May 10, 2018
New framework aims to ensure facilities managers have the expertise to keep up with demand for services
The Royal Institute of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA) have created a new framework which sets out to provide strategic best practice advice and outline how facilities managers can make the most of their expertise to keep-up with the growing demand for FM services. The Strategic Facility Management (FM) Framework authored by Dave Wilson, FRICS, IFMA Fellow for the IFMA-RICS collaboration – sets out a more ‘holistic approach’ to planning the provision of FM, with best practice advice on how to achieve maximum value from a workplace, including gaining environmental benefits, improving productivity, whilst also protecting employees and consumers. The framework also sets out some of the key aspects of how and where facility managers can play a bigger, more valuable role in the corporate real estate decision-making process, including property acquisition and disposal.








One in four working people aged 55+ with a health condition are considering leaving work as a negative culture and bureaucratic procedures put many off speaking to their employers until a crisis point. This is according to a new report from Ageing Better, ‘Health warning for employers: supporting older workers with health conditions’, which claims that employers are not properly supporting older workers experiencing long-term physical and mental health conditions. Health is the most important factor affecting older workers’ decisions to stop working before reaching State Pension age. Ageing Better’s research finds that early access to support, small adjustments to the workplace and working patterns, and empathetic management are crucial to enabling people to manage their health at work and remain in employment. But the research also found that workers are often put off speaking to employers until the last moment due to poor workplace culture and overly bureaucratic procedures.




More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.




Following the deadline for organisations to publish their gender pay this week, it came as little surprise to find that almost 





May 1, 2018
No surprises in new report on future workplace trends
by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design
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