Search Results for: business

February 19, 2014

London’s West End retains position as world’s most expensive office location

World’s most expensive location

For the second year running, the most expensive office space in the world is to be found in London’s West End, according to the latest edition of Cushman & Wakefield’s annual Office Space Across the World report. Rents rose by 5 percent in the area, driven largely by an ongoing mismatch between demand for high grade space and its supply, as we have previously reported. Worldwide, office rents rose by 3 percent in 2013, with certain high growth regions such as Africa and the Middle East experiencing an increase in rents of as much as 10 percent in specific locations. Hong Kong was the second most expensive location according to the survey while the central business district of Moscow rose to third place, up from sixth in the previous survey.

February 19, 2014

After the deluge: wading through the floods of employment issues

by Jayne Flint • Workplace

The recent downpours have resulted in the flooding of many businesses. At the same time, employees are struggling to get into work due to their own homes being flooded or the closure of transport links. The problems which arise due to the closure of the workplace are rather different from the challenges of dealing with employees who can’t get to work, but both should be handled carefully. Where the business itself has closed due to adverse weather an employer can ask its employees to work from home or, if alternative premises are available employees may be asked to transfer to the different premises until their place of work is restored. Where the employer has an express clause in the contracts of employment entitling it to make such requests, the employer can insist on the employee’s co-operation. More →

February 18, 2014

UK workers exhibit split personalities when it comes to energy management

by Mark Eltringham • Environment, Facilities management, Legal news, News

A new survey has highlighted the disparity between how energy (and hence money) conscious British people are in their domestic and working lives. According to research carried out by Rexel UK we exhibit a ‘split personality’ when it comes to the ways in which we use energy. Just under half (48 percent) of those surveyed describe themselves as energy conscious at home, whereas only a fifth (20 percent) would say the same about themselves in the workplace. Over a third (70 percent) say that they are concerned about wasting energy at home, whilst only two-fifths (43 percent) worry about wasting energy at work. In addition people are actively choosing to charge electronic devices at work in preference to home and, while nearly all turn the lights off at home (93 percent), only 60 percent do so in the office.

February 14, 2014

Virgin Atlantic first airline to apply Google Glass to customer service

by Sara Bean • Company news, Facilities management, Technology

It’s already been predicted that Smart Glasses will be a boon to technicians, engineers and healthcare workers, as well as useful interactive, hands-free devices for office staff. Another obvious application for wearable technology is in customer services. Virgin Atlantic is applying the technology to deliver the airline industry’s most high tech and personalised customer service yet. Working with air-transport specialist SITA, it’s the first airline to test how the technology can best be used to enhance customers’ travel experiences and improve efficiency. During a six week pilot scheme, concierge staff in Virgin Atlantic Upper Class Wing at London Heathrow airport will use wearable technology to greet customers by name and begin the check in process. The benefits to consumers and the business will be evaluated ahead of a potential wider roll-out in the future. More →

February 14, 2014

Employers urged to offer flooded staff access to workplace facilities

by Sara Bean • Facilities management, News, Workplace

As much of the UK prepares to endure yet another winter storm, the TUC has issued guidance for employers on ways to support staff affected by the flooding, and offered advice on the sort of health and safety risks the floods could pose to workplaces. The guidance aims to help employers and employees ensure that workplaces situated within flooded areas are safe before anyone returns to work. This covers both journeys to work through flooded areas and the sort of dangers to look out for in affected buildings, including for example, from contaminants and faulty electrics. The union also urges employers to offer extra support to staff whose homes are either already partially submerged or are at risk from the rising floodwater; which for example could include allowing them to use showers and washing facilities at work. More →

February 14, 2014

A Silicon Valley office that embraces classic design to create its buzz

by Mark Eltringham • Architecture, Comment, Furniture, Workplace design

It is now common for tech and media businesses to take inspiration for the design of their offices from their local Wacky Warehouse, with treehouses, slides, acid coloured cushions, chairs, play areas and other sub-juvenilia thrown into the building in the name of both ‘fun’ and an assumption that the Gen Y employees they are so patronisingly fixated on are only recently off the teat. Meanwhile some are clearly drawn back to the more sober, rational and classic styles that have long attracted corporations, especially in the US. There is something familiar about an HQ like that designed for San Francisco based software developers Giant Pixel by Studio O+A which evidently harks back to the era of modernism and post war futurism associated with architect/designers like Eero Saarinen.

