Search Results for: employee experience

March 13, 2015

Employers warned of new office malady: ‘Invisible Employee Syndrome’

by Sara Bean • Flexible working, News, Workplace

While some workers might be happy to stay under the workplace radar, this lack of engagement does not benefit their employers. Now firms are being warned of a previously unrecognised malaise, Invisible Employee Syndrome, which occurs when employees ‘go dark’, disappear off the performance and talent radar, and intentionally or unintentionally become invisible to their employer. The survey cites a range of contributory factors, including inadequate engagement, poor communications, a lack of insights and broken HR processes and systems. The joint survey from HRMS provider Fairsail and HR Grapevine showed that 78 percent of respondents felt employees were poorly engaged. Many UK organisations are suffering from this ailment, which the research suggests is reducing productivity, sapping innovation, undermining competitiveness and fueling attrition.

March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

March 3, 2014

‘Big Data’ is shaping the human experience within buildings

by Sara Bean • Environment, Facilities management, News, Technology

As the cost of implementation comes down, the same “Smart” technology that is harnessing the predictive power of “Big Data” to help solve congestion problems in cities is being more routinely deployed in buildings. The Changing Face of Smart Buildings: The Op-Ex Advantage, published by Jones Lang LaSalle, explains how bringing a Big Data analytics-based approach to facilities management can increase employee comfort, engagement and productivity; whether helping organisations adapt more readily to supporting flexible workplace practises or using sustainability as a hook for engaging employees. In one notable example; by adding smart building components to a major Empire State Building energy refit, real-time energy displays enable tenants to better monitor and control their energy consumption, and even compete with other tenants in the landmark building to achieve energy savings. More →

February 26, 2014

Not just about the money. Higher wages do not improve employee retention

by Sara Bean • News, Workplace

Employers that take a broader view of the employee experience beyond pay are more likely to retain talented employees. new research suggests. In a study of European economies by Towers Watson, countries with higher GDP growth tend also to have higher levels of employee attrition, The General Industry Compensation Survey Report findings also show little evidence to suggest that countries with high real-wage growth (i.e. salary increases minus inflation) are able to use that to secure higher levels of employee retention. The research proves that with the emergence of a strengthening employment market means employers will have to work harder to ensure that non-pay related benefits such as an attractive working environment and plenty of opportunities for career advancement are available to attract and retain talent. More →

June 24, 2013

UK and U.S. workers more likely to experience workplace bullying

by Sara Bean • Legal news, News, Workplace

The Coalition government has criticised “over-regulated” UK employment law, which it argues makes it difficult for employers to manage employees without risk of being sued for unfair treatment. Yet despite the perception that UK employees are overly-protected by employment regulations, a new global study of white collar bullying has revealed that workers are in fact more likely to experience bullying at the hands of their bosses if they work in the UK or the U.S. The country a company is based in has a direct effect on how much workplace bullying is accepted and the UK and the U.S. were among the countries with a “high performance orientation” valuing accomplishments, a sense of urgency and explicit communication. These countries, say the authors, may tolerate bullying if it is seen as a means to achieve better results. More →

March 15, 2013

Where flexible working employees really want to work? Starbucks.

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Leaving aside the fact that most surveys are designed to further the commercial interests of the firms that commission them, most offer a deal of insight into what drives people and organisations, some of it unwitting. Most telling are often the specific details that lift the veil on the motivations and attitudes of individuals. So it was with a recent survey from Overbury that headlined on the idea that poorly designed offices hamper creativity, but also contained a question that was answered in a way which suggested that the place most staff would like to work would be something akin to their local Starbucks.

February 25, 2013

Employee burnout commonplace in third of UK companies

by Sara Bean • Legal news, News, Workplace

Burnout

Employee burnout is endemic within a third of UK organisations. According to new research from recruitment specialist Robert Half UK three out of ten (30 per cent) UK HR directors reported high levels of employee burnout, which rises to more than a third (35 per cent) for those in London and the South East and publicly listed companies. Two thirds (67 per cent) of UK HR directors cite “workload” as the primary reason for employee burnout, although this figure rises to three quarters (75 per cent) for large and 73 per cent for public sector companies. More →

December 3, 2024

Working life in 2024 is defined by stress, poor management and loneliness

by Marvin Gort • Flexible working, News, Wellbeing, Workplace

The 2024 State of the Global Workplace report by Gallup sets out to provide a comprehensive analysis of employee experiences worldwide, revealing a large number of people who feel they are under increasing strain. Despite living in an era of remarkable technological and economic advancements, workers face significant challenges, with stress, disengagement, and declining mental health prominent in people’s daily working life. The report suggests that 41 percent of employees experience high levels of daily stress, with poor management practices being a major contributing factor. One in five workers report daily loneliness, an issue particularly pronounced among remote employees. More →

November 28, 2024

These are very early days in our relationship with Generative AI

by Jo Sutherland • AI, Comment

The launch of ChatGPT in late 2022 marked a milestone moment for artificial intelligence, bringing what was once a niche technology firmly into the mainstream. Suddenly, AI and especially Generative AI, wasn’t just the prerogative of data scientists and tech developers. It was a feature in everyday conversations, a presence in business strategies, and a catalyst for innovation across industries. In the months since, platforms like Gemini and Perplexity have emerged, pushing the boundaries of what AI can achieve while expanding its role in the workplace. More →

September 23, 2024

The Workplace Depot team up with music licensing organisation to share how playing music helps them stay in tune

by Freddie Steele • Company news

Nottinghamshire based business The Workplace Depot have been getting into the groove in recent weeks by working with music licensing organisation, PPL PRS to share why playing music is important to their business. The industrial and workplace stockist based in Bingham, just outside of Nottingham, have teamed up with PPL PRS, the company who issue TheMusicLicence to businesses who use music, to create a video and Q&A about the positive effects music has on their team. More →

September 19, 2024

Majority of IT managers think AI is coming for people’s jobs

by Neil Franklin • AI, News

Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. More →

September 18, 2024

You get what you give at the CoreNet Global Summit 2024 in Berlin

by Jo Sutherland • Comment, Facilities management, Property, Wellbeing

Have you ever attended a conference and been asked to gaze deeply into a stranger’s eyes for several minutes, standing just a metre apart in silence? No? Neither have I – until this September at the CoreNet Global Summit in Berlin. Gone are the days of handshakes and small talk. Today, it’s all about relationality, empathy, and hugging it out. For some, the summit’s emphasis on fostering human connections was a joyful opportunity to bond and share meaningful moments with fellow professionals. For others, it felt like being trapped in a never-ending therapy session nobody signed up for. More →