Search Results for: business

Senator Group’s Colin Mustoe honoured with lifetime achievement award

Senator Group’s Colin Mustoe honoured with lifetime achievement award

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, has presented Colin Mustoe MBE with a Lifetime Achievement Award in recognition of his outstanding contribution to the office furniture sector of the British furnishing industry. The Lifetime Achievement Award is presented annually to a leader who has devoted their life to the furtherment of the furnishing industry and left an indelible mark on the trade. More →

Mastering GenAI: how to bridge skills gaps and boost employee confidence

Mastering GenAI: how to bridge skills gaps and boost employee confidence

The introduction of GenAI in the workplace means this skills gap is set to expandSix in ten employees will require training before 2027 according to the World Economic Forum, which estimates that the talent shortage will exceed 85 million people by 2030. The introduction of GenAI in the workplace means this skills gap is set to expand. In Udemy’s recent Global Learning & Skills Trends Report, we found that there are three key learning and skills trends for 2024. Firstly, we are seeing that companies are increasingly looking to hire based on skills rather than formal qualifications like degrees, as these hires more closely align with long-term strategic goals and are better equipped to upskill existing teams. More →

People are spending more time in the office, but no sign of a full return for many

People are spending more time in the office, but no sign of a full return for many

Many of the UK’s tech workers are embracing a structured return to spending more time in the office, according to a new report. According to the survey of 2,000 people from Techspace, there has been a ‘notable shift’ towards embracing structured office time, with Monday to Wednesday emerging as the top choices for in-office workdays. The report claims that this preference indicates a growing recognition of the benefits of face-to-face collaboration and a desire for a more traditional office environment. More →

Marcie Incarico: a tribute

Marcie Incarico: a tribute

We were deeply saddened to hear that Mix Interiors’ board director, Marcie Incarico, had lost her battle against cancer. Marcie was a tour de force, bringing boundless energy and strong leadership to her team. Marcie always strived for excellence, whether working on behalf of her clients or delivering her own company’s products and events. This, of course, was most visible through the Mixology and Mixology North events, where Marcie and the team built on the successful model developed by me and Henry Pugh – a model that put celebration of the industry at its heart. More →

The Great Resignation has given way to The Big Stay, says the CIPD

The Great Resignation has given way to The Big Stay, says the CIPD

The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed.The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed. Workers are increasingly staying put in their current jobs and more employers are holding steady on staffing levels as the labour market slows, according to the CIPD’s latest Labour Market Outlook report. The survey shows more than half (55 percent) of employers are looking to maintain their current staff level – the highest level since winter 2016/17. The CIPD’s new report, based on a quarterly survey of 2,009 employers, also cites data from the ONS vacancy survey and analysis on turnover from the Labour Force Survey, with all indicators pointing to lower staff attrition in 2024 and trends returning to pre-pandemic levels. More →

We must embrace AI for sustainable workforce transformation

We must embrace AI for sustainable workforce transformation

Some say AI will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job rolesEach technological revolution has gotten faster; and the era of Artificial Intelligence is accelerating at an unprecedented rate—an intimidating prospect, given Musk’s recent prediction of AI surpassing human intelligence. Some say the tech will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job roles, elevating the standard of living and improving overall productivity. More →

Seven industry associations join forces to develop  real estate carbon pricing strategy

Seven industry associations join forces to develop real estate carbon pricing strategy

Seven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sectorSeven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sector that takes a value chain perspective and enables pricing to be incorporated into investment decision making and accelerate its adoption. More →

Wellworking recognised as one of the UK’s Best Places to Work

Wellworking recognised as one of the UK’s Best Places to Work

Wellworking, an award-winning UK supplier of home and office furniture and specialist in workplace wellbeing, has been recognised as one of The Sunday Times Best Places to Work 2024. This prestigious nationwide workplace survey celebrates Britain’s top employers, and highlights where employee happiness and wellbeing is prioritised. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

While AI revolutionises the workplace, employees take charge and companies scramble

While AI revolutionises the workplace, employees take charge and companies scramble

 

A new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep paceA new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep pace. The 2024 Annual Work Trend Index from Microsoft and LinkedIn titled AI at work is here. Now comes the hard part highlights one particular finding: 79 percent of leaders believe AI is crucial for staying competitive, yet 60 percent worry their companies lack a proper plan. This leadership gap is creating a situation where employees are taking matters into their own hands. More →

Firms growing concerned about increase in litigation

Firms growing concerned about increase in litigation

 

Seven in ten (71 percent) UK businesses are concerned about rising business litigation, with nearly three quarters (72 percent) reporting an increase in cases brought against their companies over the past five years and three in five (60 percent) anticipating a further rise over the next 12 months, according to a new poll from insurance broker Gallagher. The multi-sector survey of 764 business leaders claims to have found an upsurge in litigation is being driven by a number of factors, notably the rising cost of living (47 percent), economic instability (36 percent) and a more litigious UK society generally (35 percent). More →

People don’t hear back from half of the jobs for which they apply

People don’t hear back from half of the jobs for which they apply

British job seekers don’t hear back from almost half (45 percent) of the jobs they apply for, according to a new poll from Indeed. According to ONS data, there are 916,000 job vacancies in the UK, but with frustrations around the hiring process, these aren’t set to be filled quickly or effectively. The survey of 1,000 working people and 1,000 hiring professionals in the UK shows that the hiring process is inefficient for both job seekers and businesses, delaying the right candidate being matched with the right role. More →