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March 27, 2015

The latest issue of the newsletter is now available to view online

by Mark Eltringham • Newsletter, Property, Wellbeing, Workplace, Workplace design

In this week’s issue; we glimpse the lives of Japanese workers who reject social norms and instead choose to live in Internet cafes; a new report explores how artificial light and the dark affect us in more ways than we might think; HSBC announces its plans to relocate a thousand employees from London to Birmingham; the civil service looks for better ways to meet the needs of disabled staff and overcome their current barriers to career progression; the Government reports on the state of its estate including a look at how it is introducing new ways of working to drive change; a new report lays out the challenges and opportunities of the much talked abut subject of workplace wellbeing; and Anna King offers some thoughts on this year’s MIPIM event. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 26, 2015

London remains world’s most expensive city in which to live and work

by Sara Bean • Facilities management, News, Property

London has retained its place as the world’s most expensive city for businesses to accommodate their employees. But according to the latest analysis from Savills, Hong Kong and New York are closing the price gap. The three cities have dominated the Savills Live/Work Index since its launch in 2008 and form a tight group of world class cities where it now costs over US$110,000 per employee per year to rent typical office and living space. London is now 7.3 percent cheaper in dollar terms than in June 2014, while 4th placed Paris has slipped below the US$100,000 per employee threshold for the first time since mid-2012 as a result of rental falls, dollar appreciation and euro weakness. Meanwhile, fuelled by an improving US economy and tech industry expansion, San Francisco has outpaced all other cities in the live/work index, with growth in rent and other real estate costs of 55.1 percent since 2008.

March 25, 2015

Report identifies the challenges and opportunities of workplace wellbeing

by Mark Eltringham • Briefing, News, Wellbeing, Workplace, Workplace design

Much of what has been called workplace strategy in recent years has been more about cutting costs than supporting people, often to the detriment of the latter. That is the central claim of a new report authored by Kate Lister and Tom Harnish of Global Workplace Analytics and sponsored by office furniture maker Knoll. The paper, What’s Good for People? Moving from Wellness to Well-Being, explores how better workplaces, processes and practices can improve workplace wellbeing, employee engagement and organisational performance. The study starts from the premise that people are dealing with unprecedented stresses and pressures in the workplace which now need to be addressed in the context of a recovering economy, the limits of an approach that focuses on doing more with less and an increasingly scant pool of human resources and talents.

March 25, 2015

HSBC to relocate its UK headquarters building to Birmingham

by Mark Eltringham • Cities, News, Property

Banking giant HSBC has announced the relocation of its core banking business for personal and business customers to the Arena Central development in Birmingham. The move will see the bank take a long term lease on a 210,000 sq. ft. office and relocate around a thousand employees to the new headquarters building from London over the next four years. The choice of location follows a review into the bank’s operations and its ability to service the needs of some 16 million customers in the UK. The West Midlands is the UK’s second largest financial centre after London, with some 220,000 employees across the region. Two years ago, Deutsche Bank completed a deal for 200,000 sq. ft. of new space at Brindleyplace and earlier this year, the local council announced plans for the Snow Hill area in an attempt to create an alternative to London’s Docklands.

March 25, 2015

Workplace services provider to pay all staff the living wage

by Sara Bean • Company news, Facilities management, News, Public Sector, Workplace

Services and facilities management group Sodexo has announced it is to join the Living Wage’s Service Provider Scheme and in future will report on and address the gender pay gap. It is part of its Public Service Pledge, an ethical manifesto for its contracts and conduct that includes a set of commitments aimed at ‘achieving a fairer and better society’. The Pledge also details ways in which it will step up reporting on its public sector contracts to increase transparency and accountability. Chief among these are pledges to publish the savings produced for Central Government through its contracts, and to publish annually how it has contributed towards Government clients’ stated target outcomes. Sodexo employs 34,000 employees in the UK and Ireland, with over half of those working on Government contracts, in justice, defence, healthcare and education.

