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Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; new research from the Economist Intelligence Unit reveals organisations and business leaders are not very good at judging how responsive they are to change; while Deloitte research suggests the more firms strive to engage with the people who work for them, the less engaged they become. CIBSE designs its brand new website around an iconic new London building and RICS unveils plans for additional office space. Mark Eltringham on what lifts tell us about life; why the urban environment is an increasingly important part of the ‘virtual’ workplace; and to mark the United Nation’s International Day of Happiness, Jessica Pryce-Jones and Julia Lindsay explain why work should be a key focus of improving happiness.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

Public sector purchasing doesn’t need this kind of lightbulb moment

lightbulb1The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.

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Why work should be a key focus in improving our happiness

Happiness at work comment

The iOpener Institute for People & Performance is an official partner of the UN International Day of Happiness, which took place this week. Here, iOpener’s Joint CEOs Jessica Pryce-Jones & Julia Lindsay explain why work should be a key focus of improving happiness. The UN International Day of Happiness is designed to recognize that ‘progress’ is about increasing human happiness and wellbeing as well as growing the economy. The UN’s focus this year is on ‘reclaiming happiness’. The origins of the day lie in the July 2011 UN General Assembly resolution which recognized happiness as a fundamental human goal. In April 2012 the first ever UN conference on Happiness took place. On the back of this, they designated 20th March as an annual worldwide focus on celebrating and growing happiness. More →

Happiness and wellbeing more important to people than economy

International Happiness DayWhatever their opinion on yesterday’s Budget, the vast majority of Britons think levels of happiness and wellbeing matter more than the size of the economy. In a YouGov poll commissioned to mark today’s United Nation’s International Day of Happiness, a majority (87%) of UK adults were found to prefer the “greatest overall happiness and wellbeing”, rather than the “greatest overall wealth” (8%), for the society they live in. And despite the Conservative Party’s much lampooned attempts to appeal to working class people who they presume enjoy bingo and beer, this majority was found to be broadly consistent across all regions, age groups and social classes. LSE economist and co-founder of Action for Happiness, Lord Richard Laya says the results show that more priority should be given to mental health and wellbeing. More →

European executives overconfident about their ability to manage change

SupertankerThere are a number of casual truisms about the modern workplace that everybody accepts to the point they become clichéd. But knowing something and knowing what to do about it can be two completely different things. While we might all agree that ‘change is a constant’ and the ‘main driver of change is technology’, both ideas are subject to the interconnected and immutable law that whatever we do is likely to be wrong to a greater or lesser degree. According to new research from the Economist Intelligence Unit, one of the main reasons for this is that organisations and business leaders are not very good at judging how responsive they are to change, make the converse misjudgements about the readiness of their competitors. In the words of the survey, they tend to see themselves as speedboats while viewing their competitors as supertankers when the reality is often the other way around.

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What the UK regional divide can teach us about the way we design offices

Mind the GapIn the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

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Might a lack of joined-up thinking undermine UK high-tech ambitions?

Old Street: the UK's tech epicentre

Old Street: the UK’s tech epicentre

Over the past week both Prime Minister David Cameron and London Mayor Boris Johnson have offered up visions of economic success founded on new technology. Yet, as the CBI points out in a new report pinpointing the dearth of talent needed to  make such dreams a reality, politicians often appear to ignore the realities of a situation. In its new report, Engineering our Future,  the CBI calls for significant action to make a career in the key disciplines of science, technology, engineering and maths more attractive and easier to pursue. The report points out that these are the skills needed to underpin the Government’s stated focus on the tech, environmental, engineering and manufacturing industries that will shape the country’s future and is calling for a cut in tuition fees, new courses and inter-disciplinary qualifications to allow those skills to flourish.

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Gallery: Google’s Kuala Lumpur office offers an alternative vision of a tech palace

imageMention the offices of Google (or Facebook or Apple) and you’re perhaps most likely to think of the latest generation of gleaming Xanadu-like corporate tech palaces now being planned or built in London or California. But the new offices of Google in Kuala Lumpur offer a distinctly different vision. Designed by M Moser Associates, this is a compact community space centred on a cafe, meeting rooms and retro gaming zone. The pre-school acid colours and shapes, regionalised biomimicry, exposed building services, toys and knowing use of vintage decor are all familiar elements of a design aimed at young(ish) techies and creatives, but the main drivers for the revamp are the equally familiar commercial needs to consolidate a previously dispersed workforce into a single space and give them a choice of zones in which to interact. More →

A field guide to workplace terminology (part 2)

devils-dictionaryA year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as:  “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.

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International Women’s Day: odds still stacked against women in the workforce

Odds stacked against women in workforceThe 110th International Woman’s Day took place this weekend, and, aside from highlighting the continuing struggles of women across the world, comes research that reveals how in this country, the odds are still stacked against women at work. More than four in 10 (42%) women aged between 18-34 said they have personally faced a gender barrier, followed by 34 per cent of those aged between 35-54 and 26 per cent of women aged 55 and over. Of those women who have experienced inequality at work, over a third (35%) say they believe male colleagues at the same level earn more than they do.  Thirty one per cent indicate they are assigned work that is below their level and are therefore unable to demonstrate their abilities, while almost one in five (19%) say that junior colleagues don’t take instructions from them, but will do from male colleagues of equal seniority. More →

The workplace of the future is one founded on uncertainty

workplace of the futureWe now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful.  Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

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Large and small firms demand greater transparency in government procurement

WhitehallThe whole thorny issue of public sector procurement is never far from the news, but this week gained new prominence as one contractor walked out on a £1 billion contract because it felt the Ministry of Justice hadn’t grasped the idea of intellectual property amongst other things, while the Confederation of British Industry raised the stakes overall by claiming that a culture of secrecy in government purchasing continues to foster mistrust and waste taxpayers’ money. The CBI goes so far as to claim that even the most high profile botched contracts over recent years have not deterred the government from its move to inculcate a culture of opacity rather than transparency when procuring goods and services. It called on the Government to move to open book contracts so that all parties are aware of contract terms and margins.

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