Search Results for: leadership

May 7, 2014

The business of workplace design and management; new issue of Insight is now available

by Sara Bean • Comment, News, Newsletter, Workplace design

In the latest Insight newsletter, available to view online; Mark Eltringham lists just seven of the ways in which flexible working may have actually made our lives more rigid; expectations for rising rents as demand for commercial property reaches the highest level since before the financial crisis; ‘Walkie Talkie’ skyscraper signs up two new tenants; and the BCO names London and the South East’s best recently refurbished examples of workplace design. The idea that staff find greater job satisfaction when they work in environmentally friendly surroundings is challenged by a new study; while another report claims that wearable technology could be a boast to productivity; and the CIPD warns that rigid organisational hierarchies hamper the development of management and leadership skills within the workplace. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

May 1, 2014

Hierarchical organisations ‘stifle’ employee productivity, claims CIPD

by Sara Bean • Knowledge, News, Workplace

Rigid organisational hierarchies hamper the development of management, employee productivity and leadership skills within the workplace, warns the CIPD. Their report, ‘Leadership – easier said than done,’ finds a growing trend in developing the capability of individual leaders and managers, an approach known as ‘distributed leadership’. However, faced with outdated organisational structures and cultures – these managers are unable to apply what they’ve learnt in the training room. The report recommends that leadership development should give greater consideration to the organisation-wide factors that can help or hinder the practical application of great leadership skills by employees at all levels. It urges HR managers to take the next step from training individual leaders, to improving the leadership capacity of the organisation as a whole; focusing on understanding what kind of leadership it requires and what changes are needed. More →

April 11, 2014

Moderate stress levels can enhance performance, claims new research

by Mark Eltringham • Knowledge, News, Workplace

A new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

April 9, 2014

The Wall Street Journal (and others) are wrong about human resources

by Mark Eltringham • Comment, Workplace

Everybody ready? Great. Then it’s time for another round of HR bashing and a tipping point for more existential navel-gazing for everyone’s favourite corporate pantomime villain – the human resources department. Or is it? You can choose your own particular moment at which the crowd boos and hisses at the bad guys in HR, but hot on the heels of the Lucy Adams debacle at the Beeb and a report that finds human resources to be the profession with the most “can’t do” attitude comes an article from, of all places, the Wall Street Journal that looks at what it means to do away with your HR function altogether. The restrictions of the word count being what they are, coupled with the way sweeping generalisations provide the quickest way to guarantee a bump in readership, the WSJ takes the broadest of brushes to add another coat to the painting of HR as an ancillary function that, far from oiling the wheels of commerce, is often a distraction at best and, at worst, an active obstruction.

April 9, 2014

Local Government is lagging behind in its use of digital technology

by Mark Eltringham • News, Public Sector, Technology

A new report claims that the UK’s local authorities are not only lagging behind the rest of the world in their use of digital technology but in some areas their development has stalled completely, despite significant investment. The report, Smart People, Smart Places from the New Local Government Network claims that ‘whilst there is much good practice emerging, councils sometimes struggle to fully unlock the benefits of technologies that they do invest in [because] they are often uncomfortable, and risk averse.’ While it acknowledges that the problem does not apply to every council, with some showing exemplary thinking in certain areas, it also paints a general picture of organisations unable and unwilling to make the most of the technology in which they invest, lacking vision and leadership and intimidated by change.

April 7, 2014

RICS’ operational headquarters to relocate to Coventry Friargate Development

by Mark Eltringham • Environment, News, Property

The Royal Institute of Chartered Surveyors (RICS) has announced that it will be relocating its Coventry operational headquarters to a new building in the 37 acre sustainable, mixed-use Friargate development in the city. From 2017, RICS plans to lease 36,000 sq. ft. of space in the second building on the site, adjacent to Coventry railway station. The district will showcase cutting edge low carbon building design and regeneration policies by using local businesses throughout the construction phase to provide improved public transport links, affordable housing and public parks. RICS claims that ‘through a connection to an ultra-efficient combined heat and power generator, Friargate will be at the forefront of sustainable commercial accommodation, reducing both RICS’ carbon footprint and operating costs and offering RICS employees a much better work environment and surrounding area than they currently have.’

