Search Results for: management

March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

January 21, 2019

Major new research projects will explore impact of management on productivity

by Neil Franklin • News, Wellbeing

A major new project led by the University of East Anglia (UEA) will examine how health and wellbeing practices can improve employee productivity. Working with research institute RAND Europe, based in Cambridge, it will look to identify which combinations of workplace health and wellbeing practices reliably improve worker health, wellbeing, engagement and performance – and deliver the best return on investment. More →

November 13, 2018

New Acas guide to performance management for staff with disabilities

by Sara Bean • News, Wellbeing, Workplace

Only one in four organisations have adapted performance management processes to consider staff with disabilities and special needs, including conditions such as dyslexia and autism. These are the findings of research carried out by Acas which has today published new advice to address the issue. The research report entitled ‘Improvement required?’ included a survey, which asked employers about performance management systems within their workplaces. The study found that one in ten employers said that their performance management system was demotivating for staff; and only one in ten employers said that their systems were used for planning and monitoring training and development.

October 31, 2018

What is in a name for the UK facilities management sector?

by Jo Sutherland • Comment, Facilities management

Westminster. Home to fiery debate, unwavering scrutiny, calls for change, and cries of “Order! Order!”. Once again, RICS’s HQ, on Parliament Square, was jam-packed with a passionate and feisty crowd, panellists and audience alike, all set on pushing the industry conversation forward. While some were keen to maintain order during FMJ’s most recent RICS-IFMA debate concerning facility management’s place in the 21st century, others were set on redefining FM in order to pinpoint what this yet unestablished definition means for the future of the profession.

September 5, 2018

From FUBAR to Five Star: Delivering Excellent Facilities Management ⁰

by Mark Eltringham • Facilities management, News

Mark Wilcock is an experienced facilities management professional and he has something to share with you. His self-written new book From FUBAR to Five Star: Delivering Excellent Facilities Management offers reflections and guidance on a range of challenges that face facilities managers in their day to day lives. Mark is currently Business Support and Planning Manager at The Co-operative Group based in Manchester and was one of the first three thousand members of the BIFM. He has around 25 years experience in facilities management across a number of sectors and in different countries. In the book he shares his thoughts on key issues related to both the day to day and strategic role of facilities managers. All proceeds from the book will be donated to Alzheimer’s Research. Image: Co-op One Angel Square office Manchester, Buro Happold/David Hopkinson

July 25, 2018

RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

by Neil Franklin • Facilities management, News, Property

The Royal Institute of Chartered Surveyors (RICS) has today launched its first professional statement to ‘reduce risk, increase transparency and further trust’ in procurement in facilities management. The RICS Procurement of facility management, RICS professional statement, UK 1st edition, was worked on in collaboration with IMFA, and also the Chartered Institute of Purchasing and Supply (CIPS). RICS says it will be looking to make this a global professional statement in due course. All RICS regulated professionals (mandatory from the 1 October 2018) will be expected to follow this guidance, but according to RICS, adoption of the framework would be competitively beneficial for all property professionals involved in the procurement of FM services, including those acting for landlords and occupiers, FM suppliers procuring services from sub-contractors and investors and public and private occupier organisations.

July 19, 2018

When it comes to change management, culture sometimes eats strategy for breakfast

by Gary Chandler • Features, Flexible working, Workplace design

21st Century organisations are under constant pressure to evolve. They are beset by a number of forces that demand they change constantly. These include the need to restructure the organisation, adapt to new technologies, respond to competitors and changes in the economy and legislative environment. Inevitably, this constant need to change affects both people and the built environment in very profound ways. However, according to a study of Culture and Change Management published by the Katzenbach Center, only around half of all transformation initiatives meet their objects over time. Among the biggest obstacles to successful change management cited by the study is change fatigue, which is characterised by a lack of empathy and a widespread failure to engage with the change process.

July 6, 2018

A storm brewing around the workplace and facilities management

by Cathy Hayward • Comment, Facilities management, News, Workplace design

In Shakespeare’s plays, the sky often goes dark and a storm starts to brew as a prelude to tragedy or violence creating a sense of foreboding. And so it was at today’s BIFM AGM in the lead-up to the special resolution to change the name of the institute from the British Institute of Facilities Management to the Institute of Workplace and Facilities Management. After a fire alarm test appositely kicked off the event, sun poured through the windows and ceiling panes of the Friends Meeting House in Manchester as BIFM chairman Steve Roots gave an update on the institute’s performance in 2017 and plans for 2018. As he introduced the format for the three ordinary resolutions, the sun dipped behind a cloud and the room was plunged into gloom causing murmurs of nervous laughter among the 80-strong audience. More →

June 12, 2018

Pay rates for senior management reflect longer working hours argues CMI

by Sara Bean • Flexible working, Legal news, News, Workplace

Business Secretary Greg Clark proposed new laws in Parliament yesterday (June 11^th) that new large firms will have to justify their chief executives’ salaries and reveal the gap to their average UK worker. It means that for the first time, UK listed companies with more than 250 UK employees will have to disclose and explain this difference – known as ‘pay ratios’ – every year. However, according to data published today by the Chartered Management Institute (CMI) and XpertHR, basic salaries for senior managers have fallen in real terms, with inflation overtaking pay increases for the first time in five years. At a time when government are shining a light on executive pay, and linking it via a ratio to workforce pay, separate CMI research has found managers worked an extra 44 days a year last year over and above their contracted hours – up from 40 days extra in 2015. The same research found 59 percent of managers are ‘always on’, frequently checking their emails outside of work and one in 10 had been forced to take sick leave because of stress.

May 31, 2018

Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

by Mark Eltringham • Facilities management, News, Podcasts, Premium Content

The latest Workplace Matters podcast features two brand new episodes. Usual host Ian Ellison of 3edges hands over the reins to Simon Iatrou to explore the intentions of the British Institute of Facilities Management to change its name to embrace workplace, and seek chartered status. Simon is joined by members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion in his professional capacity as 3edges Director and workplace specialist, to talk about the research work 3edges have been doing over the past year about the future of FM and its relationship to workplace. BIFM’s manifesto for change announcement triggered a lot of industry interest, and inevitable discussion. It seemed clear from the comments that there were topics and issues worth digging deeper into, to give Workplace Matters listeners and BIFM members an opportunity for more context, so 3edges invited the BIFM leadership team to take open questions directly, and come round the table to discuss them.

April 30, 2018

IFMA finally announces plans for new facilities management chapter in United Kingdom

by Mark Eltringham • Facilities management, News

The International Facility Management Association (IFMA) has approved a petition for the formation of a regional chapter within the United Kingdom. Talks about the chapter have been ongoing for some time. The people behind the creation of the new chapter claim it will offer facilities management (FM) professionals ‘direct localised support that taps into the global industry in ways not currently available in the UK market’. The formation of the chapter, which joins 136 IFMA chapters across more than 100 countries, comes at a time when IFMA, through its collaboration with the Royal Institution of Chartered Surveyors (RICS), is driving formation of practice standards via the International Organization for Standardization and working to more tightly integrate FM with the larger built environment industry. Details of the collaboration can be found at define.fm.

April 18, 2018

Getting meeting room management and room booking software right

by Neil Franklin • Company news, Facilities management, Technology, Workplace design

Meetings and booking of conference rooms and resources are an essential part of any business and unless you have a system to effectively manage and optimise these processes, organising a meeting can be overwhelming and time-consuming. According to a study made by thinkgrowth.org the average employee spends about five hours in meetings per week and four hours preparing for these meetings. The numbers are not decreasing. In fact, meeting frequency is increasing each year and it is clear that business meetings aren’t going away anytime soon.