Search Results for: decision making

The debate about open plan offices is not helped by its use of stereotypes

by • Comment, Furniture, Workplace, Workplace design

Open plan offices and national stereotypesThe incessant debate about open plan offices is informed by a number of assumptions that can lead us to misunderstand the issues involved. Nigel Oseland eviscerates several of them excellently here, making it plain that a great deal is lost in translation somewhere over the mid-Atlantic. In truth, the European and US experiences of the open plan are very different and while we in the UK could always laugh along with our US counterparts at the organisational insanity of Dilbert, the cubicles themselves were largely alien to us. Another red herring in the debate is the idea that the open plan office is for extroverts and its alternatives for introverts. There is something in this but it’s too simplistic an idea and is often built around the stereotypes associated with sectors such as TMT, the age of workers (especially Gen Y) and supposed national characteristics, not least the reserve of Brits and the brashness of Yanks.

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Big data not trusted by executives if it conflicts with their beliefs and instincts

by • Facilities management, News, Technology

Big dataThere were a number of themes that ran through the Workplace Strategy Summit that took place in Reading this week. One of the most talked about was Big Data and its influence on decision making. The consensus appeared to be that data should not be the sole determinant of decision making, even though it can give people the reassurance they are doing the right thing, and even a scapegoat when things don’t go as the data might suggest. So in some ways it’s reassuring to hear that executives around the world are more than happy to ignore data when it goes against their instincts and beliefs. A study from the Economist Intelligence Unit which examined the approach business leaders take to decision making, found a clear pattern in the way executives use and perceive data and analytics, especially the fact that they do not trust it if it counters their own insights and the majority will reanalyse information that conflicts with them.

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Trust in ethical behaviour is linked to the size of the business, claims report

by • Architecture, News

Ethical behaviourThe larger the firm the less likely it is to trust its employees to behave ethically according to a new report from the Association of Accounting Technicians. The research also found that UK’s most ethical businesses are small architectural practices. According to the research, conducted by Opinion Matters on behalf of AAT, only 37 per cent of SMEs trust their staff to do the right thing compared to 66 per cent of microbusinesses. The report also found that firms in the architectural sector have more faith in the ethical decision making of their employees and are more concerned about the ethical behaviour of suppliers than in any other industry. Interestingly, the report highlights the fact that, as the number of employees increases, businesses are more likely to dedicate a member of staff dedicated to fostering ethical behaviour and have a formal code of conduct.

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Moderate stress levels can enhance performance, claims new research

by • Knowledge, News, Workplace

StressA new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

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European executives overconfident about their ability to manage change

by • Comment, Facilities management, News, Technology

SupertankerThere are a number of casual truisms about the modern workplace that everybody accepts to the point they become clichéd. But knowing something and knowing what to do about it can be two completely different things. While we might all agree that ‘change is a constant’ and the ‘main driver of change is technology’, both ideas are subject to the interconnected and immutable law that whatever we do is likely to be wrong to a greater or lesser degree. According to new research from the Economist Intelligence Unit, one of the main reasons for this is that organisations and business leaders are not very good at judging how responsive they are to change, make the converse misjudgements about the readiness of their competitors. In the words of the survey, they tend to see themselves as speedboats while viewing their competitors as supertankers when the reality is often the other way around.

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Majority of businesses acquire employee data; far fewer apply it, claims report

by • Facilities management, News, Workplace

Broken rulerPeter Drucker’s old adage that ‘what gets measured gets managed’ may be a cliché, but it’s endured to become one because there is a lot of truth in it. Now a new report commissioned this year by recruitment consultants Alexander Mann Solutions and the HRO Today Institute has found that firms that use employee data to inform strategic decision making outperform their competitors around 58 percent of the time. Which is great except the survey of HR managers and directors at over 300 companies also found that only a third of businesses use data in this way. This is in spite of the fact that nearly all (90 percent) of companies acquire employee performance data. According to the report, Success: How metrics & measurement correlate with business, nearly a third don’t use the data in any way whatsoever.

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Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by • Comment, Technology, Workplace, Workplace design

Microsoft Thames Valley 1Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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More women on UK boards welcomed, but business leaders urged to do more

by • Legal news, News, Workplace

More women on UK boards welcomed, but business leaders urged to do moreFemale representation on the UK’s top companies’ boards continues to increase according to new figures published today by the Professional Boards Forum (PBF). The statistics show that 19 per cent of directors are now female (up from 17.4% in May) and 24 per cent of board appointments since 1 March 2013 have been women. To meet the target of 25 per cent of board positions being held by women by 2015, as set out in the original report by Lord Davies published in February 2011, FTSE100 companies need to appoint 66 more female directors in the next two years. The news has been welcomed by business leaders and politicians who have resisted efforts by the EU to impose mandatory female quotas. (more…)

Sound design: a debate on openness and privacy at work, 100% Design, 18 September

by • Events, Facilities management, Furniture, News

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Insight publisher Mark Eltringham will be chairing a debate at 100% Design on Wednesday the 18 September on the ever topical and ever changing issue of designing for sound. The discussion will consider whether we have the balance right when it comes to providing people with a mixture of spaces to work quietly and privately and others in which they can work with colleagues and even- dare we admit it – enjoy the racket they create? The panel includes noted workplace experts Tim Oldman of Leesman, Monica Parker of Morgan Lovell and Colin Rawlings of Icon who will discuss the conflicting forces involved and challenge with examples and data the lazy assumptions and received wisdom that can distort decision making on this most sensitive of topics.

Growing commercial occupier demand set to price firms out of the City fringe

by • Facilities management, News, Property

Growing commercial occupier demand set to price firms out of the City fringeA “west-to-east” migration, focussing predominantly on Clerkenwell and the western City core, is continuing amongst media and service sector businesses seeking more affordable London rents. But according to Cluttons’ latest West End Office Market report, many firms seeking the combination of value and idiosyncratic space are set to be priced out of the current City fringe. The area between the City and West End – branded Noho by estate agents – is attracting a new wave of private equity and extraction firms, willing to pay premium rents for new or pipeline space just north of Oxford Street. Meanwhile, prime office rents in Mayfair / St James’s have broken through the £100 per sq ft ceiling once again as a handful of tenants continue to favour location over quality. (more…)

Facilities managers should harness information to show the value of what they do

by • Comment, Facilities management

empty-toilet-rollOf the various myths that plague the facilities management profession, the most pernicious may well be that the role of facilities managers is largely to carry out what the early feminists called shit-work – the kind of job that only becomes visible when it is done badly or isn’t done at all. Conversely, when it is done well, nobody seems to notice or even care that much. The proto-feminists of the 50s and 60s applied the term to housework, but the term is equally apposite for the work of many facilities managers who may only come to the attention of their organisation when the air-conditioning stops working, the toilet floods or there is a problem with the car park.

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Lifecycle management most important aspect of BIM say FMs

by • Architecture, Facilities management, News, Workplace design

The relationship between Building Information Modelling (BIM) and lifecycle management is the most important factor for facilities managers, who, along with owners and occupiers believe BIM will becoming increasingly important in day-to-day working practices within the next two to three years. The findings are from a poll of individual members of the BIM4FM group which represents institutes, trade associations and professional bodies within the built environment. “The results clearly show that there is recognition that BIM offers the opportunity to improve the lifecycle management of buildings. Interestingly there is both a desire, and an expectation for BIM to be able to support better working practices and improve operation and maintenance of buildings in practice:” said Geoff Prudence Chairman of the BIM4FM group (more…)

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