Search Results for: relationships

Connection through design: The role of office designers in fostering workplace ties

Connection through design: The role of office designers in fostering workplace ties

by • Comment, Workplace design

For office designers creating spaces that foster rich, interpersonal connections between colleagues both in-person and remote is essential.For office designers creating spaces that foster rich, interpersonal connections between colleagues both in-person and remote is essential. Design with Impact is a philosophy that can help workplaces prepare to host these meaningful interactions, cultivating a shared sense of purpose among employees. There are many ways that people connect with spaces and within spaces. Physical connection is the most fundamental, and perhaps most obvious type of workplace connection. In-person interaction allows for immediate communication, the ability to read body language, and some would argue, a more meaningful connection than any relationship that can be built over video call. More →

CIBSE and IBPSA-England announce their partnership for 2025 Technical Symposium

CIBSE and IBPSA-England announce their partnership for 2025 Technical Symposium

by • Company news

CIBSE and IBPSA-England are pleased to unveil their partnership for the upcoming 2025 Technical Symposium.CIBSE and IBPSA-England are pleased to unveil their partnership for the upcoming 2025 Technical Symposium. This joint effort merges two premier events in building performance and sustainable design: CIBSE’s annual Technical Symposium and IBPSA-England’s biennial Building Simulation and Optimisation event. Themed “Fit for 2050 – Achieving Net-Zero through Intelligent, Resilient and Sustainable Design in the Built Environment,” the CIBSE IBPSA-England Technical Symposium 2025 aims to serve as a platform for the latest research and innovations in sustainable practices. This partnership underscores a shared dedication to advancing knowledge and best practices in building performance. More →

Put on your own mask first: Leadership strategies for stress management and emotional resilience

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by • Comment, Wellbeing

It can be easy when we’re in high stress situations to think only about how the stress is affecting us.Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

Recovery Journey: Starting Fresh After Addiction

Recovery Journey: Starting Fresh After Addiction

by • News

Recovery is not just a destination; it’s a continuous journey that requires perseverance, commitment, and courage. Those taking the brave step to start over after addiction often finds themselves at the threshold of transformation met with challenges yet ushered into a period of profound personal growth. Embracing sobriety means more than abstaining from substances — it involves redefining one’s life and identity. Below, we delve into the various aspects of navigating the winding road to recovery and sustaining sobriety. More →

A new generation of workplace apps is transforming people’s experience of work

A new generation of workplace apps is transforming people’s experience of work

by • Facilities management, Features, Technology, Workplace design

These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your handDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →

We need to find better ways to communicate and connect with customers in a distracted world

We need to find better ways to communicate and connect with customers in a distracted world

by • Comment, Technology

By embracing this shift and consistently delivering value and relevance to customers, businesses can thrive in a distracted worldAmongst the demands of our daily tasks, one huge challenge that often goes unnoticed: constant messages from communication platforms at every turnaround. The volume of distractions bombarding professionals is staggering. Studies show that from endless Slack notifications and video calls these interruptions disrupt workflow and concentration. This makes it incredibly challenging to navigate through the sea of digital noise. With over 157 hours lost to unproductive workplace alerts each year, the impact on productivity is undeniable. More →

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

by • AI, Comment, Technology

Gullivers Travels includes a description of a machine that woks very like modern AI systems, and with the same drawbacksGulliver’s Travels is one of those books we assume we know. But what we tend to recall is some stuff about Lilliput, giants, talking horses and possibly something about scientists trying to extract sunbeams from cucumbers. It’s really about one man’s descent into disillusion with the human race. It is acerbic, occasionally tediously detailed, and offers insight into some aspects of the human condition, which makes it timeless. More →

What is the role of a change manager?

What is the role of a change manager?

by • Comment, JB

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. The fact of the matter is that although communication is a key element of generating change, it is not the sole element or what enables change to happen. You can literally have thousands of communications of all different kinds from emails, posters, videos and townhalls, to name a few, but none of this will mean that change will actually occur. More →

Rigid return to office mandates and fixed places of work are backfiring

Rigid return to office mandates and fixed places of work are backfiring

by • Flexible working, News, Workplace

A new study by Great Place To Work claims that forcing employees back to the office with so-called return-to-office mandates can have negative consequencesA new study by Great Place To Work claims that obliging employees back to the office with so-called return-to-office mandates and restricting their choice of work location can have negative consequences for the business. The report based on a survey of 4,400 US workers, claims to reveal a strong correlation between work location flexibility and positive employee experiences. Compared to those without a choice, employees with control over their work environment are three times more likely to want to stay with their company, and significantly less likely to become disengaged – a trend that has been referred to as “quiet quitting.” They’re also more likely to put in extra effort, foster good relationships with their managers, and feel their workplace fosters a healthy psychological and emotional environment. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

by • Facilities management, Flexible working, Technology, Workplace design

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

by • Company news

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →

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