March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

February 26, 2014

Not just about the money. Higher wages do not improve employee retention

by Sara Bean • News, Workplace

Employers that take a broader view of the employee experience beyond pay are more likely to retain talented employees. new research suggests. In a study of European economies by Towers Watson, countries with higher GDP growth tend also to have higher levels of employee attrition, The General Industry Compensation Survey Report findings also show little evidence to suggest that countries with high real-wage growth (i.e. salary increases minus inflation) are able to use that to secure higher levels of employee retention. The research proves that with the emergence of a strengthening employment market means employers will have to work harder to ensure that non-pay related benefits such as an attractive working environment and plenty of opportunities for career advancement are available to attract and retain talent. More →

February 7, 2014

Looming resource constraints go way beyond carbon, warns the Carbon Trust

by Sara Bean • Environment, Facilities management, News

Sustainability in business must expand to meet future demands on resources. These constraints will go way beyond energy management, but include water, waste and land-use; for example there could be a 40 per cent gap between available water supplies and water needs by 2030, and some critical materials could be in short supply as soon as 2016. Organisations that adapt their business models by assessing their exposure to such resource constraints can identify how to manage these risks and exploit commercial opportunities. In turn this will improve efficiency, strengthen long-term resilience, and drive business returns. So says the Carbon Trust’s new report, Opportunities in an resource constrained world, which has profiled four of its customers: Whitbread, BT, Stagecoach, and Bord Bia and sets out some of the steps they have taken on sustainability. More →

January 30, 2014

RICS global research charts ways for FMs to prove strategic worth

by Sara Bean • Facilities management, Knowledge, News, Property

Facilities managers across the globe need to prove the value of FM to board level directors and establish their role as a strategic and essential business function. A new global RICS Research report Raising the Bar: City Roundtables (Phase II), launched in Washington DC this week, calls for innovative new dimensions of measurement to prove FM’s effectiveness and its impact on productivity and profitability. Authored by Occupiers Journal Ltd, the report builds on findings from RICS’ 2012 research Raising the Bar: Enhancing the Strategic Role of Facilities Management (Phase I), which provided robust evidence for high-performing organisations to introduce FM as a strategic management discipline. The research also provided recommendations to support leading FM practitioners in becoming more strategic. More →

January 16, 2014

Workplace is in a state of flux, with many more changes to come

by Sara Bean • Flexible working, News, Workplace

Although we remain wary of predicting the workplace of the future, it is useful to discover what managers think is likely to happen, even if some of it is pretty obvious. In a new survey, HR decision-makers forecast the workforce of 2018 will look fundamentally different from that of 2013; including more workers opting to work part-time rather than retire (92%), managing an older workforce (88%), individuals maintaining and developing skill sets in multiple simultaneous careers (79%) and more than half of all workers being temporary / on contract or freelance (60%). A whopping 98 per cent of organisations have already experienced some kind of major organisational change over the last five years – the most common being restructuring (74%), a change in leadership (64%) and downsizing (64%). More →

January 13, 2014

Retaining valuable employees is top global priority for CEOS this year

by Sara Bean • News, Workplace

The number one priority of business leaders worldwide this year is how best to develop, engage, manage, and retain existing talent. This worker-centric approach means that employee engagement and better management will take centre stage as the way to improve competitiveness, win new customers and raise productivity. According to new research from The Conference Board and UK partner CMI (Chartered Management Institute), CEOs will concentrate on creating a strong internal talent pipeline rather than seeking to recruit externally, with nine out of the top 10 global Human Capital strategies focused on current employees, including providing training and development, raising employee engagement and increasing efforts to retain critical talent. Other closely linked priorities identified in the CEO Challenge 2014 are customer relationships, innovation, operational excellence, and corporate brand and reputation. More →