Search Results for: employee engagement

November 3, 2016

Employers worldwide are failing to keep senior female managers engaged ⁰

by Sara Bean • Flexible working, News, Workplace

Some of the world’s biggest and best-known companies have lower engagement than they should among senior-level women, claims a new report, which found significant engagement gaps in key areas, including mentorship, appreciation and cooperation with colleagues. Roughly three quarters of those surveyed for the rewards of an Engaged Female Workforce were found to have generated lower levels of employee engagement among female senior managers. The research from BCG looked at factors that contribute to engagement levels for more than 345,000 male and female employees across the world and found that in companies in the bottom three quartiles of overall engagement scores, the scores of women increase by just 4 percent from non-manager to senior manager level while men’s increase by a full 12 percent. The study also found that companies in the top 25% of overall engagement scores had virtually no engagement gap between senior female managers (4.5) and senior male managers (4.4 ) when scores are rated from 1 (very dissatisfied) to 5 (very satisfied).

October 28, 2016

Toxic culture at work a leading grievance for unhappy staff ⁰

by Sara Bean • Flexible working, News, Workplace

Nearly a third of UK workers (30 percent) would not describe themselves as happy at work and would move jobs for better benefits and a more pleasant workplace culture, a new survey claims. The report by Perkbox finds that the power of ‘Thank You’ in business is an overlooked and often underestimated resource, yet its influence to elevate moods, increase engagement and uplift productivity is profound. Over two thirds (69 percent) of UK workers polled rate company perks and benefits as important to their overall satisfaction and more than a quarter (26 percent) rate lack of reward and recognition for good work as their number one grievance at work. Yet over half (53 percent) of UK companies do not formally recognise outstanding employees on a regular basis, while 44 percent believe that rewards and recognition are either very or extremely relevant to their business. UK workers also reported that a toxic negative culture at work was their biggest grievance (cited by 21 percent of respondents) while 17 percent highlighted micro management and 15 percent said long hours. In London, nearly half (48 percent) of workers would be likely to switch to a job that offered better benefits and overall women are more likely than men to consider work/life balance an important factor in switching jobs (41 percent vs 35 percent).

October 18, 2016

New CoreNet Global / HOK report explores impact of coworking on corporate real estate ⁰

by Mark Eltringham • Coworking, Flexible working, News

The UK Chapter of CoreNet Global, in partnership with HOK’s WorkPlace practice, has released a new report that studies the impact of coworking from a corporate real estate (CRE) perspective. With coworking now one of the fastest-growing sectors of the commercial real estate market, the new report, Coworking: A Corporate Real Estate Perspective, examines the drivers of coworking from the demand and supply side, the industry risks and implications for corporate real estate, as well as information about the owners, coworkers and centres. The CoreNet Global / HOK Coworking report highlights the ideas that changing business priorities and the need to attract talented people, reduce real estate costs, improve speed to innovation and increase productivity are driving corporations to consider different workplace models, including on- and off-site coworking.

October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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Jess Brook is Workplace Strategist at Hatch Analytics

September 20, 2016

Employers will promote internal talent to meet Brexit challenge ⁰

by Sara Bean • Legal news, News, Workplace

Bosses are divided on whether staff morale will suffer following Brexit, with 48 percent of respondents to a recent survey believing it will and 51 percent expecting no change, despite 74 percent of organisations believing employees are at least ‘somewhat concerned’ by the impact of the vote. Though the majority of companies (82 percent) believe it is their duty to keep employees informed of the potential impact of Brexit on their organisations, few (11 percent) have started communicating openly. The report by Mercer, Planning for Brexit – Talent Implications, also suggests the while the true impact of potential changes to immigration policy remains unknown so far, talent availability is being seen as a top long-term challenge. Over half (58 percent) of companies think their workforce plans will change in the longer term and the majority (66 percent) anticipate a stronger focus on developing and promoting talent from within to compensate for a possible lack of access to wider talent pools.

September 16, 2016

Career advancement opportunities help attract and retain staff ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Three in 10 US employees say they are likely to leave their employer within the next two years as employers continue to experience difficulty with attracting and retaining staff. According to the Global Talent Management and Rewards Survey, from Willis Towers Watson roughly half of employers are experiencing difficulty attracting critical-skill employees, top performers and high-potential employees. More than a third of respondents reported challenges in retaining high-potential employees (37 percent), top performers (36 percent) and critical-skill employees (35 percent). The firm’s Global Workforce Study identified advancement opportunities as key. Over a third (36 percent) cited opportunities to advance as a key reason to join a company and to leave (45 percent). However, only four in 10 (41 percent) indicated their employer does a good job of providing advancement opportunities, while nearly half (47 percent) said they would need to leave their organisation to progress.