February 13, 2014

New BIFM professional standards give FMs yet more career choices

by Sara Bean • Facilities management, News

Unlike HR, which is wholly represented by the CIPD, FM continues to offer a choice of professional bodies. RICS boasts it is the only one that gives FMs the opportunity to achieve Chartered Status, something which the British Institute of Facilities Management (BIFM) is yet to offer. The BIFM has now announced the launch of a set of standards to “form a global competence model for the profession”. The Facilities Management Professional Standards its says, can be used to benchmark skills, knowledge and competence for those working at all levels in the FM profession. While RICS positions itself as the preferred route for a strategic facilities management career, the BIFM competences are intended to define each level in an FM’s career, from a support role through to a strategic role. FMs then, are still faced with the choice, to follow one or both organisations. More →

February 12, 2014

Small steps to innovation debated at Workplace Futures 2014

by Sara Bean • Facilities management, Flexible working, News, Property

New or refurbished workplaces are often described as ‘innovative.’ But while the architect and designers behind a building’s design are often credited with innovation, when it comes to the FMs tasked with managing the property, things are less clear cut. Although the FM sector is increasingly under pressure to demonstrate innovation, whether as services provider or as an in-house department; determining what exactly this constitutes, much less being able to demonstrate it in practice, is a lot more difficult. The 2014 i-FM Workplace Futures Conference, held this week at the Siemens Crystal building in London’s Docklands, bravely aimed to address this conundrum. It was, as the organisers admitted, a tall order to ‘nail this innovation theme,’ but it seems that taking small incremental steps may be the key to success. More →

February 10, 2014

Architects should accept that other people do have a right to an opinion

by Mark Eltringham • Architecture, Comment, Facilities management

All professions tend to wallow in a mire of their own existential angst, perpetually complaining that they are misunderstood, undervalued and misrepresented. But any members of the human resources, facilities management or other professions which come across as habitually concerned about their role, public image, direction or esteem in which they are held might want to contrast their situation with that of the UK’s architects. This is a profession that wrestles not only with the common professional gripes, but also with what it perceives as a fall from public grace coupled with falling fees and complete disdain for what muggles – non-architectural folk – think. And all in a country in which literally anybody is allowed to design buildings.

February 7, 2014

Looming resource constraints go way beyond carbon, warns the Carbon Trust

by Sara Bean • Environment, Facilities management, News

Sustainability in business must expand to meet future demands on resources. These constraints will go way beyond energy management, but include water, waste and land-use; for example there could be a 40 per cent gap between available water supplies and water needs by 2030, and some critical materials could be in short supply as soon as 2016. Organisations that adapt their business models by assessing their exposure to such resource constraints can identify how to manage these risks and exploit commercial opportunities. In turn this will improve efficiency, strengthen long-term resilience, and drive business returns. So says the Carbon Trust’s new report, Opportunities in an resource constrained world, which has profiled four of its customers: Whitbread, BT, Stagecoach, and Bord Bia and sets out some of the steps they have taken on sustainability. More →

February 5, 2014

Corruption in procurement perceived as widespread across EU

by Mark Eltringham • Facilities management, News, Public Sector

According to the EU’s newly published Anti Corruption Report, around 15 percent UK firms believe that corruption has prevented them from winning a public contract at at least one point during the past three years. Although this rate compares favourably with an EU average of 32 percent, the report concludes that the total cost to the European economy of corruption is some €120 billion. The most commonly cited practices cited by the firms responding to the survey included specifications and procurement processes tailored for certain firms, conflicts of interest in bid evaluation and collusion between suppliers. Although under a fifth of UK businesses claim to have been directly affected, nearly half (46 percent) feel corruption is widespread compared to an EU average of 75 percent.

February 4, 2014

Arup announces first Manchester office relocation in over 40 years

by Sara Bean • Company news, Property

Arup has announced it is to take 20,000 sq ft of Grade A office space at the Carlyle Group’s Three Piccadilly Place in Manchester. The TSK Group has been appointed to design and deliver the engineering and property consultancy’s first new Manchester office relocation in over 40 years. Three Piccadilly Place comprises 190,000 sq ft of flexible workspace over 11 floors, with 9,300 sq ft of retail space on the ground floor. Keith Rudd, Arup Director and leader of Arup’s Manchester office explained: “The relocation has been a major decision, driven by the growth and breadth of services we now offer across a range of sectors. As an employee owned firm, it’s important we have the right environment to attract and retain the best people, to enable us to continue to deliver great work for our clients.” More →