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Book Review: The Emergent Workplace

Book Review: The Emergent Workplace

Looking for patterns in the mash. © Columbia Pictures

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

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One of the most important things we need at work is shelter from the storm

Shelter from the stormThe challenge of providing the optimum level of acoustic performance in an office is one of those issues that everybody accepts is very important, has at least some understanding of and has a degree of awareness of the solutions. Yet it has proved to be one of those intractable issues that suffers both from some important misperceptions and which also has to be balanced against other challenges when it comes to designing offices, not least the most significant trend of the past twenty or thirty years, namely the shift to open plan working. At the same time we have seen a shrinking of workstation footprints and the greater use of mobile phones and other technology. All of these changes have focussed attention on workplace acoustics – currently one of the most talked about issues in the workplace, and visual privacy – one of the least talked about.

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The creative talent in the UK’s regions (other than London) is quietly thriving

We can now be very confident that the UK economy is on an enduring upward path. We can also be sure that the UK that emerges from five years of recession will be very different to the one that entered it. And on that score things look pretty promising too, because we have the skills and talent needed in some of the world’s most in-demand sectors such as digital media, banking, software development, telecoms and publishing. In fact a recent report from Deloitte says that London employs more people in these and similar knowledge-based sectors than any other country in the world. But while London has an inevitable tendency to grab these sorts of headlines, it’s also great to acknowledge that London doesn’t have a monopoly on this pool of talent, and may even be less attractive as a base for some firms.

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Good practice guide for employers on using social media as a vetting tool

Advice on social media vettingThe debate over the right to privacy of job applicants whose activities may be checked on social media websites such as Facebook, LinkedIn and Twitter, has led to some confusion over what is legally acceptable. Employers’ body the CIPD’s recent social media research revealed that two in five employers look at candidates’ online activity or profiles to inform recruitment decisions, but few inform applicants as a matter of course that this is being done. But just how aware are employers of the legalities around this kind of vetting? Managers have wide discretion within the law to decide whether or not to recruit a particular candidate, but to avoid risk of legal challenge they should be fully aware of the law on data protection and discrimination in employment. The CIPD has now published some useful guidance on what constitutes good practice. More →

Benefits of social media for employers are not being realised says CIPD

Benefits of social media for business relationships and employee engagementResearch launched today at the CIPD’s Social Media in HR conference reveals social media is still a long way off from infiltrating the workplace to the extent it is used in our social lives. Three in four (76%) use social media in their personal lives, but just one in four (26%) use it for work purposes. Given the news this week that the attorney general is to publish guidance on Twitter to help prevent social media users from committing contempt of court, employers could be forgiven in being wary of the risks of social media. This is a mistake, as according to the research, ‘Social technology, social business?’ almost half (47%) of employees who use social media for work on a daily basis already see real benefits for their organisations. More →

Latest Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; Nigel Oseland makes a plea not to kill off the open plan office just because it has been misinterpreted; Cathie Sellars explains why Maslow continues to offer us the ideal definition of wellness and Annie Gurton says the ability to find meaning and purpose in our lives trumps financial rewards. Mark Eltringham writes: what Robert Frost can teach us about how we discuss the changing workplace and why he believes attempts to predict the workplace of the future are overwhelmingly rooted in the present. In the news; employers who struggle with “doing mobile”; high tech sector contributes to highest level of commercial real estate activity in over six years and zero-hours contracts are not the evil they’ve been portrayed.

The meaningful aspects of what we do give us the greatest rewards

It is the meaningful aspects of what we do

Charles Handy recently explained to attendees at Worktech 13 London why money is not the main motivating factor for employees; while at the same event, Claudia Hamm-Barstow of Jones Lang LaSalle added that the dream workplace is “a place where the company adds value to the employee experience, people feel valued and welcomed, the organisation feels meaningful, the work is rewarding and importantly there are no stupid rules”. According to The Human Givens Institute neither of these statements should be at all surprising. But The Human Givens theory adds that we also need to be respected, to feel in control, to have self-esteem, privacy and community.  And, most crucially of all, we need to have purpose and meaning in our lives. More →

The future belongs to those who leave themselves choices of how to deal with it

unknown-futureEverybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly  rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane.

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BYOD is not a temporary problem generated by a few errant staff

While most organisations are increasingly feeling the imperative to “do mobile,” many don’t know where to begin. Today’s employers have diverse workforces, made up of full-time staff, external contracting agencies, independent professionals, and part-time staff. In addition to the changes in the workforce, all enterprises (business, government and community) have been pushing their IT processes beyond their own organisational boundaries and it is increasingly clear they don’t have absolute control over the tools used to access their corporate systems and data. All this means, advises the experts at Gartner, bring your own device (BOYD) is not just a purchasing issue, but should be approached more broadly with the applications and strategies necessary for a changing world.

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Latest Insight newsletter is now available to view online

Apple 9In the weekly Insight newsletter, available to view online; an inspirational morning spent in the company of Charles Handy at the recent Worktech 13 London conference; a gallery of images [pictured] from Apple’s new $5 billion campus in California and in our exclusive interview, Dave Coplin, Microsoft’s Chief Envisioning Officer, shares his views on the full potential that technology offers a modern, digital society. Mark Eltringham wonders if our growing preference for mobiles over the office landline indicates a willingness to blur the boundaries between our private and working lives; Simon Heath says the answer to the question “How Will We Work In 2020?” is probably “exactly as we do today” and legal expert Adam Hartley explains why Zero hours contracts are not a new phenomenon.

Generation X leads the world in embracing social media recruitment

Generation X takes the lead in embracing social media recruitment

Nearly half (44%) of respondents to a new global survey on social media and workforce have been contacted about a job via social media over the past year. All generations of workers are taking part in this trend, with surprisingly Generation X (47%) just slightly in front of Gen Y and Baby Boomers (42%) in receiving job information via social networks. However the latest Kelly Global Workforce Index finds the UK lags behind many other European Countries, with just 40 per cent of UK respondents contacted through social media about an employment opportunity in the prior year, compared with 55 per cent in Germany and Poland, and 52 per cent in Ireland. More →

Quality of the place and the pace of work is more important than money

Aol’s new West Coast HQ 395 Page Mill

O+A designed Aol’s new West Coast HQ

In a remarkable session on the future of work at Worktech 13 London this week – Charles Handy declared that organisations need passion, people and profit, in that order. Money isn’t the main motivating factor for individuals either, which is why Handy’s thoughts on the emergence of the portfolio worker should inspire anyone who dreams of quitting their corporate job to do something more interesting instead. Those who don’t have that option would have been cheered to hear the prevailing message at Worktech was that employers are waking up to the fact that the quality of the place and the pace of work (i.e. flexible working) is of equal importance to remuneration in attracting and retaining staff. More →