Search Results for: wellbeing

Poor mental wellbeing costs UK contact centres almost £1 billion each year

Poor mental wellbeing costs UK contact centres almost £1 billion each year

mental wellbeing contact centresPeople working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year. That’s according to a new study, Duty of Care Gap [registration] from MaxContact. The contact centres industry is a huge contributor to the UK economy, employing over 800,000 people across the country. Yet the industry is facing a mental health crisis, with 83 percent workers saying their work is taking a toll on their mental wellbeing, with staff reporting high stress levels (62 percent), anxiety (48 percent) and feeling overwhelmed (46 percent). More →

Workplace health and wellbeing needs a radical rethink

Workplace health and wellbeing needs a radical rethink

workplace health and wellbeingHealth and wellbeing lobby group ukactive has called for a radical rethink of health incentivisation in the workplace, including expanding the Cycle to Work scheme to cover gym memberships and equipment as more people work from home, in a new report called The Active Workforce. A study [registration] conducted by the ukactive Research Institute, informed by Sport England and business organisations including the Federation for Small Businesses (FSB), examined the state of workplace health and wellbeing for small to medium enterprises (SMEs) following the Covid-19 pandemic. More →

Four-day working week can improve wellbeing and reduce social inequality

Four-day working week can improve wellbeing and reduce social inequality

four day working weekResearch from the University of Kent has shown how a national four-day working week can positively impact workers and their families’ wellbeing, improve social cohesion and reduce social inequality. In a paper published by the Journal of Social Policy, Professor Heejung Chung from Kent’s School of Social Policy, Sociology and Social Research discusses how a shorter working week can help tackle issues by giving workers the ‘right to time’, shifting a balance between work and non-work activities in daily life. More →

Structural and cultural change are what we need to escape the wellbeing rut

Structural and cultural change are what we need to escape the wellbeing rut

wellbeing at workWellbeing has been one of the largest challenges to the UK workforce over the last several years. A recent study by the Mental Health Foundation and the London School of Economics and Political Science (LSE), states that mental health problems cost the UK economy at least £117.9 billion every year – around 5 percent of the UK’s GDP. Companies recognise the urgency to help: British employers planned to increase spending on employee mental health and wellbeing by 18 percent from 2021 to 2022. But the long and short of the issue is that this progress is being outpaced by accelerating burnout rates among workers. More →

Wellbeing and mental health drop down business agenda, despite COVID fallout

Wellbeing and mental health drop down business agenda, despite COVID fallout

wellbeing at workWellbeing and mental health are beginning to slip down the business agenda, a new report from the CIPD and Simplyhealth claims, despite the fact that organisations are still dealing with the fallout from COVID-19 and it remains an on-going concern for workers.  The Health and Wellbeing at Work 2022 report suggests that the number of HR professionals who think that wellbeing is on the agenda of senior leaders has fallen from 75 percent to 70 percent in the past year. There has also been a drop in the proportion of HR professionals who think senior leaders encourage a focus on mental wellbeing through their actions and behaviours, falling from 48 percent in 2021 to 42 percent in 2022. More →

Flexible working and wellbeing? We already know how that all works

Flexible working and wellbeing? We already know how that all works

flexible working and wellbeingIf you want to make God laugh, tell him your plans. Woody Allen’s wise observation could have been made for this year. But it’s not just true for plans that go awry, but also those that go right in unexpected ways.  For example, what better time to publish a book about the links between flexible working and wellbeing than in April 2020 as large swathes of the population were adjusting to completely remote work, many of them for the first time? More →

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

Wellbeing, skills and diversity data absent from majority of FTSE 100 firms’ annual reports

wellbeing, skills, diversityNew analysis of FTSE 100 annual reports finds that while workforce reporting has improved in the past two years, the quantity and quality of disclosures still varies significantly and remains very poor in places. The new report, How do companies report on their ‘most important asset?, from the CIPD, the PLSA and Railpen, analysed the quality of workforce disclosures in the 2021 annual reports of FTSE 100 companies against seven key themes: Workforce cost and composition; employee relations and wellbeing; reward; voice; skills, capabilities and recruitment; and response to COVID-19. More →

Britain’s workplace wellbeing champions crowned at national awards

Britain’s workplace wellbeing champions crowned at national awards

wellbeing awardsThe organisations and businesses leading the way in promoting their employees’ wellbeing have been honoured in a brand new awards series. The Great British Workplace Wellbeing Awards were founded last year by the Great British Entrepreneur Awards team and industry specialists Wellity Global to recognise the inspiring response of employers across the UK to the ongoing wellbeing and mental health crisis amongst the working population. More →

The philosophy of wellbeing: Elina Grigoriou in conversation

The philosophy of wellbeing: Elina Grigoriou in conversation

philosophy of wellbeingElina Grigorou is the author of a fantastic book called Wellbeing in Interiors: Philosophy, Design & Value in Practice. The book looks not only at the ways organisations can use design to address the wellbeing of individuals, but also the impact this approach has on them as individuals in terms of their creativity and productivity. This in turn can have a transformative impact on the organisations for which they work. More →

Wellbeing strategies often fail to align with business objectives

Wellbeing strategies often fail to align with business objectives

wellbeingEmployers feel far more responsibility for employee health and wellbeing than ever, yet formalised strategic action often remains unchanged, claims Aon’s UK Benefits and Trends Survey 2022. The report suggests there has been a significant increase over the last year in the number of employers that strongly agree they have a responsibility for the health and wellbeing of their employees, rising from 20 percent in 2021 to just over half of all respondents (51 percent) in 2022. Forty-four percent agree they have a responsibility, and just 5 percent disagree or have no view. More →

Toxic workplace habits continue to undermine wellbeing

Toxic workplace habits continue to undermine wellbeing

New research by Bupa claims there are five toxic workplace habits that are especially harmful to employee wellbeing, including ‘chronic procrastination’ and ‘workplace stress’. As a result,  UK employees are actively searching for advice on how to manage their wellbeing at work. More →

Wellbeing ‘not necessarily’ harmed by long hours, study claims

Wellbeing ‘not necessarily’ harmed by long hours, study claims

wellbeing and long hoursPutting in overtime often comes at a cost of stress, burnout and depression. But extra work doesn’t always negatively affect wellbeing. In fact, according to recent research from academics ESCP Business School, it could be the opposite. According to the study, the crucial difference lies in the motivation behind the long hours, whether they stem from an inner desire or external pressures. More →