Search Results for: culture

What the endless debate about HS2 can teach us about how we work

A man working on a train

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

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‘Them and us’ mentality rife, as third of staff report low levels of trust in senior managers

Level of trust in senior managers not as high as they believeA counterproductive “them and us” mentality is being bred in too many of the UK’s workplaces, as more than one in three employees report that their level of trust in senior managers is weak (34%), According to the latest research by the CIPD, while an overwhelming majority report that they trust in their colleagues and line managers to some or a great extent (92% and 80% respectively), trust ratings increase with an employee’s seniority, with senior managers much more likely to report strong trust between employees and senior management than non-managerial workers. Creating a better level of trust isn’t difficult however, with the majority of employees pointing to simple and effective practices such as ‘approachable’, ‘competent’  and ‘consistent leaders’ who ‘act with honesty and integrity’ and ‘lead by example’. (more…)

Economic recovery, the changing psychological contract and the future of the office

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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Just one in eight employees worldwide are engaged at work

Just one out of eight employees worldwide are engaged at workThere are so many references these days to employee engagement it can be tempting to see it as management speak. However, according to Gallup’s 142-country study on the State of the Global Workplace, the 24 per cent of “actively disengaged,” employees worldwide who are not psychologically committed to their jobs are unhappy and unproductive at work and liable to spread negativity to co-workers. It found only 13 per cent of employees worldwide are engaged at work, with the majority of employees (63%) “not engaged,” meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes. In rough numbers, this translates into 900 million not engaged and 340 million actively disengaged workers around the globe. (more…)

Germans prove that long hours and productivity are often two completely different things

german-flagEarlier this year, Insight published the results of a survey which showed that the World’s hardest workers, contrary to what Jeremy Clarkson might say, are Mexican. But that poll told half the story because it only measured the number of hours people work. When it comes to productivity measured by output against time spent working, it turns out that it’s the Germans who are the undisputed champions according to research from the PEW Trust. This won’t come as a surprise if you believe the Teutonic stereotype, as many people assuredly do. The survey also found that, when asked which nation had the most productive workers, respondents in the UK, France, Italy, Spain, the Czech Republic, Poland and Germany itself all believe that Germans are Europe’s hardest workers.

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AHMM chosen for new Met Police headquarters project

New New Scotland Yard

Courtesy of Simon Heath

The firm of architects chosen for Google’s enormous new North London headquarters project as well as the redevelopment of the BBC’s Television Centre has been chosen to design the new home of the Metropolitan Police in Whitehall. The decision to award the job to Allford Hall Monaghan Morris (AHMM) was announced by the Mayor of London, the Metropolitan Police Commissioner and the Royal Institute of British Architects (RIBA). The Mayor’s Office for Policing And Crime (MOPAC) is selling New Scotland Yard, and moving to modern offices at the iconic Curtis Green building on the Victoria Embankment in 2015. This new building will then revert to being called Scotland Yard.

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Nearly two thirds of SMEs now trust employees to work flexibly

One of the main arguments against flexible working amongst blue chip organisations – which was well documented following the Yahoo furore earlier this year, is that it is detrimental to fostering a collaborative working culture. Amongst small and medium sized companies, the reasons against are more straightforward, in that it demands a level of trust small business managers can ill afford to bestow unwisely. Now a new survey, carried out among over 200 UK-based SME decision-makers, highlights a growing acceptance of flexible working within these businesses. Well over half (63%) of senior executives say they trust their employees to remain productive when working away from the office, the Citrix-commissioned YouGov survey has shown. (more…)

Refurbished office named ‘best of the best workplace’ in BCO awards

BCO best of best winner 2013A refurbished building which houses the manufacturer of the hi-tec GoreTex fabric range has been named the best of the best workplace in the British Council of Offices (BCO) annual awards. W. L. Gore’s Edinburgh headquarters was recognised for its transformation from a building which was no longer fit for purpose to a modern, green and inspirational workplace. National winners in the BCO 2013 awards include the Crystal in London for innovation; Birmingham City Council offices for fit out of workplace; Cannon Place in London for refurbished workplace; and Astellas in Chertsey and Nestle Product Technology Centre in York for projects up to 2,000m²

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United States and Europe; closing the gap on flexible working law

Tortoise and hareVermont became the first U.S. state to enact a law requiring employers to consider workers’ requests for a flexible schedule without fear of retaliation. The law, signed by the governor in May, includes a statutory process which requires “good faith” discussions relative to the employee’s needs and the company’s business operations. Despite Vermont’s efforts to make the workplace more accommodating, the United States still lags behind Europe when it comes to flexible work schedules and accommodating family life issues. For example, Vermont is already a decade behind the United Kingdom which passed similar legislation in 2003. The reasons for this are not cut-and-dried either.

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Don’t let the sofas fool you; work can still be red in tooth and claw

Herbert James Draper: Ulysses and the sirens

Herbert James Draper: Ulysses and the sirens

We keep filling our workplaces with sofas, coffee shops and other lifestyle touches while our homes are being slowly eroded by the trappings of work. First it was the fax machine. Then the mobile phone. Then working from home. The places available for us to work is seemingly more diverse than ever. But does this acknowledged trend towards domesticity make the workplace a kinder, gentler place? Maybe on the surface but beware to those who dare succumb to the siren song of these things. Using them could mean the end of your career.A recent conversation I had with an executive highlighted the problems inherent in the mixed messages this “softening” of the work environment brings.

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The latest issue of the Insight newsletter is now available to view online

2.Insight_twitter_logo smThis week’s Insight newsletter, available to view online features a review of this year’s 100% Design, including the latest trends in office products and the debates on acoustics and flexible working hosted by Insight during the show. In other news: the number of managers in the UK reaches record levels; winners are announced for the inaugural World Green Building Council Leadership Awards; and demand for social media work tools are on the increase. We also reveal the reasons behind the Government’s campaign to promote BIM amongst smaller businesses; how a culture of “jobs for the boys” procurement is driving some service providers to desperate measures to bag fresh business; and new research on why senior executives persist in working to unhealthy levels.

New research sheds light on why executives persist in stressful work habits

New research sheds light on why executives persist with stressful work habits

There’s a fine line between enjoying the stimulation of a demanding job and feeling burnt out. Lloyds’ chief executive, Antonio Horta-Osorio made headline news in 2011 after being signed off sick with stress and exhaustion. As the recent suicides of two Swiss banking executives have shown, it’s often difficult for pressurised workaholics to admit the job has become too much. A recent US academic study provides some clues as to why senior executives persist in working to unhealthy levels; while research by serviced office provider Business Environment reveals how UK office workers are also prone to stressful work habits. One fifth (21%) take work home at least one to two times a week, and one in five employees (19.6%) have taken time off work due to stress. (more…)