March 4, 2016
Fewer than ten percent of business processes will rely on paper by 2018 0
A new report from Xerox suggests that the use of paper in business processes continues to fall away. The Digitisation at Work report claims that the move from paper to digital processes is nearly upon us although many of the 600 survey respondents admit they may not be ready for it. The report found concerns remain over paper-based processes, with cost (42 percent) and security (42 percent) cited as primary issues. Survey respondents predicted an average of nine percent of key business operation processes will run on paper in two years time. However, over half (55 percent) of the respondents admit their organisation’s processes are still largely or entirely paper-based and about a third (29 percent) are still communicating with customers via paper.This is despite the fact that 41 percent agree moving to digital workflows will cut organisational costs and 87 percent appear to have the skill sets available to make this happen.
February 5, 2016
Embracing the inevitable rise of the robots in the workplace 0
by Gary Chandler • Comment, Flexible working, Technology, Workplace design
We often have reason these days to speculate on the truth of an idea known as Amara’s Law. First coined by the researcher Roy Amara it states that “we tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run”. But defining what we mean by short and long term can be very difficult when technology is changing so quickly. Nothing better illustrates this than the issue of how automation will transform society and workplaces. For the past few years, the effects have mainly been the subject of academic and scientific research alongside some lurid headlines in the mainstream media. So, a fairly typical 2013 paper from researchers at Oxford University assessed the risk faced by over 700 professions and discovered that nearly half of all jobs in the US could be categorised as at high risk of automation. Less academic studies such as a report published last year by Deloitte draw similar conclusions.
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