September 6, 2016

British workers miss fewer days at work than those in rest of Europe ⁰

by Mark Eltringham • Flexible working, News, Wellbeing

Ayming, a business performance consultancy, has released its 8th absenteeism barometer, analysing workplace absenteeism and employee engagement across Europe. The research claims that UK workers missed fewer days at work last year than anywhere else in Europe, with 84 percent of workers at work each day. That compared to 72 percent in the rest of Europe, including 71 percent in France. By gender, the proportion of women in the UK who were at work every day was 88 percent surpassing that of men (83 percent). Employees aged 26-30 had the lowest attendance record – only 71 percent missed no days at work – while employees aged 51-62 had an attendance record of 92 percent.Despite the fact that UK workers took less time off work, British workers had the smallest proportion of happy and motivated employees, at just 23 percent. By contrast, 46 percent of German and 54 percent of Dutch employees regarded themselves as both happy and motivated.

September 2, 2016

Institute for Employment Studies launches new Brexit Observatory ⁰

by Mark Eltringham • Knowledge, News, Workplace

The Institute for Employment Studies, a human resources and employment think tank, has launched what it calls a Brexit Observatory, which will aim to track the effects of the UK’s vote to leave the EU on employment levels and issues. According to the IES, the Observatory will ‘provide a space to collate evidence, share relevant research and commentary, track datasets, and link to sources of independent information as the debate continues and the terms of the UK’s departure are revealed. It will build over the following weeks, months and years as events unfold and data surfaces. In addition to content originating from IES, the pages will feature guest blogs and links to external sources.’ The IES says that it hopes the Observatory will stimulate and facilitate debates on key topics, such as the labour market; education and skills; migration (including the impact on the UK’s nursing workforce); the impact on HR; workforce planning and recruitment; employment law; and employee engagement.

August 16, 2016

A well executed wellness strategy benefits staff and employers ⁰

by Beate O'Neil • Comment, Wellbeing, Workplace

Employee health and wellbeing is moving up the agenda of many companies. A recent report from the Reward and Employee Benefits Association (Reba) and Punter Southall Health & Protection found that a third of companies have a wellness strategy in place, with 80 per cent having introduced one in the last three years. Of the 70 per cent that don’t yet have a strategy, a third plan to implement one this year, a third plan to implement a plan in the next few years and the final third have it firmly on their wish list. This is driven by the fact that the UK is experiencing a major demographic change – in 2014 the average age of the population exceeded 40 for the first time. With the percentage of the total population over 60 predicted in a report from AgeUK to rise from 24.2 percent at present to over 29 percent in 2035, employers are beginning to wake up to the fact that wellness is good for staff and good for business.

June 6, 2016

How performance data can help enhance your employment metrics ⁰

by Andrea Hak • Comment, News, Technology, Workplace

The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a transformation, with tools for gathering more accurate reports based on people analytics. But what exactly can you do with this information? The main objectives of every organisation, is to boost engagement, lower turnover, provide effective training & development and attract great talent. Aside from turnover, these objectives are difficult to measure. How do you measure engagement or the effect of a training programme? This is especially difficult when your company only tracks performance annually. Data based on continuous feedback is providing new answers. There are four ways it can help: by measuring and tracking engagement; give you better insights into the causes of turnover; helping you develop a feedback culture and enabling your organisation to create better hiring and recruitment strategies. We take a closer look at these below. More →

May 25, 2016

Limited budgets greatest challenge to wellness programmes at work ⁰

by Sara Bean • News, Wellbeing, Workplace

Sixty-five per cent of respondents in a new survey across Europe, the Middle East and Africa claim that stress and mental health are the health and wellness issues they are most concerned about. Fifty-three per cent say that employees’ physical health is the biggest issue, while unhealthy lifestyles are judged to be the biggest issue by 49 percent. However, according to the study from Aon, only 32 percent of employers have emotional or psychological health programmes in place and 69 percent say limited budgets are their biggest challenge. While 93 percent of employers see a correlation between health and employee performance, just 13 percent of respondents measure outcomes of health strategies. The findings pinpoint areas for improvement and make recommendations to increase health benefits take-up, improve measurement on the impact of health initiatives and to maximise the return on investment that firms make in employee health.

May 24, 2016

A fifth of staff experience more stress at home than in the workplace ⁰

by Neil Franklin • Flexible working, News, Wellbeing

Home may not be the haven we might assume, meaning that employers who encourage staff to work from home may actually be adding to their stress levels. Around a fifth of employees find their domestic lives more stressful than their working lives and many either don’t want to discuss it with managers or feel unable to, claims a new report from MetLife Employee Benefits. According to Building Resilience in the Workplace, 19 percent of employees overall are more stressed at home than at work, with slightly more female respondents to the study claiming to be stressed more by their home lives than the workplace. Around 21 percent of women say their home life is more stressful compared to 15 percent of men. The research claims that 67 percent of employees say domestic issues – including childcare, looking after elderly parents and financial pressures – are having an impact on their work performance.