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A bit of alien thinking on coffee and some other BS

A bit of alien thinking on coffee and some other BS

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. (more…)

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. (more…)

What ever happened to The Great Resignation?

What ever happened to The Great Resignation?

You may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessedYou may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessed. Over a period of about six months at the end of 2021 and beginning of 2022, we were told repeatedly that huge numbers of people were about to quit their jobs to move to something better, pursue their dream of self-employment or whatever. But, the proportion of people saying this was more or less the same as it had always been. Ask people at the end of any year about their plans for the next twelve months, and around 30-40 percent of them will tell you they want a new job or to pursue an old dream.   (more…)

Generative AI will hollow out many middle class roles over the next decade

Generative AI will hollow out many middle class roles over the next decade

Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from PearsonGenerative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson. In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted. Conversely, every of one of the top 10 least impacted are classed as blue collar, revealing launderers, dry cleaners and pressers (0 percent) as the UK’s most AI-proof job. (more…)

Creating the epicentre: unlocking the untold benefits of next-generation office spaces 

Creating the epicentre: unlocking the untold benefits of next-generation office spaces 

Many associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identityMany associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identity. The association is often linked to tech giants like Google, which created quite a stir when it originally revealed its indoor slides. Whilst the inclusion of playground furniture in the office is not right for every business, the assumption that unconventional workspaces should be limited to unconventional companies simply isn’t true.  (more…)

One year on from generative AI hype, people are scared and excited about its use

One year on from generative AI hype, people are scared and excited about its use

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasyNearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. (more…)

Half of deskless workers suspect they are invisible and expendable

Half of deskless workers suspect they are invisible and expendable

Over half of UK based ‘deskless’ workers (51 per cent) say they’re viewed as expendable by their employer. Plus, almost a third (32 per cent), feel that their corporate, desk-based colleagues regard them as inferior.  These are the findings from O.C. Tanner’s 2024 Global Culture Report which gathered data and insights from more than 42,000 employees, leaders, HR practitioners, and executives from 27 countries worldwide including 4,818 from the U.K (of which 1,734 are deskless). (more…)

Unpicking the retrofit enigma

Unpicking the retrofit enigma

We explore many of the issues around the crucial subject of retrofit in this supplement produced in partnership with BVNEarlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. (more…)

If you want people to feel fulfilled at work, you’d better cough up

If you want people to feel fulfilled at work, you’d better cough up

According to a new poll from United Culture, salary is what makes most people feel fulfilled at workAccording to a new poll from United Culture, salary is what makes most people feel fulfilled at work. More than half of employees (55 percent) ranked it as their key consideration, ahead of ‘softer’ factors such as doing something worthwhile (41 percent), or working with people they like (39 percent). It also ranks significantly higher than opportunities that will play out over the longer term, such as having a clear sense of career progression (37 percent). (more…)

Council employees working from home are committing fraud with second job

Council employees working from home are committing fraud with second job

The UK Government’s National Fraud Initiative is looking into a number of local authority employees who have been caught ‘moonlighting’ while they were supposed to be working from home for the councilThe UK Government’s National Fraud Initiative is looking into a number of local authority employees who have been caught ‘moonlighting’ while they were supposed to be working from home for the council. The NFI considers this a form of fraud because it is seen as working multiple contracts without the knowledge of employers and contrary to their terms of employment. Multiple contract working is seen as fraud when people who are paid to work full time, split their days between two or more employers without their knowledge. (more…)

Appetite for hybrid working shows no sign of letting up at large firms

Appetite for hybrid working shows no sign of letting up at large firms

companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalDataThe ongoing advancements in technology have made remote collaboration more feasible and seamless than ever before. Collaboration tools have become essential in ensuring the coexistence of the digital and physical workplace, both internally with employees and externally with clients. And in 2023, companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalData. (more…)

The final word on… workplace trends

The final word on… workplace trends

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you wouldYou would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. (more…)