March 24, 2015

Film: The Japanese workers who withdraw to live in Internet cafes

by Mark Eltringham • Comment, Flexible working, Technology

Japanese workers appear to manifest some of the most extreme reactions to the challenges of modern life. Often these are related to the uncertainties of work and the fracturing of time and space associated with contemporary working life. Two of the most common characteristics of the Japanese response appears to be isolation and exclusion. Recently, the Japanese Government investigated the phenomenon of banishment rooms which some firms are alleged to have used to exclude unwanted employees. There has also been a great deal of talk about hikikomori, those people who lock themselves away from the rest of the world, estimated to be up to 1 percent of the population. Now, a new film from Shiho Fukada tells the story of two Japanese men who have taken to living in Internet cafes as they seek to find their way in life.

March 24, 2015

Government publishes its State of the Estate Report for 2014

by Mark Eltringham • Facilities management, News, Property, Public Sector

Yesterday, the Government published its State of the Estate report for 2014 detailing the size and cost, efficiency of use and sustainability of central government buildings. The report covers all central government property with the exception of the military estate, prisons, NHS, Defra rural estate, Foreign & Commonwealth Office and Home Office and overseas estate. The current Government has laid great store on its ability to rationalise and improve the estate and the report focuses on its achievements in this regard. The report claims that since 2010, the changes have resulted in the estate divesting some 2,000 properties (28 percent of the total), reduced the footprint of the estate by 2 million sq. m. (a 20 percent reduction). It claims that this has been achieved by “identifying underused properties and modernising buildings to make better use of a smaller number of properties and the space within them.”

March 24, 2015

Guidance published for SMEs on management and wellbeing of older workers

by Sara Bean • Legal news, News, Wellbeing, Workplace

Since the the Default Retirement Age (DRA) was abolished in 2011, there’s been a growing awareness that the UK population is ageing at a rapid rate. One in six people in Britain are now over 65, with eight million workers aged 50 and over. But what is often overlooked is that the majority of older workers work for small and medium sized businesses. Of the 8 million workers who are 50 and over, 5.2 million work for businesses with less than 250 employees. Now in the first of its kind to specifically target smaller employers, new guidance published by Healthy Working Lives, part of NHS Health Scotland, aims to provide advice on hiring and managing older employees. Managing Healthy Ageing Workforces has been written by Dr Matt Flynn, Director of Newcastle University’s Centre for Research into the Older Workforce, and Kathleen Houston, Development Manager for Healthy Working Lives.

March 22, 2015

March 20th issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; we highlight six key workplace related issues from this week’s Budget announcement; Alan Williams tells a little tale of how facilities management might bring an organisation’s value to life; Colin Watson considers what our colonisation of tall and floating buildings tells us about how we work; office workers gripe about the problems they experience with the technology that is supposed to help them; Manchester and Edinburgh emerge as the UK’s most dynamic regional property markets; employee benefits policies fail to reflect the needs of family life; and the UK is missing out on a chance to harness the commercial nous and experience of the over 50s. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 20, 2015

Happiness and wellbeing must be at the heart of the economy finds new report

by Sara Bean • Flexible working, News, Wellbeing, Workplace

To mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

March 18, 2015

What the colonisation of new domains tells us about how we work

by Charles Marks • Architecture, Cities, Comment, Flexible working

Headlines about the world’s accelerating taste for skyscrapers tend to be dominated by the big numbers. This is a world in which size is important, but get behind the focus on height and you find some very interesting data about the rapid and significant changes in what these tall buildings are actually for and how this chimes with broader changes in the way we create and use workplace and shared spaces. According to the most recent annual report on the world’s skyscrapers from the Council on Tall Buildings and Urban Habitat, last year was a record breaker with 97 new skyscrapers completed globally. The devil here is in the detail. While the world’s tallest new building was One World Trade centre in New York, the overwhelming majority of new skyscrapers are to be found in Asia generally and China in particular.

March 17, 2015

How facilities management brings organisational values to life. Or not

by Alan Williams • Comment, Environment, Facilities management, Workplace

We have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?