June 28, 2024
Search Results for: happiness
After soon-to-be 25 years of serving as Chief Executive for the British Council for Offices, Richard Kauntze will be stepping down in summer 2025. His successor will be appointed by the 
June 19, 2024
Secret AI cameras have been tracking the emotions and demographics of rail passengers
Many thousands of unsuspecting train passengers in the UK have had their emotions and demographics recorded by hidden AI camera systems at major stations, a new report reveals. The news, raising serious privacy concerns, comes after a freedom of information request by Big Brother Watch. For over two years, Network Rail, the company overseeing Britain’s railway infrastructure, conducted a covert trial program at key stations like London’s Waterloo and Euston, Manchester Piccadilly, and others across the country. More →
May 28, 2024
Since the pandemic, people now work six fewer months over the course of their lives
As the UK government warns that the state pension age might need to rise, a new report from the the International Longevity Centre UK (ILC) claims that, between 2019 and 2022, people’s work span in the UK fell by 6 months. The report argues that, to enable more people to stay healthy and be in work for longer, the next government should invest more in preventing ill health, supporting people to stay in work and building healthier behaviours. More →
May 13, 2024
Wellworking recognised as one of the UK’s Best Places to Work
Wellworking, an award-winning UK supplier of home and office furniture and specialist in workplace wellbeing, has been recognised as one of The Sunday Times Best Places to Work 2024. This prestigious nationwide workplace survey celebrates Britain’s top employers, and highlights where employee happiness and wellbeing is prioritised. More →
May 12, 2024
How to personalize customer service correspondence via email
Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →
March 25, 2024
When you empower your colleagues, you’re delivering excellence for them and your clients
The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →
March 20, 2024
The office of the future is a dream of the answers to current problems
Lewis Carroll’s second best known work The Hunting of the Snark is a long nonsense poem that describes the pursuit by a group of adventurers of an elusive creature called a Snark. This turns out to be a much more dangerous Boojum when it is finally seen, causing one of the crew members to vanish. The poem may or may not be an allegory for the pursuit of happiness but it could easily be about our pursuit of anything elusive, imaginary or ephemeral. More →
March 9, 2024
Is a simple thank you too much to ask for?
The rate of change in business today is accelerating, whether that’s technological change, customer demands, economic uncertainty – all are complex challenges. As a result, employees have to be more resourceful, hard-working and dedicated in order to keep up. But according to McKinsey, over half of our employees are not engaged. Productivity is stagnant, Quiet Quitting is rife and employees feel a sense of not being connected to anything. More →
February 16, 2024
Why changing with the seasons is key to the all-weather workplace
Love it or hate it, weather chat is part of Britain’s day to day – yet in the world of work it’s not just casual small talk. In fact, the seasons have a real impact on how we feel and perform. The change in seasonal characteristics influences what employees need from where they work. Looking after employee wellbeing and putting individuals in the best position to be productive at work means different things throughout the year. Building in flexibility within workplace strategy and office design is a way to ensure working environments remain a magnetic destination that support people all year round…but what does this type of flexibility look like? More →
January 22, 2024
Woven Image adds five new colours to its acoustic offering
The allure of the natural world is the inspiration for Woven Image’s extended colour palette with 5 new colours: dusk, mint, butter, cayenne and nutmeg. By embracing the ongoing evolution of colour and textural finishes in the built environment, these portfolio refreshments from Woven Image support interior designers and architects to deliver sustainable, acoustic solutions that evoke moods of relaxation and happiness through clever function and aesthetics. More →
January 17, 2024
Many employers don’t think GenZ are well prepared for the workplace
A new poll from WorkL claims that half of employers believe that Generation Z is not entering the workplace well-equipped with the skills and knowledge needed for their roles. The annual WorkL Global Workforce Report 2024 suggests that mentoring initiatives are being implemented by employers to support Gen Z, with four in ten employers taking the step. Having been significantly impacted by the global pandemic and the shift in traditional working practices, WorkL has seen a falling engagement score for the youngest demographic over the last 12 months; decreasing from 71 percent in 2021 down to just 67 percent in 2023, a concerning four percentage point decrease and the lowest score out of all age groups. More →
April 29, 2024
Stress, anxiety and a beamish response to it all
by Mark Eltringham • Comment, Legal news, Workplace