June 6, 2024

Workplace AI usage is rocketing, but are people using it for the right things?

by Neil Franklin • AI, News, Technology, Workplace

The latest Workforce Index from Slack claims there has been a significant rise in AI usage in UK workplaces. Since September 2023, there’s been a 66 percent increase, with an additional 18 percent jump since the beginning of 2024. This trend reflects growing enthusiasm among employees about the technology, with 44 percent of office workers saying they are ‘enthusiastic ‘about using workplace AI in their daily tasks. However, the survey also uncovers potential problems with wider AI acceptance. Many employees may not have the right training to fully benefit from AI’s potential. Instead of using the time saved by AI for strategic activities or skill development, most workers say they plan to prioritise administrative tasks. More →

June 5, 2024

GenAI is already driving down demand for freelancers

by Neil Franklin • News

The demand for freelancers working in writing, and coding related jobs has dropped by 21 percent since the launch of ChatGPT in November 2022, according to new research by Imperial College Business School, Harvard Business School and the German Institute for Economic Research. This research paper, Who is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms, looks at the impact of GenAI technologies on the demand for creative professionals who work on an hourly basis for different clients. More →

June 4, 2024

London office market sees sharp decline in leasing activity

by Marvin Gort • News, Property

The London office leasing market kicked off 2024 with a significant downturn, according to a new report from Devono. After a strong end to 2023, leasing activity plummeted by 45 percent in the first quarter, with only 2.3 million sq ft of space leased. This falls short of the 5-year average for Q1 and marks the lowest total since late 2022. The report attributes the decline to a combination of economic factors, including a recent recession and rising inflation. Businesses are cautious about committing to new office space in this uncertain climate. More →

June 4, 2024

What is the role of a change manager?

by Jennifer Bryan • Comment, JB

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. The fact of the matter is that although communication is a key element of generating change, it is not the sole element or what enables change to happen. You can literally have thousands of communications of all different kinds from emails, posters, videos and townhalls, to name a few, but none of this will mean that change will actually occur. More →

June 3, 2024

Mismatched technology may be driving down productivity

by Neil Franklin • News, Technology

A new poll from Apogee Corporation claims that current workplace environments are failing to cater to different personality types, leading to significant collaboration challenges, reduced productivity and potentially driving away ‘talent’. The survey of 1,001 UK employees in mid-sized businesses suggests that 79 percent of workers struggle with meeting technology when collaborating with colleagues. This is particularly detrimental to extroverts, with 84 percent reporting a drop in productivity while working remotely. More →

June 3, 2024

Forget Cannes. Commercial property sector hits the North to great effect

by Helen Parton • Cities, Comment, Property, Public Sector

An hour or two on the train from that part of the UK that gets talked about most and much better optics for local authorities to chase private investment than the South of France, little wonder the UK’s Real Estate Investment and Infrastructure Forum (UK REiiF) proved so popular this year. Over 13,000 attendees descended on Leeds for three days in May this year, a figure all the more remarkable when considering the event only started in 2022 with nearly 4000 attendees, which it nearly doubled the following year. Back to 2024 then and housing was a strong focus but that’s not to say some interesting stories from the commercial property sector didn’t also arise. More →

June 2, 2024

A brief history of the future of work

by Mark Eltringham • Features, Flexible working, Technology, Working culture

The past few years and our current predicaments should serves as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. It’s important to remember this as we continue to grapple with the nature of the present and future of work in the wake of the pandemic. More →

May 31, 2024

Make my day, punk. With Will Easton

by Mark Eltringham • Facilities management, Features, Flexible working, Podcasts, Workplace Cocktail Hour

Will Easton joins me for a chat over a drink on the Workplace Cocktail Hour podcast. We discuss many things including: the scope of facilities and workplace management and why it offers so many career opportunities for people; punk approaches to work; what presence means and why it can be found in mosh pits as well as when touching grass; the emerging role of UX in designing offices; and why you should take the claims of iconic office designs with a pinch of salt. We even come up with an edgy but surprising playlist in the course of the conversation, which you can find below. More →

May 31, 2024

People must take the lead on hybrid working to drive highest returns

by Neil Franklin • Flexible working, News, Technology

A new report from workplace technology provider Eptura suggests that employee-led hybrid working models and connected technology drive the highest returns for businesses. According to its first half 2024 Workplace Index report [registration], companies with hybrid working models in which employees can choose when to come to the office are seeing the most benefit. This is because employees who work effectively in the office can generate an average revenue increase of 3-8 percent. The study also claims that globally, employees are now spending an average of 3 days a week in the office, with the biggest increase being seen in the Asia-Pacific region. The most common days for office attendance remain Tuesday through Thursday. More →

May 30, 2024

Four simple ways to embrace neurodiversity in the workplace

by Mark Catchlove • Comment, Wellbeing, Workplace, Workplace design

It is thought that up to 20 percent of the UK population is neurodivergent and while many companies now are more educated on the need for diversity, many still have some way to go to adapt their workplaces both culturally and physically to ensure these individuals feel they are truly supported, valued, respected and able to the excel in their role. Sadly, a recent study by Birkbeck found that 65 percent of employees with a form of neurodiversity fear discrimination at work, despite companies increasingly recognising the need for inclusivity. More →

May 29, 2024

MIT professor pours cold water on the prevailing hype about AI and the economy

by Neil Franklin • AI, News, Technology

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

May 29, 2024

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

by Stephanie Fitzgerald • AI, Comment, SF, Technology

In my line of work, it is easy to get away with not being au fait with technology. Having previously laughed off my ineptitude saying ‘there’s a reason I work with people not machines!’ I never considered I had a place in the realm of all things IT and computers. Until I discovered AI. More specifically, Deep Neural Networks. With a specialism in Neuropsychology, I was intrigued by a discipline that aimed to recreate that which we barely understand; the human brain. One of my favourite (and most frustrating) realisations when I began studying more than twenty years ago, was that I could dedicate myself to learning about the human brain 24/7 for the rest of my life… and still barely scratch the surface. Yet here was an AI community telling me they could recreate it. I was beyond intrigued and so began my unexpected delve into the world of all things machine learning and I haven’t looked back. More →