Search Results for: employee satisfaction

Global Gen Y survey highlights national differences

Gen Y NotNever has a generation of humans been so much talked about as Generation Y. As this millennial army marches into the world’s workplaces and takes the reins of power (or at least control) for the first time, there has been a lot of agonising about how to manage a whole generation of people who are the first to have been nurtured in a digital world. Now a new report from Deloitte into the attitudes of millennials from around the world has confirmed that this is a complex generation of individuals with many universal ideals but with regional characteristics too.  (more…)

Workplace transformation strategies are an essential element of CSR

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Adopting 21st-century workplace practices that meet the needs of employers and employees is an important form of Corporate Social Responsibility (CSR), according to a new corporate real estate (CRE) industry advocacy statement by CoreNet Global. The report finds the nature of work is “changing dramatically, transcending the traditional definitions of productivity to include the concepts of enabling work, employee engagement, employee satisfaction and employee wellness, framed around an emerging ‘work-life support’ business model.” (more…)

Can we all stop shouting about AI (and start listening to each other instead)?

Can we all stop shouting about AI (and start listening to each other instead)?

Next time we see a debate about AI that gets a little heated, maybe we need to ask ourselves, why are we so afraid to admit it isn’t perfectRecently, the conversation around AI has been hotting up. This is not as a result of experts sharing new and innovative developments, but rather through grown adults exchanging insults and name-calling. LinkedIn is flooded with posts shouting about how the only people who don’t support and advocate for AI are running scared. Scared of progress. Scared of technology. Scared of the future. These posts read as childish and bullying and, whilst admittedly likely to be AI generated (or at the very least having had AI cast a glance or two over the content), they are positioning humans in a dichotomous way; for or against. You’re either with AI and therefore in the gang, or you are an ignorant luddite who is unwilling to get with the programme.

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Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Hybrid working is now more about when work is done, rather than where

Hybrid working is now more about when work is done, rather than where

The defining issue in workplace flexibility and hybrid working is now time rather than locationA new report from Owl Labs suggests that the debate over where people work is being replaced by questions about when they work. The firm’s 2025 State of Hybrid Work report argues that the defining issue in workplace flexibility and hybrid working is now time rather than location. The study, based on a survey of 2,000 US workers, claims that almost half of respondents believe they do not have enough flexibility in their working hours. Thirty seven percent said they would turn down a job that did not provide flexible scheduling, an increase compared to last year. Around a quarter said they would find a four day week more attractive than a traditional arrangement, with many indicating they would be willing to take a pay cut in exchange for greater control over their time. On average, workers said they would give up around eight to nine percent of their salary to secure more flexible hours or a reduced working week. (more…)

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)