Search Results for: professionals

People are spending more time in the office, but no sign of a full return for many

People are spending more time in the office, but no sign of a full return for many

by • Flexible working, News, Technology

Many of the UK’s tech workers are embracing a structured return to spending more time in the office, according to a new report. According to the survey of 2,000 people from Techspace, there has been a ‘notable shift’ towards embracing structured office time, with Monday to Wednesday emerging as the top choices for in-office workdays. The report claims that this preference indicates a growing recognition of the benefits of face-to-face collaboration and a desire for a more traditional office environment. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

by • Company news

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

While AI revolutionises the workplace, employees take charge and companies scramble

While AI revolutionises the workplace, employees take charge and companies scramble

by • AI, News, Technology

 

A new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep paceA new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep pace. The 2024 Annual Work Trend Index from Microsoft and LinkedIn titled AI at work is here. Now comes the hard part highlights one particular finding: 79 percent of leaders believe AI is crucial for staying competitive, yet 60 percent worry their companies lack a proper plan. This leadership gap is creating a situation where employees are taking matters into their own hands. More →

People don’t hear back from half of the jobs for which they apply

People don’t hear back from half of the jobs for which they apply

by • News, Workplace

British job seekers don’t hear back from almost half (45 percent) of the jobs they apply for, according to a new poll from Indeed. According to ONS data, there are 916,000 job vacancies in the UK, but with frustrations around the hiring process, these aren’t set to be filled quickly or effectively. The survey of 1,000 working people and 1,000 hiring professionals in the UK shows that the hiring process is inefficient for both job seekers and businesses, delaying the right candidate being matched with the right role. More →

Wellbeing and flexibility are the keys to workplace success

Wellbeing and flexibility are the keys to workplace success

by • News, Wellbeing, Workplace

A new poll from BSI claims that employee health and employer flexibility are key elements to harness a future age-diverse workforce. Evolving Together: Flourishing in the age-diverse workforce considers how today’s business leaders think businesses and policymakers can respond to demographic changes to enable individuals to thrive and organizations to grow as greater numbers work beyond the age of 65. More →

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

by • Company news

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →

Government to scrap employment programme for disabled people

Government to scrap employment programme for disabled people

by • News, Workplace

two people talking to illustrate the growing number of disabled people in self-employmentA £100 million program designed to help disabled people find work in England and Wales has been quietly cancelled, raising concerns as the government pursues plans to reduce disability benefits. The Work and Health Programme (WHP), launched in 2017, will cease operation this autumn. This news comes amidst Prime Minister Rishi Sunak’s proposed benefit cuts for 420,000 sick and disabled individuals, aiming to push them into employment. Charities warn these cuts could leave many in poverty. More →

VMA GROUP launches 10th edition of Inside Insight, offering exclusive industry perspectives for the UK Internal Communications profession

VMA GROUP launches 10th edition of Inside Insight, offering exclusive industry perspectives for the UK Internal Communications profession

by • Business, Company news

VMA GROUP, a trusted name in the world of communications, marketing, digital and change recruitment, has announced the release of its highly anticipated research report, Inside InsighVMA GROUP, a trusted name in the world of communications, marketing, digital and change recruitment, has announced the release of its highly anticipated research report, Inside Insight. This all-encompassing benchmarking report delves deep into the current state of the internal communications industry, providing invaluable insights to professionals and organisations alike. Formulated from the survey responses of nearly 600 UK-based internal communications professionals, along with commentary from key internal communications leaders and VMA GROUP’s specialist team of recruitment and executive search consultants, this report focuses on emerging trends, opportunities, and challenges within the industry. More →

All change. Jennifer Bryan on the Workplace Cocktail Hour

All change. Jennifer Bryan on the Workplace Cocktail Hour

by • Business, Podcasts, Premium Content, Workplace Cocktail Hour

Change management consultant and author Jennifer Bryan invites Mark Eltringham to share a Cosmopolitan and discuss how firms can better help people to thrive in a rapidly changing world. Along the way they talk about the futility of trying to work out how much time everybody should spend in an office, how an American came to use words like brilliant and Zed so effortlessly, the need for crises to get things moving some times, and what happens next. More →

CIFF Guangzhou 2024 proves a record-breaker and a major boost to international furniture trade

CIFF Guangzhou 2024 proves a record-breaker and a major boost to international furniture trade

by • Company news

An extraordinary edition of CIFF Guangzhou has just concluded, recording the highest number of exhibitors and visitors ever. This success rewarded the strategy of CIFF, an ever-evolving exhibition event with a key role in the development of the global furniture industry, promoting design and innovation, boosting consumption, and fostering international furniture trade. A total area measuring 850,000 square metres; 4,700 exhibitors, 11.8% more than the all-time pre-pandemic peak in 2019; 363,449 trade visitors, 22.06% more than in 2019, including 51,205 international visitors from 178 countries, an increase of as much as +43.11% compared to 2019. More →

MIPIM has changed, and mostly for the better

MIPIM has changed, and mostly for the better

by • Environment, Features, Property

With an estimated 27,000 delegates from 90 countries, MIPIM is still a force to be reckoned with when it comes to opportunities to network and learnWith an estimated 27,000 delegates from 90 countries, MIPIM is still a force to be reckoned with when it comes to opportunities to network and learn as delegates, with organisations using the week to deliver news, insights and thinking. The theme for MIPIM this year was The Global Urban Community; and it really did feel more international than previous years, the majority of attendees are still from France, Germany and the UK, but there were significant delegations from the United States, Canada, Oman, Egypt and Hong Kong, more from Asia generally and a show stopper from Saudi Arabia, more of which later. More →

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

by • Business, News

The aura of moral goodness coming from within charitable organisations can blind their employees and volunteers, according to new research from the Rotterdam School of Management, Erasmus University (RSM). Lead researcher, Dr Isabel de Bruin found that people in charities’ can glorify their charities’ noble goals, noble values, and noble people. This self-glorification can lead to unethical behaviour, which she terms as the “NGO halo effect”.  More →

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