Search Results for: people management

Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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Building Futures Group announced following merger of FM bodies

Building Futures Group new name for FM bodies' mergerThe name of the new organisation resulting from the merger of Asset Skills, the CSSA and the FMA is the Building Futures Group. Talks regarding the merger of the groups began last May, and despite the BIFM pulling out of the discussions in August the rest of the groups have gone ahead to form the new representative organisation for the Housing, Property, Planning, Cleaning, Parking and Facilities Management sectors. The new group has also announced Sarah Bentley of Asset Skills as its Chief Executive. She said: “The rationale for the merger was that the industry lacked a consolidated, unified voice. The Building Futures Group will coordinate the sector’s voice and provide a platform that has been so sadly missing.  We are fully committed to raising the profile of the industry and transforming the sector”. More →

A field guide to workplace terminology (part 2)

devils-dictionaryA year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as:  “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.

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New guidance published to help close the health and safety gap

Guidance on closing the health and safety gapThere is nothing more welcome to the ‘elf n safety’ hating tabloid press than tales of health and safety over-zealousness. So they must have rejoiced today at the publication of a new survey which reveals the extreme lengths some small firms mistakenly go to trying to comply. This included completing a risk assessment for using a tape measure or introducing written guidelines for walking up stairs. However, these examples were actually uncovered by the Health and Safety Executive (HSE), itself, which is encouraging small and medium sized employers to use its free online tools and guidance, specifically designed to help them get their risk management right. The H&S ABC is full of straightforward information to help small firms save time, effort and money by identifying the things they really do and don’t need to do. More →

Why do we bother going to work? Good question.

CommutingWhile the UK Government continues to explore new ways of getting people back to work more quickly following (or even during) illness, there are a number of counterpart questions that they continue to fastidiously ignore, one of which is ‘why bother?’. We might all ask ourselves that from time to time, whether petulantly or as a pressure-relieving alternative to ramming a co-worker’s head through a window or a laptop in a dumpster. But there are also reasons to raise the question coldly, rationally and with full awareness of all the facts, not least when it comes to assessing the increasing cost of going to work in the first place. Put simply, for many people it makes little or no financial sense to go to work.

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Modern romance: advice to employers on managing workplace relationships

Managing workplace breakups


Despite all the cautionary tales regarding the dangers of office romance, countless employees start up relationships with co-workers every year. Whether sparks fly over the work photocopier or more likely, on a Friday night in the pub after work, the workplace still beats the internet for finding romance. The sheer number of hours we spend with colleagues together with the stresses and strains of work, can lead to close friendships that may go on to become a relationship further down the line. Research shows that couples who met at work are most likely to marry. However, the fact is that many relationships can and do fail and this is no less so for workplace relationships. Whilst clearly there are issues for the people involved to manage, it can also create headaches for employers. More →

Working from Home Week: good idea, but it doesn’t suit everyone

Meeting the management challenges of caring for home workers

Yesterday was hyped as the most depressing day of the year, but it also marked the beginning of Working from Home Week (20-26 January 2014). The idea will resonate with anyone struggling to get out of bed and join the January commute. There are many advantages to home working; but depending on your personality and personal circumstances there are also disadvantages. Yes, you’ll avoid traffic jams/crowded trains, take the dog for a walk when you fancy and can concentrate on a project without annoying interruptions. But working from home has its disadvantages too; including feeling isolated and finding it difficult to remain motivated. Rather like those who decide to move to the country but find it’s too quiet – for some people the buzz of the workplace is vital to their productivity and wellbeing. More →

BIM learning opportunities expand in new RICS and Salford University agreement

BIM learning opportunities expand in new RICS and Salford University agreementA distance learning version of a Certificate in BIM Implementation and Management, available online to professionals across the world is being offered by the University of Salford’s School of the Built Environment.  The Certificate is designed to offer those working within the built environment the fundamental knowledge and understanding of BIM principles, terminologies, tools and techniques, including the technology, process and people needs for the successful adoption of BIM on construction projects. A range of new Continuous Professional Development programmes have been agreed with the Royal Institution of Chartered Surveyors (RICS), which includes a one-day Introduction to BIM Implementation and Management and a five-day Certificate in BIM Implementation and Management. More →

Latest issue of the Insight newsletter available to view online

2.Insight_twitter_logo smThe latest issue of our weekly newsletter is now available to view online. If you don’t already subscribe, please do so. Just submit your email address in the Subscription section on the right of this page and we’ll keep you up to date each week with a digest of the best news and views on the design and management of workplaces, the people who work in them and the technology they use. This week, we offer a timely warning of the perils of predictions while hypocritically predicting what we’ll spend most of 2014 talking about, ponder why wellness programmes are so popular given that they don’t appear to do all they claim, ask why so many UK employees are so keen on moving jobs, question the thinking behind the idea of creating a cycle lane in the sky in London and highlight the ongoing resurgence in the takeup of commercial property in the UK.

Fifth of undervalued and disengaged staff plan to move jobs this year

Undervalued and disengaged staff plan to move jobs this year

One of the most over used phrases of last year has got to be ’employee engagement’, with a mountain of research, blogs and features devoted to ways employers could and should enhance their relationship with employees. But those managers who question the validity of the arguments for addressing employee engagement should consider this; admittedly yet another survey, but one published by the respected Institute of Leadership & Management. According to its study of more than 1,000 workers, almost one in five (19%) of UK workers plan to leave their jobs this year. The reason? Almost one fifth (16%) of the people aiming to leave their job said they were moving on because they do not feel valued by their current organisation. More →

The nine enduring workplace tensions to keep an eye on in the year ahead

The nine enduring workplace tensions to keep an eye on in the year aheadThere were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →

Why we should be wary of expert predictions for 2014

Dart throwingAs ever the first day back at work coincides with a flood of forecasts about what will happen in the world in the year ahead. But predictions are often more interesting in retrospect than they are in their own time. For example, each year The Economist produces its one-off ‘The World in…’ publication which asks well-informed academics and writers to tackle an issue that relates to their own specialism. This year these relate to issues such as Scottish independence (it’s a ‘no’, by the way), the rise of African economies and a potential customer backlash against technology businesses and the rich geeks who own them. Interesting though it is to read all of this, The Economist is at least honest in publishing a list of its hits and misses, whereas most people appear to just pretend the misses never happened.

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