twenty years. The world then will be very different and, unfortunately, time isn’t quite as malleable as the movies would have us believe.

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Why do we bother going to work? Good question.

CommutingWhile the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

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Arup announces first Manchester office relocation in over 40 years

Arup new spaceArup has announced it is to take 20,000 sq ft of Grade A office space at the Carlyle Group’s Three Piccadilly Place in Manchester. The TSK Group has been appointed to design and deliver the engineering and property consultancy’s first new Manchester office relocation in over 40 years. Three Piccadilly Place comprises 190,000 sq ft of flexible workspace over 11 floors, with 9,300 sq ft of retail space on the ground floor. Keith Rudd, Arup Director and leader of Arup’s Manchester office explained: “The relocation has been a major decision, driven by the growth and breadth of services we now offer across a range of sectors. As an employee owned firm, it’s important we have the right environment to attract and retain the best people, to enable us to continue to deliver great work for our clients.” (more…)

Latest generation Y survey reflects characteristically idealistic thinking of youth

Maybe it’s the cynicism of middle age, but the most recent exploration of arguably, the most over-analysed cohort of workers in history – Generation Y – seems to reflect the archetypal idealistic thinking of youth. For example, while most Millennials (74%) believe business is having a positive impact on society by generating jobs (48%) and increasing prosperity (71%), they think it can do much more to address society’s challenges in the areas of most concern: resource scarcity (68%), climate change (65%) and income equality (64%). And quelle surprise, 50 per cent of Millennials surveyed wanted to work for a business with ethical practices. You have to wonder wouldn’t an examination of the hopes and aspirations of the last couple of generations of younger workers reveal similar ideologies, albeit without the benefit of their digital sophistication? (more…)

Retaining valuable employees is top global priority for CEOS this year

Retaining valuable employees is top global priority for CEOS this yearThe number one priority of business leaders worldwide this year is how best to develop, engage, manage, and retain existing talent. This worker-centric approach means that employee engagement and better management will take centre stage as the way to improve competitiveness, win new customers and raise productivity. According to new research from The Conference Board and UK partner CMI (Chartered Management Institute), CEOs will concentrate on creating a strong internal talent pipeline rather than seeking to recruit externally, with nine out of the top 10 global Human Capital strategies focused on current employees, including providing training and development, raising employee engagement and increasing efforts to retain critical talent. Other closely linked priorities identified in the CEO Challenge 2014 are customer relationships, innovation, operational excellence, and corporate brand and reputation. (more…)

CBI to embrace open plan working at new London HQ

CBI's new HQ at Cannon Place

The CBI is to move its headquarters to new offices in Cannon Street, London, after more than 30 years at its present Centre Point home, which is to be converted into apartments. Staff at the UK’s leading business organisation will make the switch from the multi floor office layouts of the 1960s built tower to an open plan 25,000 sq ft space when they move into the fourth floor of the eight-floored Cannon Place development in the spring. The CBI director-general, John Cridland, said he was looking forward to the move to the new offices, on which the organisation has signed a 15-year lease and invited its members to make use of a dedicated member’s lounge at the new London HQ to meet their clients and CBI staff. (more…)

The nine enduring workplace tensions to keep an eye on in the year ahead

The nine enduring workplace tensions to keep an eye on in the year aheadThere were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. (more…)

The most read stories on Insight in 2013

Apple 11It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

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Book Review: The Emergent Workplace

Book Review: The Emergent Workplace

Looking for patterns in the mash. © Columbia Pictures

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

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US employees name top 50 firms to work for in 2014

American flag cakeConsultancy firm Bain & Company has topped the list of the 50 best places to work in the US. The top five companies in the annual Employees’ Choice Awards, compiled by careers specialist Glassdoor includes the three leading social media companies, Twitter, Linkedin and Facebook, which came in fifth, just behind Eastman Chemical. The Employees’ Choice Awards rely solely on the input of employees who elect to provide feedback about their job, work environment and company, via Glassdoor’s anonymous online company review survey. Employees are asked to rate how satisfied they are with their company overall, how they feel their CEO is leading the company, as well as key workplace attributes like career opportunities, compensation and benefits, culture and values, senior management and work-life balance.

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